---
description: Get detailed information about Brand2Chat usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Brand2Chat Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Brand2Chat](/software/1327828/Brand2Chat)

# Brand2Chat

Canonical: https://www.capterra.co.il/software/1327828/Brand2Chat

> Cloud-based WhatsApp business platform for managing customer chats, automating responses, and running bulk messaging campaigns.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Brand2Chat?

Small to midsize businesses and enterprises in e-commerce, retail, education, healthcare, real estate, and financial services that use WhatsApp as a primary customer communication channel.

## About the vendor

- **Company**: Light 2 Speed

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, English, French, German, Norwegian, Portuguese, Spanish
- **Available Countries**: United States

## Features

- CRM Software
- Customer Database
- Email Management Software
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Service Level Agreement (SLA) Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4116 reviews)
2. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3494 reviews)
3. [Zoho Desk](https://www.capterra.co.il/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1788 reviews)
5. [Fin](https://www.capterra.co.il/software/1077853/Fin) — 4.5/5 (1153 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1327828/Brand2Chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10272656/Brand2Chat/> |
| en-AE | <https://www.capterra.ae/software/1327828/Brand2Chat> |
| en-AU | <https://www.capterra.com.au/software/1327828/Brand2Chat> |
| en-CA | <https://www.capterra.ca/software/1327828/Brand2Chat> |
| en-GB | <https://www.capterra.co.uk/software/1327828/Brand2Chat> |
| en-IE | <https://www.capterra.ie/software/1327828/Brand2Chat> |
| en-IL | <https://www.capterra.co.il/software/1327828/Brand2Chat> |
| en-IN | <https://www.capterra.in/software/1327828/Brand2Chat> |
| en-NZ | <https://www.capterra.co.nz/software/1327828/Brand2Chat> |
| en-SG | <https://www.capterra.com.sg/software/1327828/Brand2Chat> |
| en-ZA | <https://www.capterra.co.za/software/1327828/Brand2Chat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Brand2Chat","description":"Brand2Chat is a cloud-based platform that helps businesses manage customer communication through WhatsApp. It brings together team inboxes, chatbot automation, and broadcast messaging in one place, so teams can handle conversations without switching between tools.\n\nBusinesses use it to assign incoming chats to the right team members, send bulk promotional messages to segmented contact lists, and automate responses to common customer questions. Quick reply templates and automated routing help teams respond to customers without delays.\n\nThe platform includes real-time analytics and reporting so managers can track team performance and campaign results. It also connects with CRM tools and supports multi-channel communication.\n\nBrand2Chat is best suited for small to midsize businesses and enterprises in e-commerce, retail, education, healthcare, real estate, and financial services that rely on WhatsApp as a primary customer communication channel.","image":"https://images.g2crowd.com/display-layer-screenshots/2166710/92886a0b-7ed3-47e6-9cc2-2048c86d0df6-Smarter-WhatsApp-Support-Workspace.png","url":"https://www.capterra.co.il/software/1327828/Brand2Chat","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1327828/Brand2Chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1327828/Brand2Chat#faqs","mainEntity":[{"name":"What Is Brand2Chat?","@type":"Question","acceptedAnswer":{"text":"Brand2Chat is a cloud-based platform that helps businesses manage customer communication through WhatsApp. It brings together team inboxes, chatbot automation, and broadcast messaging in one place, so teams can handle conversations without switching between tools.Businesses use it to assign incoming chats to the right team members, send bulk promotional messages to segmented contact lists, and automate responses to common customer questions. Quick reply templates and automated routing help teams respond to customers without delays.The platform includes real-time analytics and reporting so managers can track team performance and campaign results. It also connects with CRM tools and supports multi-channel communication.Brand2Chat is best suited for small to midsize businesses and enterprises in e-commerce, retail, education, healthcare, real estate, and financial services that rely on WhatsApp as a primary customer communication channel.","@type":"Answer"}},{"name":"Who Uses Brand2Chat?","@type":"Question","acceptedAnswer":{"text":"Small to midsize businesses and enterprises in e-commerce, retail, education, healthcare, real estate, and financial services that use WhatsApp as a primary customer communication channel.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Brand2Chat","position":3,"item":"/software/1327828/Brand2Chat","@type":"ListItem"}],"@id":"https://www.capterra.co.il/software/1327828/Brand2Chat#breadcrumblist"}]}
</script>
