---
description: Get detailed information about Twilio Softphone usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Twilio Softphone Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/30999/auto-dialer/software) > [Twilio Softphone](/software/1327362/Twilio-Softphone)

# Twilio Softphone

Canonical: https://www.capterra.co.il/software/1327362/Twilio-Softphone

> Cloud-based softphone solution for managing voice calls, messaging, and communications through a browser or desktop application.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Twilio Softphone?

Small to midsize businesses in customer support, sales, and technology industries looking for a software-based phone solution.

## About the vendor

- **Company**: MyBroadcast

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, India, United Kingdom, United States

## Features

- Automatic Call Distribution

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [Auto Dialer Software](https://www.capterra.co.il/directory/30999/auto-dialer/software)

## Alternatives

1. [DialerAI](https://www.capterra.co.il/software/168692/star2billing) — 4.8/5 (5 reviews)
2. [EngageBay CRM](https://www.capterra.co.il/software/178819/engagebay-marketing) — 4.6/5 (912 reviews)
3. [Ringover](https://www.capterra.co.il/software/169627/ringover) — 4.7/5 (893 reviews)
4. [Talkdesk](https://www.capterra.co.il/software/132852/talkdesk) — 4.5/5 (734 reviews)
5. [GoTo Connect](https://www.capterra.co.il/software/163604/GoTo-Connect) — 4.5/5 (671 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1327362/Twilio-Softphone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10272184/Twilio-Softphone/> |
| en-AE | <https://www.capterra.ae/software/1327362/Twilio-Softphone> |
| en-AU | <https://www.capterra.com.au/software/1327362/Twilio-Softphone> |
| en-CA | <https://www.capterra.ca/software/1327362/Twilio-Softphone> |
| en-GB | <https://www.capterra.co.uk/software/1327362/Twilio-Softphone> |
| en-IE | <https://www.capterra.ie/software/1327362/Twilio-Softphone> |
| en-IL | <https://www.capterra.co.il/software/1327362/Twilio-Softphone> |
| en-IN | <https://www.capterra.in/software/1327362/Twilio-Softphone> |
| en-NZ | <https://www.capterra.co.nz/software/1327362/Twilio-Softphone> |
| en-SG | <https://www.capterra.com.sg/software/1327362/Twilio-Softphone> |
| en-ZA | <https://www.capterra.co.za/software/1327362/Twilio-Softphone> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Twilio Softphone","description":"Twilio Softphone is a cloud-based communication tool that lets businesses make and receive calls, send messages, and manage customer interactions without physical phone hardware. Teams can handle voice and messaging workflows directly from a browser or desktop application.\n\nTwilio Softphone connects to existing business systems, allowing staff to log calls, track conversations, and route communications to the right team members. It suits businesses that need flexible, internet-based phone capabilities across distributed or remote teams.\n\nCore features include call routing, voicemail, call recording, and messaging. Twilio Softphone is best suited for small to midsize businesses in customer support, sales, and service industries looking for a scalable, hardware-free phone solution.","image":"https://images.g2crowd.com/display-layer-screenshots/2165315/55fd8ebc76e989043ad5d9ca48786c6f626ba3149ea417206769e09a5a9fff3e.png","url":"https://www.capterra.co.il/software/1327362/Twilio-Softphone","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1327362/Twilio-Softphone#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1327362/Twilio-Softphone#faqs","mainEntity":[{"name":"What Is Twilio Softphone?","@type":"Question","acceptedAnswer":{"text":"Twilio Softphone is a cloud-based communication tool that lets businesses make and receive calls, send messages, and manage customer interactions without physical phone hardware. Teams can handle voice and messaging workflows directly from a browser or desktop application.Twilio Softphone connects to existing business systems, allowing staff to log calls, track conversations, and route communications to the right team members. It suits businesses that need flexible, internet-based phone capabilities across distributed or remote teams.Core features include call routing, voicemail, call recording, and messaging. Twilio Softphone is best suited for small to midsize businesses in customer support, sales, and service industries looking for a scalable, hardware-free phone solution.","@type":"Answer"}},{"name":"Who Uses Twilio Softphone?","@type":"Question","acceptedAnswer":{"text":"Small to midsize businesses in customer support, sales, and technology industries looking for a software-based phone solution.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Auto Dialer Software","position":2,"item":"/directory/30999/auto-dialer/software","@type":"ListItem"},{"name":"Twilio Softphone","position":3,"item":"/software/1327362/Twilio-Softphone","@type":"ListItem"}],"@id":"https://www.capterra.co.il/software/1327362/Twilio-Softphone#breadcrumblist"}]}
</script>
