---
description: Get detailed information about OpalSpan usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpalSpan Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [OpalSpan](/software/1312375/OpalSpan)

# OpalSpan

Canonical: https://www.capterra.co.il/software/1312375/OpalSpan

> AI device support: Mech does authorized Windows and Linux software work (macOS in technical preview), checks results and keeps notes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses OpalSpan?

Independent technicians, computer repair shops and internal IT departments that support Windows and Linux devices (macOS in technical preview) remotely or on the bench.

## About the vendor

- **Company**: Ready IT

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: OpalSpan is billed monthly per workspace for technicians, IT departments and repair shops supporting authorized Windows and Linux device work. Free is DKK, EUR and USD 0 per month and includes 1 team member, 5 enrolled devices, 250 AI credits and 25 work sessions. Shop is DKK 800 per month excluding VAT (DKK 1,000 including 25% Danish VAT), EUR 109 or USD 129 per month excluding applicable tax; it includes 3 members, 25 devices, 2,500 AI credits and 300 work sessions. Business is DKK 2,600 per month excluding VAT (DKK 3,250 including 25% Danish VAT), EUR 349 or USD 399 per month excluding applicable tax; it includes 5 members, 100 devices, 10,000 AI credits and 1,200 work sessions. Enterprise is a reviewed custom offer above Business. Included allowances reset monthly without rollover. Extra seats and work sessions are priced separately on paid plans. See the live pricing page for current terms and tax treatment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Denmark

## Features

- Data Aggregation
- IT Monitoring
- Root Cause Analysis

## Support Options

- Email/Help Desk
- Knowledge Base Software

## Category

- [Remote Support Software](https://www.capterra.co.il/directory/30928/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.capterra.co.il/directory/30928/remote-support/software)
- [AIOps Platforms](https://www.capterra.co.il/directory/32875/aiops-platforms/software)

## Alternatives

1. [NinjaOne](https://www.capterra.co.il/software/165889/ninjaone) — 4.7/5 (298 reviews)
2. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3494 reviews)
3. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.5/5 (805 reviews)
4. [Remote Monitoring and Management](https://www.capterra.co.il/software/144309/atera) — 4.5/5 (461 reviews)
5. [FixMe.IT](https://www.capterra.co.il/software/151861/fixme-it) — 4.8/5 (389 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1312375/OpalSpan)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10263504/OpalSpan/> |
| en-AE | <https://www.capterra.ae/software/1312375/OpalSpan> |
| en-AU | <https://www.capterra.com.au/software/1312375/OpalSpan> |
| en-CA | <https://www.capterra.ca/software/1312375/OpalSpan> |
| en-GB | <https://www.capterra.co.uk/software/1312375/OpalSpan> |
| en-IE | <https://www.capterra.ie/software/1312375/OpalSpan> |
| en-IL | <https://www.capterra.co.il/software/1312375/OpalSpan> |
| en-IN | <https://www.capterra.in/software/1312375/OpalSpan> |
| en-NZ | <https://www.capterra.co.nz/software/1312375/OpalSpan> |
| en-SG | <https://www.capterra.com.sg/software/1312375/OpalSpan> |
| en-ZA | <https://www.capterra.co.za/software/1312375/OpalSpan> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"OpalSpan","description":"OpalSpan is AI-driven device-support software from Ready IT ApS for technicians, internal IT departments and computer repair shops. Technicians control and inspect the work in the OpalSpan web app on a desktop, tablet or phone. They pick a connected device, state the objective and set what Mech, the built-in AI technician, is allowed to do. Windows and Linux are tested and supported; macOS is a technical preview in active development. Mech investigates, carries out the authorized software work, checks the result and records findings and notes; attaching the work to a Case is optional. Teams that already use an AI agent such as Claude Code or Codex can instead let their own AI agent work through OpalSpan Agent CLI. Devices connect over an outbound HTTPS relay, so no inbound ports are opened. OpalSpan is not screen sharing, a CRM or a PSA, and it does not promise a repair: hardware work, unclear findings and decisions outside the agreed scope stay with the technician.","image":"https://images.g2crowd.com/display-layer-screenshots/2112458/117fff48-576d-446b-86cb-ae87fbcf06d6-repair-shop-current-ui.png","url":"https://www.capterra.co.il/software/1312375/OpalSpan","@id":"https://www.capterra.co.il/software/1312375/OpalSpan#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.il/software/1312375/OpalSpan#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is OpalSpan?","@type":"Question","acceptedAnswer":{"text":"OpalSpan is AI-driven device-support software from Ready IT ApS for technicians, internal IT departments and computer repair shops. Technicians control and inspect the work in the OpalSpan web app on a desktop, tablet or phone. They pick a connected device, state the objective and set what Mech, the built-in AI technician, is allowed to do. Windows and Linux are tested and supported; macOS is a technical preview in active development. Mech investigates, carries out the authorized software work, checks the result and records findings and notes; attaching the work to a Case is optional. Teams that already use an AI agent such as Claude Code or Codex can instead let their own AI agent work through OpalSpan Agent CLI. Devices connect over an outbound HTTPS relay, so no inbound ports are opened. OpalSpan is not screen sharing, a CRM or a PSA, and it does not promise a repair: hardware work, unclear findings and decisions outside the agreed scope stay with the technician.","@type":"Answer"}},{"name":"Who Uses OpalSpan?","@type":"Question","acceptedAnswer":{"text":"Independent technicians, computer repair shops and internal IT departments that support Windows and Linux devices (macOS in technical preview) remotely or on the bench.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1312375/OpalSpan#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/30928/remote-support/software","@type":"ListItem"},{"name":"OpalSpan","position":3,"item":"/software/1312375/OpalSpan","@type":"ListItem"}]}]}
</script>
