15 years helping Israeli businesses
choose better software

What Is Brevo?

Forge lasting customer relationships and accelerate growth with Brevo, the most approachable CRM suite. Build brilliant customer experiences across email, SMS, push, and more. Coalesce data sources for precise targeting and a single customer view. Automate, segment, and A/B test for campaigns tailored to your audience. Trusted by 500,000+ businesses worldwide, Brevo offers premium solutions and support to enhance clients’ marketing strategies and drive their ROI. Get in touch to learn more.

Who Uses Brevo?

Brevo’s CRM suite is designed to grow businesses of all sizes and empower them to create seamless customer experiences. Accelarate your revenue growth with Brevo’s easy-to-use marketing and sales tool

Brevo Software - Newsletters, Transactional emails, Marketing Automation, SMTP - all with Brevo.
Brevo Software - Create, send and analyze your email campaigns easily, with unlimited contacts
Brevo Software - The platform that helps you build customer relationships across email, SMS, chat & more.
Brevo Software - Newsletters, Transactional emails, Marketing Automation, SMTP - all with Brevo.

Not sure about Brevo? Compare with a popular alternative

Brevo

Brevo

4.5 (1,939)
US$25.00
month
Free version
Free trial
95
43
4.5 (1,939)
4.5 (1,939)
4.5 (1,939)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$15.00
month
Free version
Free trial
60
61
4.3 (176)
4.1 (176)
4.2 (176)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Brevo

Benchmark Email
Top rated features
Email Campaign Management
List Management
Mobile Optimized Emails
HubSpot Marketing Hub
Top rated features
Contact Database
Email Campaign Management
Marketing Automation Software
ConvertKit
Top rated features
Email Campaign Management
List Management
Mobile Optimized Emails
Amazon SES
Top rated features
Campaign Management Software
Email Monitoring
Template Management
SMTP2GO
Top rated features
Email Monitoring
Email Tracking Software
Simple Mail Transfer Protocol (SMTP)
MailerLite
Top rated features
Email Campaign Management
Marketing Automation Software
Mobile Optimized Emails
Omnisend
Top rated features
Email Campaign Management
Marketing Automation Software
Scheduled Messaging
Mailchimp
Top rated features
Email Campaign Management
Email Management Software
Email Marketing Software
Sender
Top rated features
Email Campaign Management
Marketing Automation Software
Template Management

Reviews of Brevo

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Jordi
Jordi
CEO in Spain
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool to send our marketing campaigns.

5.0 last month New

Comments: We're happy using Brevo, we've been using it for more than two years, and for us it's a must-have tool.
Basically we use three functions: sending marketing campaigns that are generated in our system and sent via API; the synchronization of clients and users that is also synchronized via API; and finally the use of transactional emails, all emails sent from our website are monitored with Brevo.

Pros:

It's easy to use, very intuitive, and with a good looking interface. We've contacted with the support team a couple of times and they gave us a quick answer and solution in both cases.

Cons:

Recently the price has increased, and some functions that where in our plan are no longer available.

Allan
Founder in Brazil
Events Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Brevo is my new favorite app

4.0 4 weeks ago New

Comments: so far, I'm with a big smile and hopefully I'll keep it for a long time.

Pros:

I can set up the way I want, have more users on free tools and also in paid tools, this is very important as sometimes we have users that are not using any of the paid tools. So we can pay exactly the amount we need.

Cons:

support is a bit slowly, if you want to solve any issues in 5 seconds, you won't be able to do and will be disappointed

Verified Reviewer
Verified LinkedIn User
Telecommunications, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Worst company to deal with - Stay away!

1.0 4 years ago

Comments: Sendinblue is probably the worst company I have ever dealt with. Not only their support is close to inexistent for users with premium account, but they treat you like a criminal. I've been using them for almost a year, when suddenly they deactivated the account, saying there was a complaint. That's it: someone makes a complaint, you have no chance to defend yourself, and they DEACTIVATE the account???
What happens with all the customer information I had stored there? What happens with the SMS credits I purchased? What happened with the monthly subscription?
Went on their Facebook page and guess what, I found at least 2 other customers having the EXACT same issue. Which FB page is also a joke, there's no engagement with THEIR customers.
Now I understand why they are such a cheap alternative.... because their service is the same: cheap

Pros:

There are no pro's, you have to figure it our yourself, and even the information posted on their website contradicts with real life usage

Cons:

No customer support, even if you have the Premium account, they have no respect for that. Their Social Media is also irrelevant, even their CEO's Linkedin account is irrelevant. His contact info on the Linkedin page is incorrect. My advice? Stay AWAY!

