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What Is Agile CRM?

Agile CRM is a All-in-One CRM with Sales, Marketing and Service automation in single platform. It has sales tracking, contact management, marketing automation, web analytics, two-way emails, telephony, and helpdesk with a simple, clean and modern interface.

Who Uses Agile CRM?

Small to medium size businesses that require sales, marketing and service automation

Agile CRM Software - Agile CRM process workflow
Agile CRM Software - Agile CRM task management
Agile CRM Software - Agile CRM video conferencing
Agile CRM Software - Agile CRM dashboard
Agile CRM Software - Agile CRM templates

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Reviews of Agile CRM

Average score

Overall
4.1
Ease of Use
4.0
Customer Service
4.0
Features
4.1
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
mohammadd
mohammadd
Hr in India
Verified LinkedIn User
Food Production, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Cost-efficient and top-performing CRM software

5.0 10 months ago

Comments: I had a good time working with agile crm For my email marketing and tracking and helped me in my business

Pros:

A powerful and all-encompassing CRM tool, Agile CRM assists businesses of all sizes in streamlining their operations and augmenting customer satisfaction. With a broad array of features and functionalities, it simplifies contact management, lead tracking, marketing automation, and customer data analysis. Furthermore, it's user-friendly and offers excellent customer service

Cons:

Agile CRM currently offers support for six languages, but expanding the tool to include more languages would be a valuable addition

Guillermo
Guillermo
Sales & Marketing Manager in Argentina
Verified LinkedIn User
Education Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

All I need to work in one place

4.0 5 years ago

Comments: The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".

Pros:

I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch. Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way. I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more. I was able to import all the contacts in a very simple way and clean my list in a short time. Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.

Cons:

I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.

Michael
Founder in US
Financial Services Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Agile CRM - Lots of features, mediocre execution

4.0 3 weeks ago New

Comments: I really want to like it. Such a good price for great features and a good UI. But some glitches prevent me from using it any longer.

Pros:

Great features for the price. Nice User Interface. Intuitive.

Cons:

Email marketing bounces back and other email challenges never really got resolved.

D
other in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Very limited contacts

3.0 last month New

Comments: Spent a lot of time setting up base contact database only to learn that contacts cannot share email addresses. THE ENTIRE AgileCRM suite requires Contact to have a unique email address in order to work. Zero notion of households, families, groups which share accounts or emails. Absolutely insane that a "modern" CRM determines uniqueness by email address. Contacted support and their response was to put dummy data into email address and that no other customers complain. Unbelievable response to put garbage data into a CRM as a work around which then negates nearly all the other functionality e.g., Campaigns, Emails, Tracking, etc. What a massive disappointment and waste of time.

Pros:

Potentially robust functionality of campaigns, mail, newsletters, etc.

Cons:

Very limited functionality if contacts need to share an email address. Poor, borderline arrogant support.

Petteri
Coach in Finland
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product, unfortenately not updated anymore

5.0 2 months ago New

Pros:

The best thing about Agile CRM is the combination of CRM and marketing features, along with its very competitive pricing. I have tested many CRM softwares, and Agile CRM is by far the best for me.

Cons:

The company behind Agile CRM launched 500apps, which includes crm.io; however, crm.io is not as yet as good and easy to use as Agile CRM. Agile CRM is not any more updated.