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EZRentOut
What Is EZRentOut?
Master your rental operations with EZRentOut, the comprehensive software designed to track every piece of equipment in real-time. From booking to billing, manage your rentals seamlessly with our easy to build WebStore, custom dashboards and real-time asset management. Ideal for businesses in construction, medical equipment, AV, events and more, EZRentOut ensures you maximize ROI and minimize downtime with its easy-to-use interface and mobile accessibility.
Who Uses EZRentOut?
B2B and B2C rental businesses- caters to different industries' needs, including Construction, Heavy Equipment, Tool, Party, Event, Furniture, AV, IT, Sports, etc.
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Reviews of EZRentOut
Fits Our Business Like A Glove
Comments: Having utilized EZRentOut pretty much consistently for a few months now I can say that the experience is astonishing. I can work quicker and all the more effectively with all that I do.
Pros:
This product is extremely simple to utilize and has some incredible highlights. The groups are an extraordinary component for our item offering - we lease plastic moving boxes. Standard rental period is fourteen days that we can without much of a stretch expand. Each pack incorporates various sizes of boxes. The custom section highlight permits us to abrogate and change the rental so I know there is consistently a simple method to incorporate exceptional circumstances (we incorporate longer rental periods for nothing if the client rents one of our bigger stockpiling holders). Discounts and voiding are simple and all around reported. Expense is sufficiently straightforward - despite the fact that we should focus since we convey various duty purviews (we need to physically choose the right assessment rate). The dashboard is a decent review of the entirety of our movement. The email updates are a life hack - reminding the customer that the rental is finishing and inquiring as to whether they need to broaden. We duplicate ourselves inside so we see the messages that every customer gets - this is useful regarding continually observing what the client is encountering. We send the client a "please audit us" email naturally when we close out the rental - functions admirably.
Cons:
The standard value level ought to at any rate permit paypal for advanced installments. Not having a possibility for customers to submit installments through at any rate one online entry diminishes the viability of the application. I comprehend why this is an element confined to the in addition to bundle for esteem reasons, however I feel leaves the end client to pick between naturally moving up to a greater expense plan or setting up an outer handling technique, for example, sending installment joins by means of an outside mail administration. Eventually this adds more erosion to the EZRentOut arrangement measure as installments are a KPI that ought to be anything but difficult to recognize from an examination stance it is lumbering to keep records both in EZRentOut and an extra stage. Other than that I should state Bravo!! You and the EZRentOut Team have worked superbly and I want you to enjoy all that life has to offer!
EZO Response
4 years ago
Thank you for review. We are constantly trying to improve our product to suit our customers' needs. We have therefore noted down your views regarding the use of PayPal instalments in the standard plan and will discuss it with our development team to see if it is a viable option. Please continue sharing your feedback with us, as we are always striving to alter EZRentOut to serve you better.
Alternatives Considered:
Video Production Rentals
Comments: The ability to build bundles....update pricing in the actual order lines....without having to change item pricing...cusomizing groups and being able to add custom fields...very freeing.
Pros:
The ease of use to setup....I was transitioning into a rentals department that needed a facelift, and shown some love...moving inventory & customer databases into EZRENTOUT was easy...and had nice customization options.
Cons:
Understanding some of the lingo for customizing rental days as opposed to billing days....and understanding the email setup...but with support we got it figured. Would like to be able customize emails with logos from my computer...not web links.
Glitchy
Comments: It helps us to easily track our assets.
Pros:
Ease of tracking our assets. This is literally all I like about this software.
Cons:
I have noticed many small things that are not really a major functionality issue, (aside from one that was a big problem), but more strange and confusing. On the bookings page, items that are to be rented out today, sometimes show up green, sometimes just black. I find the green beneficial when there happens to be a long list of upcoming rentals, but that function is not always working. Also, on many occasions, the customer's name on the bookings page will randomly change to my name. If I click on the order, the information within the order is still correct, I just find that quite odd and slightly ignorant. I often have an issue when selecting rent out order where it prompts me to enter tracking info, after I have already done so. Sometimes, it will leave the tracking info there and allow me to choose rent out order a second time, while other times it deletes my tracking number and I have to renter that info. This is not only frustrating, but inefficient. My final and largest complaint is concerning an order that I never received an email about (I have the system set to notify me 2 days in advance and day of order), nor did it ever show up in my bookings list until nearly a week after it was due to be shipped. That one really floored me. I check my bookings list multiple times per workday, and as I previously mentioned, I also have email notifications set up. Overall, the system is ok. I don't love it, but it works to get the job done for the most part.
Alternatives Considered:
Equipment rental software
Comments: Neutral to good so far
Pros:
It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal
Cons:
The onboarding process could be streamlined so much easier
EZO Response
4 years ago
Thank you for your kind words. EZRentOut is constantly evolving and adding more features to its arsenal so that our valued clients can enable their businesses to do more than ever before. We are truly sorry that you did not have a smooth onboarding experience. You can always reach out to your designated Solutions Consultant in case you need assistance with anything. Our Solutions Consultants are equipped to answer every concern that you might have regarding the product. We value all the feedback from our users so that we can make our product better to serve you better.
Alternatives Considered:
Short term review
Comments:
-very customizable with additional metadata per item
-lots of setup which can be overwhelming for a new user
-a bit of a learning curve
Pros:
-excel import data -quickbooks integration -whats in use calendar
Cons:
-no custom mapping when importing to QBs -items being imported into QBs adds the ID number before the name of the item. ex Canon lens with an ID number 3 shows up in QBs as "3 - Canon lens". This leads whoever is reading the QBs invoice that they are getting a total of 3 canon lenses.