Ugochukwu L Fred
Founder in Nigeria
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Brevo: Is it worth the Investment or No

5.0 3 months ago

Comments: Well in summary, Brevo, formerly known as Sendinblue, presents a compelling solution for businesses that are in dire need of versatile marketing automation and an email marketing platform. I'm also one of the owners of a business in need of this service. With its user-friendly interface, robust automation capabilities, and competitive pricing, Brevo seamlessly caters to a broad spectrum of users. Despite the minor drawbacks that I mentioned earlier, Brevo's strengths make it a strong contender in the market, especially for organizations looking for an affordable and feature-rich marketing solution. If you ask me, Brevo is a well-rounded platform that maintains a balance between functionality and accessibility. This makes it a solid choice for businesses aiming to elevate their digital marketing efforts.

Pros:

User-Friendly Interface: First of all, I love the simplicity of the design of the new user-friendly and intuitive Brevo interface; particularly the light-green feel of the Homepage and dashboard. Another striking thing there is their deliberate use of abundant white spaces; this does not only make the platform appear super-classy but it also makes it very easy for both beginners and experienced marketers alike to easily understand the system and make proper use of it. The drag-and-drop editor simplifies the process of creating engaging email campaigns without requiring extensive technical skills. Email Deliverability: One of Brevo's standout features is its robust email deliverability- anyone who uses the platform can attest to this. I've been using Brevo for over 3 years now (from when it was still known as Sendinblue). The platform employs advanced algorithms to optimize email delivery, minimizing the chances of messages ending up in spam folders (provided you use a custom email eg info@yourwebsitedotcom, and also verify you domain). This is crucial for ensuring that your messages reach the intended audience. Automation Capabilities: Brevo excels in automation, when it comes to automation, I give it to them. The system allows you to set up workflows for various scenarios. From welcome sequences to abandoned cart reminders, the automation features enable businesses to streamline their marketing processes and engage with customers at the right time. What's more interesting is the fact that even if you don't know how to use Brevo and need a little help, you can access training videos on Brevo's YouTube channel to help you get started. Affordability: The platform's pricing structure is competitive, especially for small to medium-sized businesses. Brevo also offers a free plan with basic features and affordable paid plans that scale with the user's needs even though that amount (Starter $25, Business $65, and BrevoPlus placed at custom price) is still a bit on the high side for some of us in Africa due to exchange, inflation and a whole lot of other pressing factors. This makes it an attractive option for budget-conscious organizations (especially those in the big 5). Comprehensive Marketing Suite: Brevo is not limited to just email marketing; it's a comprehensive marketing suite with an array of marketing tools. Users can leverage features such as: - SMS marketing - Chat - & CRM integration, creating a unified platform for managing various aspects of their marketing strategy. Analytics and Reporting: The platform also provides detailed analytics and reporting tools, offering insights into the performance of email campaigns. Users can track key metrics in real-time, such as open rates, click-through rates, and conversion rates, enabling data-driven decision-making.

Cons:

Learning Curve for Advanced Features: It is true that Brevo is user-friendly, however, mastering its more advanced features may take some time (this is the reason I'll advise avy new user to get some help from their YouTube channel. Users looking to harness the full potential of the platform may need to invest additional effort in learning and experimentation. Limited Design Flexibility: Although the drag-and-drop editor is very convenient, some super-creative users might find the design flexibility limiting. Customizing templates beyond the provided options may require HTML/CSS knowledge, which could be a drawback for those without coding expertise. Contact Management Complexity: Managing contacts and segmentation could be more streamlined. Some users may find the contact management interface less intuitive compared to other platforms, especially when dealing with larger contact lists. Template Selection: While Brevo offers a variety of templates, the selection might not be as extensive as some other competitors. Users who are keen on getting some highly specialized or niche templates may find themselves needing to create custom designs; this is exactly what I do any time I want to create a campaign.

Carlos Roberto
Carlos Roberto
CTO in Colombia
Verified LinkedIn User
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to use and professional functionalities

5.0 2 weeks ago New

Comments: More than good, it is a easy and complete solution to send massive email campaigns to my customers.

Pros:

It is in my language. It's easy and intuitive to use. It lets me create multiple lists to order my contacts.

Cons:

Estimated openness statistics do not assure true deliverability