15 years helping Israeli businesses
choose better software

What Is Brevo?

Forge lasting customer relationships and accelerate growth with Brevo, the most approachable CRM suite. Build brilliant customer experiences across email, SMS, push, and more. Coalesce data sources for precise targeting and a single customer view. Automate, segment, and A/B test for campaigns tailored to your audience.

Who Uses Brevo?

Brevo’s CRM suite is designed to grow businesses of all sizes and empower them to create seamless customer experiences. Accelarate your revenue growth with Brevo’s easy-to-use marketing and sales tool

Brevo Software - Newsletters, Transactional emails, Marketing Automation, SMTP - all with Brevo.
Brevo Software - Create, send and analyze your email campaigns easily, with unlimited contacts
Brevo Software - The platform that helps you build customer relationships across email, SMS, chat & more.
Brevo Software - Newsletters, Transactional emails, Marketing Automation, SMTP - all with Brevo.

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Reviews of Brevo

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nikita
Nikita
Marketing Manager CRM in Germany
Verified LinkedIn User
Machinery, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Email Marketing Tool

5.0 7 months ago

Comments: Brevo has been a great partner overall. It is hard to complain even about server outages or technical issues.
Only limitations for already available features are concerning and the way Brevo pushes its CRM.

Pros:

The way emails look, the full control over transactional and marketing email system links. Full localization possibility. Great support and documentation.

Cons:

Services outages became frequent and emails cannot be tested or sent during that time. Brevo is pushing its CRM and close features that were available for free before. For people who are never going to swtich to their CRM such moves are clearly wrong. For example, the conversations feature is much more limited as of now and to reply to Whatsapp conversations, subscribers need to pay.

Verified Reviewer
Verified LinkedIn User
Computer Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Safe transaction emails

5.0 2 weeks ago New

Pros:

We always had problems when sending emails from our internal software. Messages would bounce and not delivered or would delay too much. Everything was solved using sendinblue (now Brevo). Very easy setup with the API key as well.

Cons:

Setting up DKIM and other security measures still require specific knowledge about security protocols and you might want assistance from your IT department.

Jalpa
Marketing Director in Singapore
Information Technology & Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Very Rigid Platform

2.0 2 months ago New

Pros:

Ease of Use, price point, and similar UI to hubspot

Cons:

Bad customer service, Inflexible platform

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great email sending platform

4.0 2 months ago

Comments: It is a great platform for email marketing, where you can decide if you want to be charge for number of mails sent or contact list volume.

Pros:

The drag and drop system is really easy to use, the templates even if they are basic works well, it has a great customer service who responds fast and finally love the a/b testing

Cons:

Some metrics doesn't match with Google Analytics statistics, and I found some issues in the process to import a list of contacts

Muturi
Accountant in US
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A Great Marketing Features With Brevo

5.0 2 months ago New

Pros:

Brevo makes email marketing easy and handles all our CRM needs.

Cons:

No issues as Brevo has been smooth. It is effective.