15 years helping Israeli businesses
choose better software

What Is Greenhouse?

Greenhouse delivers a complete solution to help companies hire for what's next. As the fastest-growing hiring platform in the industry, thousands of leading companies like DoorDash, Dropbox and Wayfair use Greenhouse's intelligent guidance to design and automate all aspects of hiring.

Greenhouse Recruiting drives engaging candidate interactions at every touchpoint, eliminates administrative burden and keeps everyone on the hiring team engaged.

Who Uses Greenhouse?

We help small, mid-sized and enterprise companies be great at hiring by giving them the right technology, know-how and support to hire great talent.

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Reviews of Greenhouse

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.4
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kelly
Kelly
Head of Recruiting in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Happy Greenhouse User

5.0 4 years ago

Comments: Overall pleased with Greenhouse and think it's a solid ATS.

Pros:

I chose to use Greenhouse because it was the tool that made the most sense and aligned closest with the recruiting process I built for Calendly. Their scorecards and stages are similar visual and stage how we approach recruiting perfectly. They have been incredibly innovative recently with their new features and upgrades and I continue to be impressed by the product roadmap.

Cons:

I think their reporting is not intuitive and feels clunky. I don't think they have a great visualization into pipeline for non recruiters. So if a hiring manager or executive wants to see how a specific role is progressing I don't think it's easy for them to do or see. There are also a lot of clicks to get somewhere or get back to something.

Sasha
Head of Talent Acquisition - Global in Australia
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Highly Intuitive ATS with strong automation

5.0 5 years ago

Comments: Greenhouse has provided excellent improvement of our recruitment process such as candidates scheduling which in turn has reduced the time spent on administrative tasks. We have also had a high level of engagement across our Hiring Managers and Interviewers due to the intuitive nature of the software and excellent UX. We were able to roll out the system with very little training as the system is so easy to use.

Pros:

I most like the highly customisable workflows and templates that can be used as well as the level of automation that can be embedded has significantly reduced our manual administration and management of the recruit to keep the recruitment process on track. Friendly reminders keep you on track with your schedule and also drives productivity across the team .

Cons:

Initially it took me a while to get used to the "Self-Service" model of support (given I had not used the system before however the video instructions and tutorials have been very useful and easy to digest.

Akshay
Team Lead in Canada
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

One of the most robust and easy to use ATS systems available on the market

4.0 2 months ago New

Comments: Impressive support from the Customer Success Managers at Greenhouse makes the transition to their ATS smooth sailing.

Pros:

The system's user-friendly nature simplifies applicant tracking, allowing for tailor-made adjustments to the ATS to suit your company's workflow. The customer service is attentive, always ready to tackle queries and offer swift resolutions. Plus, their reporting capabilities are top-notch!

Cons:

One hiccup is document compatibility; Word files and job descriptions sometimes don't translate well, nudging you to tweak the font sizes for consistency

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Be prepared to be frustrated

2.0 2 years ago

Comments: This has been probably my least liked system I've worked with in a long time. I unfortunately cannot recommend it to anyone.

Pros:

Being able to schedule emails is probably the only useful thing I've gained from using this system.

Cons:

It was extremely difficult for implementation. The support during and after implementation has not been good. It's not set up in a manner where multiple people can be working on the same requisition. It also does not do well with large amount of candidates. Many of the views you have in the system are limited to seeing 10-30 individuals in a list. So if you have more candidates than that, you're adding in many clicks to navigate all your candidates.

Greenhouse Software Response

2 years ago

Hi there, Thanks for taking the time to review Greenhouse. I'm sorry to hear your experience thus far has not met your expectations. I want to share that we do offer on-demand learning resources and live training where you can connect with peers and access helpful support. https://support.greenhouse.io/hc/en-us/sections/9405519602587-Customer-education- We respect your anonymity, but welcome you to reach out directly so that we can resolve your support issues at [email protected]. In regards to your product feedback, we design Greenhouse to be collaborative (ex: multiple reviewers at various job stages, candidate score cards, etc). In regards to the views in the system, we do this to be ADA compliant as part of our recent reskin. Best, the Greenhouse team

Gary
CFO COO in UK
Renewables & Environment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Greenhouse has helped us hyperscale

5.0 4 weeks ago New

Comments: 9/10. I took off 1 point due to the navigation sometimes is not clear. Also sometimes the interview requests go awry

Pros:

The seemless process flow. We really like how we have been able to remove 'gut feel' from all of the interview processes

Cons:

Navigation can sometimes be an issue as it is not always clear