17 years helping Israeli businesses
choose better software

What Is SaaSquatch?

SaaSquatch is a loyalty, referral and rewards platform helping B2C and B2B companies across industries such as SaaS, Finance, Media, Telecom, and other online businesses grow through advocacy marketing. Some of the world’s most innovative and renowned brands use SaaSquatch to reward their customers, build loyal communities, and accelerate revenue growth.

Who Uses SaaSquatch?

Customer-centric, B2B and B2C mid-market and enterprise brands looking to build a loyal community of advocates to grow and protect revenue through referrals.

SaaSquatch Software - Access a continually expanding library of referral, loyalty and rewards programs to grow your business.
SaaSquatch Software - Follow easy steps to building your customized program: set your advanced program logic, determine reward types and limits, and design your promotions in one place.
SaaSquatch Software - Easily share your unique link within your platform and monitor payment balances.
SaaSquatch Software - Get detailed insights into your reward dashboard and find out who your top referrers are.
SaaSquatch Software - Gain instant visibility of program success with powerful analytics and insights.

Not sure about SaaSquatch? Compare with a popular alternative

SaaSquatch

SaaSquatch

4.5 (10)
US$500.00
month
Free version
Free trial
70
11
4.4 (10)
4.7 (10)
5.0 (10)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Highly reviewed

Yotpo

Local product
US$29.00
month
Free version
Free trial
69
52
4.4 (360)
4.0 (360)
4.5 (360)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to SaaSquatch

Yotpo
Top rated features
Dashboard Software
Negative Feedback Management
Review Request
Influitive
Top rated features
Reporting/Analytics
Segmentation
Social Media Integration
Buyapowa
Top rated features
Campaign Management Software
Referral Tracking
Rewards Management
Kademi
Top rated features
Course Management
Performance Metrics
Rewards Management
Extole
Top rated features
Campaign Management Software
Referral Templates
Referral Tracking
White Label Loyalty
Top rated features
Activity Tracking
Loyalty Program
Rewards Management
EngagePackage
Top rated features
No features have been rated by reviewers for this product.
Marketing 360
Top rated features
Behavior Analytics
Landing Pages/Web Forms
List Management
Kangaroo
Top rated features
Customer Database
Loyalty Program
Rewards Management

Reviews of SaaSquatch

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
5.0
Features
3.9
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
50%
Darren
Darren
Product Manager in Canada
Verified LinkedIn User
Consumer Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Makes it simple to create a network effect

5.0 4 years ago

Comments: I wanted to create a referral program from day one at Ruckify because of the effect it can have on the business economics but needed to wait until the company was properly positioned and could support one. The SQ was extremely helpful in advising us to tweak the program and how to get the most value. I felt that the sales process was all about how they can meet our unique maretkplace platform needs and how they will scale with us. Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP. I highly recommend them.

Pros:

- Ability to add/create multiple programs and run them simultaneously - Ability to create and configure a program to meet your needs - Well supported API docs - Helpful and knowledgeable support staff - Great tracking and analytics/reporting - Easy to use admin UI - Company listens to feedback and values it

Cons:

- Integration was straightforward and easy with SQ's documentation - The specialize in Referral Programs and have all the necessary features to create and scale it

Meagan
Meagan
Head Of Customer Experience in US
Verified LinkedIn User
Internet, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Since some recent features/updates, it's better now

4.0 6 years ago

Pros:

locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system.

Cons:

there's just a lot of unnecessary clicks in here. good example is when trying to identify *why* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing - "manage participant" is vague.

Nika
Head of Advertising in Slovenia
Consumer Electronics, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent customer service

4.0 8 years ago

Comments: Impressed by quick responses and realizations of our wishes. One of the best experiences I've had with a 3rd party provider, which is extremely important. However, we do miss a chance to be able to change the photos and texts of referred content ourselves. This would enable us to be more egile and flexible.

Pros:

It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome!

Cons:

That we have to contact Saasquatch everytime we want to change the text or photo of the shared content.

SaaSquatch Response

8 years ago

Thanks Nika! We've love working with you and your team at Chipolo. This partnership has helped us establish our presence in the E-Commerce vertical.

Scott
Director of Operations & Legal Affairs in US
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Overall, it has felt a bit limiting at times, but for the price, we are getting what we need.

4.0 7 years ago

Pros:

Being able to pull my own reports when I need them. (New feature that is definitely appreciated). Also, the customer service has been unmatched. Having a Slack channel setup has made it very easy and the team is extremely responsive.

Cons:

Not having enough reporting abilities. Having more flexibility in creating custom reports would be extremely helpful. E.g., easily sortable/exportable lists of who referred who.

SaaSquatch Response

7 years ago

Thanks for the feedback Scott! We're investing in more platform flexibility so you and our customer base can get more value from our solution.

Brian
Project Manager in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Very good referral platform

4.0 5 years ago

Comments: We replaced the existing tool with Saasquatch. Customer service is great

Pros:

Great customer support. Dry quick turn around times. Platform is well laid out and can integrate to a variety of platforms

Cons:

Some email actions are the best. May need additional email marketing tools to send communication to users