15 years helping Israeli businesses
choose better software

What Is Mercury?

Mercury leads Digital Transformation in the recruitment profession. Our CRM software and expertise helps you leverage the incredible strengths of the Microsoft Power Platform and LinkedIn to make more placements and grow your business. While keeping your data in one place, you gain from adopting technology that enhances collaboration, strengthens and automates processes, and delivers helpful business insights - with access from anywhere and limitless scalability.

Who Uses Mercury?

Medium to Large (enterprise) recruitment businesses looking for digital transformation.

Mercury Software - Mercury’s reporting and dashboard capabilities are integrated with Dynamics 365, allowing you to leverage Microsoft Power BI while also providing access and visibility to all data captured across numerous business apps.
Mercury Software - See all your correspondence with contacts, Emails (including files), phone conversations, appointments, notes, and even LinkedIn InMail communications - all neatly presented in one convenien
Mercury Software - use Microsoft Teams WITHIN your Mercury CRM. Collaborate with your team at a click of a button, and all linked communications are synced to the relevant CRM record!

Not sure about Mercury? Compare with a popular alternative

Mercury

Mercury

4.5 (4)
No pricing found
Free version
Free trial
92
4
4.0 (4)
4.0 (4)
5.0 (4)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$19.00
month
Free version
Free trial
106
15
4.7 (136)
4.6 (136)
4.6 (136)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Mercury

Manatal
Top rated features
Applicant Tracking Software
Candidate Tracking
Job Posting
Salesforce Sales Cloud
Top rated features
Client Tracking
For Sales Teams/Organizations
Shared Contacts
Bullhorn ATS & CRM
Top rated features
Applicant Tracking Software
Candidate Management
Candidate Tracking
Tracker
Top rated features
Applicant Tracking Software
Interaction Tracking
Resume Search
Oorwin
Top rated features
Applicant Tracking Software
Employee Database
Reporting/Analytics
Firefish
Top rated features
Applicant Tracking Software
Candidate Management
Job Posting
CEIPAL ATS
Top rated features
For Recruiting Agencies
For Staffing Agencies
Recruitment Management
Entire OnHire
Top rated features
Employee Database
Payroll Management
Time & Attendance
AFAS Software
Top rated features
Inventory Management Software
Payroll Management
Payroll Reporting

Reviews of Mercury

Average score

Overall
4.5
Ease of Use
4.0
Customer Service
5.0
Features
4.5
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
50%
Lee
Lee
Talent Acquisition Partner in US
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office

5.0 4 years ago

Comments: Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign.

Pros:

Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats

Cons:

I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features.

Toby
Director in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Strong Platfor, Easy Usage

5.0 2 years ago

Comments: Good, platform is great with [SENSITIVE CONTENT] a great Account Manager.

Pros:

Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used

Cons:

Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue.

Mercury xRM Response

2 years ago

Thank you for your response, Toby, We will be sure to pass on the news to your account manager and our Team:)

Anna
Managing Director in UK
Human Resources (HR) Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very pleased with Mercury!

4.0 2 years ago

Comments: Really pleased to be a Mercury customer/ business.

Pros:

We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful!

Cons:

Takes a while to "think the way Mercury thinks".

Mercury xRM Response

2 years ago

Hello, Anna. Thank you for your thoughts about Mercury. We're glad to hear you're finding the system useful. As always, if you have any questions, please contact us!

Jacob
Recruitment Consultant in US
Renewables & Environment, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Switch

4.0 2 years ago

Comments: Great

Pros:

The integration of features to eachother

Cons:

difficulty to search for certain things.

Mercury xRM Response

2 years ago

Thank you for your feedback, Jacob!