15 years helping Israeli businesses
choose better software

What Is LeadSquared?

LeadSquared is a cutting-edge CRM, helping 2000+ enterprises to drive sales efficiency at scale, with zero lead leakage. A no-code CRM for all your business needs, with powerful features like intelligent lead management and distribution, sales tracking, marketing, sales and workflow automation, mobile CRM, API integrations, complete dashboards and reports, smart views, advanced search, drag & drop email campaign and landing page builders, and many more.

Who Uses LeadSquared?

LeadSquared is used by 2000+ education, healthcare, financial services, IT services, real estate, tech marketplaces, and other high-volume B2C businesses to improve their sales efficiency.

LeadSquared Software - Manage all your products, teams and processes in one platform (digital, call center, or field agent driven). Never, ever miss a sales opportunity.
LeadSquared Software - Understand your prospects, build lasting relationships & increase your ROI
LeadSquared Software - Mobile CRM Software: Boost Your Field Sales Team’s Efficiency Track and manage your field sales team closely even from miles away.
LeadSquared Software - Self-serve application and referral portals for your prospects, customers and partners. Tightly integrated with your LeadSquared CRM to connect sales, marketing & service teams.
LeadSquared Software - Don’t Settle for Disconnected, Leaky Systems Integrated systems to give your people insights they can act upon

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Reviews of LeadSquared

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rahul
Rahul
Administrative Assistant - Admissions
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

Very Useful Software for Sales Field

5.0 8 years ago

Comments: I am using this software for our institution from last 1.5 years and found it very helpful. We have 5 users along with 1 administrator. It is very handy and hassle free software. Being as a administrator of the software in our organization I can say that is it very easy to adopt and our users are very friendly with this software.

Pros:

Reminder Pop-ups. E-mail campaign, Defined dashboard, Landing page integration, Auto responders, Separate list for particular data, HTML mailer creation, transactional SMS and Various Kind of Analytical Reports, etc. Export import feature of the LSQ to help generate more defined reports in excel format. E-mail campaign report helps to target the audience based on open and click rate of the mailer. Gets immediate responses from helping team (Technical team) at the time of any kind of technical error or at the time of support requirement.

Cons:

Third party integration with LSQ takes time.

LeadSquared Response

2 years ago

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.

Ashutosh
Ashutosh
Vice President in India
Verified LinkedIn User
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Highly Customizable CRM

4.0 last year

Comments: Overall, LeadSquared is an excellent option for businesses looking for a comprehensive solution to their marketing, sales, and CRM needs. I have user Zoho CRM, Nopaperforms etc., but the flexibility offered by LS is better. Best part is that the CRM is highly customizable and can fit in the requirement of any business

Pros:

Automations can be made in LS even by the end user. The automation flows can handle lead management and are triggered by an incoming API hit or can also be built at lead attribute change.

Cons:

If I am looking to made a customized report or dashboard in LS which requires Lapp, then there is dependency on Support team which works on chargeable basis.

Altaf
Altaf
Zonal Business Head in India
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A Frustrating Experience of Inefficiency and Disregard

1.0 2 months ago New

Comments: Working with LeadSquared has been a nightmare. They took six months to implement their system, during which they made numerous blunders and constantly changed developers. This caused us to lose business for an extended period. Their customer service is abysmal, showing a lack of concern for the issues we faced. They seem more interested in manipulating situations than resolving them. Even now, we continue to struggle with their platform."

Pros:

I found nothing to like about LeadSquared; my experience has been incredibly frustrating.

Cons:

I found nothing to like about LeadSquared; my experience has been incredibly frustrating.

Verified Reviewer
Verified LinkedIn User
Higher Education Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

We Go Live in a Week!

5.0 3 months ago

Pros:

I love that the system is completely (for the most part) customizable to our needs, from the reporting to where buttons are placed and what different user levels can and cannot see. Our partnership began in November 2023. We have built a beautiful system to meet our Admissions Teams' needs. The Marvin view is awesome! Our representatives are excited to start using it!

Cons:

There are only 4 levels of users (Admin, Sales Manager, Marketing, and Rep User). We have a 5-layer structured team, so one additional level would have been ideal. However, we figured out a workaround :)

Rajesh
VP Finance & Accounts in India
Telecommunications, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

CRM That Made A Difference

5.0 2 years ago

Comments: So far Good, Excellent.

Pros:

Software integrates the company work process as per its own requirement. Hassle free CRM software. Helped in understand , knowing for what reason the service was delayed. Easily, identify at which level the task is pending, delay can be identified & productive steps can be taken to avoid the delay.

Cons:

Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process. (Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more cumbersome, as multiple software is required.

LeadSquared Response

2 years ago

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at [email protected]. Best regards, Team LeadSquared.