--- description: Get detailed information about ClinicTracker usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClinicTracker Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [ClinicTracker](/software/130373/clinictracker-connect) # ClinicTracker Canonical: https://www.capterra.co.il/software/130373/clinictracker-connect Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/130373/clinictracker-connect?page=2) > ClinicTracker is the complete behavioral health EHR Solution. > > Verdict: Rated **4.3/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ClinicTracker? ClinicTracker is designed and specifically tailored to address the unique workflows, needs, and challenges of the mental health and chemical dependency professionals we serve. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 51 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: JAG Products - **Location**: Dewitt, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$70.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact ClinicTracker for pricing information tailored to your needs. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 15 more ## Features - ABA Data Collection - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management Software - Claims Scrubbing - Client Portal - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Software - Document Management Software - E-Prescribing - EMR/EHR - Electronic Payments - For Medical Purposes - Forms Management - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Invoice History - Invoice Management - Medical Billing Software - Medication Management - Multi-Provider Practice - Online Forms - Patient Communications - Patient Intake - Patient Portal Software - Patient Records Management - Payment Processing Software - Practice Management - Prescription Management - Progress Notes - Progress Tracking - Remittance Advice - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning - Video Conferencing Software ## Integrations (1 total) - Google Maps ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.il/directory/30217/mental-health/software) - [Patient Management Software](https://www.capterra.co.il/directory/30780/patient-management/software) - [Electronic Medical Records Software](https://www.capterra.co.il/directory/20028/electronic-medical-records/software) - [Medical Billing Software](https://www.capterra.co.il/directory/30026/medical-billing/software) - [Telemedicine Software](https://www.capterra.co.il/directory/30949/telemedicine/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [EHRYourWay](https://www.capterra.co.il/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 3. [TheraNest](https://www.capterra.co.il/software/130400/theranest-mental-health) — 4.4/5 (1048 reviews) 4. [SimplePractice](https://www.capterra.co.il/software/130710/simplepractice) — 4.6/5 (2827 reviews) 5. [Valant EHR Suite](https://www.capterra.co.il/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) ## Reviews ### "The Perfect Pair. Finding the ideal Clinical and Billing System" — 4.0/5 > **Jacqueline** | *11 July 2025* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: The Staff is very knowledgeable with their product and always Professional with their customers. They take the time to look into our concerns and resolve them as best as possible to suit our needs which includes updates to their system. Friendly, Professional and Prompt Assistance. Working in ClinicTracker is user Friendly although; I look forward to more enhancements and updates to run a more smoother billing program. > > **Cons**: Clinictracker edits that include adding, updating, or deleting insurance information and Authorizations. These edits or updates are not able to transfer all the billing information automatically to all appropriate areas involving the Billing process. Manual updates or extra steps are required depending if the appointment was already created, transitioned and / or billed however; some enhancements have already been put in place for a smoother transition and easier fix as well as the Development Team being focused on continued improvement and future capabilities throughout the entire clinical and billing system.. > > Satisfied with my overall experience and looking forward to potential upgrades as we move forward in our new system. ----- ### "Updates Needed" — 3.0/5 > **Carolyn** | *9 July 2025* | Mental Health Care | Recommendation rating: 4.0/10 > > **Pros**: The automatic reminders to clients. This helps the client remember their appointments each week and gives them access to their portal. > > **Cons**: Too many things to click and issues with recurring appts. When a recurring appt is changed it should not affect past appointments already completed. > > I did not find it difficult to use but it's not the most user friendly. I would like if it was updated. ----- ### "ClinicTracker is Amazing" — 5.0/5 > **Betsy** | *7 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Clinic Tracker software is easy to use and user‑friendly... robust initial training ClinicTracker support was there for us, ready to launch on time.I’m impressed with their commitment to quality and customer care The software was very user-friendly, intuitive, and came with the support we needed > > **Cons**: Launching it is not plug‑and‑play Modules like treatment plans, crisis plans, or diagnostic assessments don’t work well out of the box; often, you'll need custom pay-for tweaks. > > Your technical support is world‑class It's feature-rich, specialized for behavioral health, and highly customizable, with strong support and solid value. The trade-offs are in the initial setup, occasional technical hiccups, and add-on costs for pre-built modules. If you're agile enough to invest time and tech resources, this system can become the backbone of your behavioral health practice. ----- ### "High Potential" — 4.0/5 > **Kaitlyn** | *7 July 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: It allows me and my supervisors to share information about our clients with ease. The dashboards allow for personalized setup for my needs. > > **Cons**: There were some instances where I had to choose from a drop down menu instead of having the option to type in a more accurate situation for clients. > > Overall, clinictracker is a huge step up from where we were before. It has a lot of potential and meets most of our needs. ----- ### "ClinicTracker review from a long-time user" — 5.0/5 > **Joel** | *30 June 2026* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Coming from a university environment, there are numerous obstacles involved in investing in such a significant piece of infrastructure like an electronic health record system. Our sales representative and their support team helped facilitate that process. Then, once we had finalized the purchase, the onboarding team began helping us customize the system. They were very collaborative and worked diligently to figure out how to fit our workflows into their system. They didn't expect us to simply change our practices to fit how their software works. Indeed, ClinicTracker is extremely customizable. We have been able to implement all our existing forms – from intake, diagnostic assessment, treatment planning, progress notes, case management, and discharge summary. What is more remarkable, however, is the way we have been able to incorporate our assessments into the system. Initially, not knowing what an EHR should do, I began to push the limits of the program. Over time, I was able to build ALL of our assessments in the system. When I ran into problems, the Support Team was always available to help out. Rarely, if ever, did they tell me that what I wanted to do was impossible. Instead, they were always willing to help figure out ways we could accomplish our goals. Over the years, I've had the opportunity to interact with individuals throughout multiple departments of the company, from Billing to the Support Team, and I even occasionally spoke with the \[sensitive content hidden\] himself. These interactions were, without exception, cordial and supportive. Again, the mindset always seemed to be figuring out what they could do to facilitate and improve our experience with their program. Our agency adopted a model in which I would be the primary point of contact for all our staff when they needed help with ClinicTracker. Over the years, I've learned a great deal about the system. But frequently, there were times when I've run into issues that I couldn't solve on my own. Consequently, I've probably made thousands of requests to the support team. They have always been friendly and helpful - even if what I was asking was a rehash of something we had previously discussed that I had forgotten about. But even more than that, they have truly been willing to listen to our concerns and seriously entertain our ideas for how the system could better meet the needs of our clinicians. Over the years, I've seen continuous improvement to the system. And these haven't merely been minor cosmetic fixes, but represent significant improvements to that enhance how the system works. The transition from a remote desktop application to a modern secure web-based interface has been nothing but astounding. The engineering team was able to preserve all the original functionality of the program and restructure it into a responsive, intuitive, and easy-to-use program. > > **Cons**: The program requires a rather steep learning curve. We typically devote 4+ hours training new employees in how to use the program. Then, some staff require additional ongoing support, particularly if they are infrequent users and have the tendency to forget how to perform certain functions. An additional issue we've had is that creating custom reports and forms can be challenging. However, what we've implemented is probably beyond what most clinics will choose to do. Nevertheless, it does take a good bit of time, patience, and skill to set up custom forms and reports. Fortunately, for more casual users, there are tons of forms and reports already built into the system. > > Please see the section of "pros" above - to recap, the system does everything we need it to do and the support we receive is stellar. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/130373/clinictracker-connect?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/130373/clinictracker-connect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data