---
description: Get detailed information about Pipedrive usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Pipedrive Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Sales Performance Management Software](/directory/33455/sales-performance-management/software) > [Pipedrive](/software/132666/pipedrive)

# Pipedrive

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> Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
> 
> Verdict: Rated **4.5/5** by 3042 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Pipedrive?

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3042 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pipedrive
- **Location**: London, UK
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more

## Features

- AI/Machine Learning
- Appointment Management
- Automated Responses
- CRM Software
- Campaign Management Software
- Chatbot Software
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customer Segmentation
- Data Entry Software
- Donor Management
- Email Marketing Software
- Email Tracking Software
- Feedback Management
- For Financial Institutions
- For Insurance Industry
- Goal Setting/Tracking
- Interaction Tracking
- Landing Pages/Web Forms
- Live Chat Software
- Marketing Automation Software
- Mobile Access
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Natural Language Processing
- Onboarding Software
- Online Forms
- Performance Metrics
- Personalization and Behavioral Targeting Software
- Predictive Analytics Software
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Scheduling Software
- Search/Filter
- Shared Contacts
- Subscriber Management
- Survey/Poll Management
- Task Management Software
- Time on Site Tracking
- Transcripts/Chat History
- Usage Tracking/Analytics
- Visual Analytics

... and 68 more features

## Integrations (99 total)

- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Aircall
- Apollo.io
- Asana
- Bedrock Data
- Calendly
- CallHippo
- Callmaker
- Crossbeam
- Cyclr

... and 84 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sales Performance Management Software](https://www.capterra.co.il/directory/33455/sales-performance-management/software)

## Related Categories

- [Sales Performance Management Software](https://www.capterra.co.il/directory/33455/sales-performance-management/software)
- [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software)
- [Sales Force Automation Software](https://www.capterra.co.il/directory/12/sales-force-automation/software)
- [AI Sales Assistant](https://www.capterra.co.il/directory/34135/ai-sales-assistant/software)
- [Contact Management Software](https://www.capterra.co.il/directory/30016/contact-management/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
4. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
5. [EngageBay CRM](https://www.capterra.co.il/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "Pipedrive on a brazilian tech startup - Review" — 5.0/5

> **Lucas** | *6 March 2025* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: pipedrive have a clean and intuitive design that makes it easy to navigate&#10;&#10;Have some great and easy intregations like email, calendars, and marketing software&#10;&#10;is great for Sales Tracking
> 
> **Cons**: is pricey for small teams&#10;&#10;The reporting options could be more robust
> 
> Pipedrive has been a solid experience for me. It’s definitely made managing my sales process smoother and more organized, i have used pipedrive on a tech startup, in my opinion pipedrive has been the best choice for te integration of the team activities

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### "Stay on top of everything\!" — 5.0/5

> **Nathan** | *12 March 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: I like that it helps me keep organized in all my tasks. I also like that it integrates so well with Gmail.
> 
> **Cons**: The mobile version is hard to navigate and as a result I rarely use it.
> 
> This helps me stay organized with different tasks and projects. I like that I can make notes about conversations I've had on specific deals I'm pursuing.

-----

### "Pipedrive customer service is so bad, that it ruins the product" — 1.0/5

> **keith** | *5 March 2025* | Computer Hardware | Recommendation rating: 3.0/10
> 
> **Pros**: pipedrive has a lot of features and is easy to use
> 
> **Cons**: pipedrive customer service is utter garbage, I have been locked out of my primary account for days. They will not call you and if you cant log in then you cannot chat. and their AI support is idiotic at best.
> 
> not good, I have spent a long time using it, and for example I had accidentally set up an account that i did not use, and it was obivous, and they would not refund me even though they could see that I had an account I was using under the same email.

-----

### "Best in Class" — 5.0/5

> **Verified Reviewer** | *3 December 2025* | Medical Devices | Recommendation rating: 10.0/10
> 
> **Pros**: Pipedrive offers tremendous benefits, value, campaign management, for a multitude of needs. Our Biz Development department leans heavily on Pipe Drive for sales and fundraising efforts, tracking when leads open emails, look at offering documents and much more.
> 
> **Cons**: It's a little pricey but that's also well earned. Compared to other CRM type platforms Pipedrive is one of the best.
> 
> Incredible performance for our fundraising teamm.  VP level down to cold calling telemarketers- we all have enjoyed huge success due to this partnership.

-----

### "Easy and effective" — 5.0/5

> **Michael** | *22 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I like that there’s multiple ways to document details for a client. I like the note section I like being able to have a source ID to connect my account to a wrap easily.
> 
> **Cons**: I would like better reporting availability options so I can see different levels of how the pipeline is being done, especially in the won my section
> 
> Great I love how easy it is to use. I would highly recommend it to someone who’s beginning a new CRM.

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## Links

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