--- description: Get detailed information about DoneDone usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoneDone Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/30090/bug-tracking/software) > [DoneDone](/software/130775/donedone) # DoneDone Canonical: https://www.capterra.co.il/software/130775/donedone Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/130775/donedone?page=2) > Customer support, task management and bug tracking all in one simple app your team and customers will love. > > Verdict: Rated **4.6/5** by 50 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DoneDone? Any team that wants a simple way to manage tasks, talk to customers and get work done. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 50 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: DoneDone - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Escalation - Assignment Management - Audit Trail - Dashboard Software - Issue Auditing - Issue Tracking Software - Knowledge Base Management - Prioritization - Project Management Software - Task Management Software - Ticket Management - Workflow Management Software ## Integrations (5 total) - GitHub - Google Drive - Harvest - Slack - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Bug Tracking Software](https://www.capterra.co.il/directory/30090/bug-tracking/software) ## Related Categories - [Bug Tracking Software](https://www.capterra.co.il/directory/30090/bug-tracking/software) - [Issue Tracking Software](https://www.capterra.co.il/directory/30675/issue-tracking/software) - [Task Management Software](https://www.capterra.co.il/directory/10030/task-management/software) - [Applicant Tracking Software](https://www.capterra.co.il/directory/30060/applicant-tracking/software) ## Alternatives 1. 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[Wrike](https://www.capterra.co.il/software/76113/wrike) — 4.4/5 (2887 reviews) ## Reviews ### "It works when I need it to" — 4.0/5 > **Verified Reviewer** | *28 June 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Easy to access Easy to use without any formal training Great for cross team/company collaboration > > **Cons**: not sure i can think of anything wrong but I am also not a power user; I only use this when people from the business side choose to reach out to our team with the tool. > > Great\! ----- ### "Perfect for internal bugfixes" — 5.0/5 > **Robert** | *25 February 2020* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: We enjoy using DoneDones because it's very user-friendly. It's very easy to find issues, filter by key terms, create new issues and communicate with team members. > > **Cons**: We haven't so far found anything that we don't like. Perhaps we could benefit from havinf additional notifications for overdue issues or tickets that have not been updated for a long time. > > We are using DoneDone to track status of issues in our SaaS product. Service management team creates new tickets and assigns them to the relevant team member, who then updates ticket status, once progress is made. This works perfectly for our internal bug fixing process. ----- ### "Easy Software that teams enjoy using" — 3.0/5 > **Kathleen** | *28 June 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: My team likes it, there is no ramp up time and its very simple to export all the ticket details, plus Slack integration > > **Cons**: Because none of the drop down menus are customizable and because its not possible to create categories for disposition, reason codes, etc I'm going to have to cancel it. > > Loved it for what it is, but we have outgrown it rather quickly bc its too rigid :( ----- ### "A Client Perspective" — 5.0/5 > **Todd** | *3 July 2019* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: DoneDone is the issue tracking system used by the website design and development group that my university department hired for our website. As a client user of DoneDone I love the "transparency" of the DoneDone issue posting system: I can see the input and responses of everyone involved in tackling an issue, and I can add additional stakeholders as necessary. As a result, we are all always clear on who's doing what and the status of an issue. By comparison, the bug/issue tracking system that is used by my university's IT department is cumbersome, confusing, and non-transparent. The user experience is poor, and the complexity discourages me from reporting all but the most serious issues. > > **Cons**: As a client user of the DoneDone software, I have no dislikes. It is a simple, clean user interface and interaction that nicely focuses the communication between the client team and the design/development team. > > The design/development group we hired to build the website for our university department introduced us to DoneDone. During the design phase, between face-to-face working meetings, DoneDone proved to be an optimal platform to refined bite-sized design issues, and to keep everyone abreast of the emerging design. During the testing phase, DoneDone was a simple, transparent conduit of issues found and issues resolved. Currently, in the site maintenance phase, we, as clients, use DoneDone maybe a dozen or so times a year, and it is all just easy and straightforward. ----- ### "Excellent excellent product" — 5.0/5 > **Judy** | *29 June 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I use this software on a daily basis - I manage all my tasks, queries and projects with ease. This is an incredible piece of software - it makes my life incredibly easy. I love the reporting and I love how easy the tasks are to manage. There is no way I could so my projects efficiently without Done done. > > **Cons**: The only small issue I have is accessing the projects - if you have a large list of projects you always need to get back to the drop down to change between projects. It would be great ti hace a clickable menu on the side for ease of access > > I could not imagine my business life without Done done - the best software I have ever discovered or used. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/130775/donedone?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/130775/donedone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data