Lime CRM

Great system with both CRM and FRM capasity within the same system

Comments: We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues.
It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Pros:

The search function Ability to add tickets through integrations Easy to customize

Cons:

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

Lime CRM for managing development projects in different countries

Comments: We can get reports of our data in more or less any format we want, at the same time as we have a user friendly system for our staff to work with.

Pros:

Lime offered to build a portal for our member organisations, making it possible for us to cooperate and share information on multiple levels. We were in need of quite a lot of customization. The team at Lime was great to work with. They helped us sort out what is really important, and to break free from old habits in our old system.

Cons:

As a non-profit organisation we have limited funds to keep developing the system. Lime did a really good job building a solution for us, but of course there are things we would like to keep developing.

my review

Comments: We have now control on our products and customers

Pros:

easy to have control on our products and on what customers the products are connected to

Cons:

should be more ad on´s included in standard

Flexible and easy to adjust to our changing needs

Comments: Control of our customers through all processes, from lead to on- and off boarding and managing the customer throughout the whole process. We manage tickets and document all communication with customers in one place, in Lime.

Pros:

Easy to filter and search. Flexible and easy to adjust to our ever changing needs. We don´t have to build our processes around the system, instead we build the system around our processes.

Cons:

The reporting tool is hard to use and the new import function is not as good as the old one. It is hard to understand and not as flexible as the older version.

Jennys review

Comments: Easy to update our customers business and history etc. Easy to access while on the goNice staff at the support. (Although we have changed customer client three times in a year)Things to improve:Easier and more customerfriendly updating of for example Info tilesUpdates about latest updates are not communicated to the clients in the best way.

Pros:

Ease of use while on the go salesThe "To do list"

Cons:

That it has three different softwares for me as an admin to update at : Admin, LISA and Client is too much and LISA doesn't work on my new computor with latest Windows.

Review from Key2Compliance

Comments: We can in a more professional way cooperate in the sales and marketing team. We can in a way better way follow leads and work with resources. Our communication is way more professional than before.

Pros:

The graphic design, the easiness of use and the service level from the Lime team. For us Lime has meant a lot both in contract management but most importantly we can in a very good way expand our sales and marketing team.

Cons:

I would like to see better connections between Lime CRM and Bisnode or similar systems to import information more easily.

CRM Sales

Comments: CRM Lime gave us the platform to gather and connect customer information, future prospects, follow-ups and the sales pipe we needed. A good overall experience.

Pros:

Most important is a base for customer information, sales and follow-ups and the connection between them. The best impact is the to-do list as a reminder for follow-ups. Integration with gmail was a must and was solved by great support. The flexibility to add and change fields is of great use.

Cons:

The administration tool could be easier to use. Not always logical and it needs practicing by the user. The integration with gmail had its challenges, solved by great Lime Support. The business structure and peoples different permissions how to use and what to see in CRM Lime had its limits.

Lime review - feedback

Comments: Have used it for sveveral years and find it good for my daily work

Pros:

Really like the todos,,.

Cons:

Sometimes updates are release which not always seems to have been tested thorouglly

Experiences

Comments: We are very happy for Lime

Pros:

The only way to keep customer database in control. Easy to follow leads

Cons:

Reports, we dont use at all. Maybe in the future

Lime CRM is great

Comments: Good experience, easy to use and powerful.

Pros:

It is simple to use and very powerful filtering and view setup. Batch editing is easy and fast to do. When needed, export and import is easy.

Cons:

The admin interface LISA must be replaced with a in app solution. Can not connect e-mail direct to companies insted of persons.

Easy to use

Comments: Wery clear how to use and easy to search

Pros:

Easy to use, very clear how to navigate and search

Cons:

Logging in can be a problem for some users as well as problems after updates

CRM user

Pros:

Offers, meeting minutes, contactswe use also report tools to see our performance

Cons:

easy to use and stable. Reports are good

Lime in daily work

Pros:

Finding contact information, setting individual headlines, event management

Cons:

Nothing at the moment. Implementing bigger LIME at themoment and now also reachable online.

Easy, understandable and userfriendly

Comments: Easy to use and manage. It helps us to maintain cointrol and follow ups on projects/quotations.

Pros:

Easy to search and filter what you are looking for. Also that you can change yur own views

Cons:

1.The design is something to work with regarding the desktop version.2. its not at good thing that CRM limits the number of persons/companies in the overview

Customizable Lime CRM

Pros:

What I like most as a developer is that Lime CRM can be adapted to the business. That it is possible to integrate Lime CRM with other systems such as financial systems. It is also very good that there are APIs that we can use against our self-built systems.

Cons:

Although it is good that there are APIs and that Lime CRM is customizable, I miss more modern ways to build and customize the system. Everything from customizing fields to building templates.Also missing some functions via the APIs.

Lime review from an IT-professionals perspective

Pros:

The fact that you can more or less design and customize your own CRM solution towards your organizations solutions, automations, tables, cards and such.

Cons:

The fact that there is lots of dependencies on Microsoft Windows, such as the backend editor Lisa, which is Silverlight based and the fact that the desktop client only works on Windows. Although they are now rolling out new web-based interfaces.

Shifted to Lime 15 months ago, very satisfied !

Pros:

Easy of use and and easy of adoption to our businessmodel

Cons:

We use the webclient this summer, we have seen issues with Lime to load

overall an easy and great crm system to manage

Pros:

most of all i like the simplicity, search function

Cons:

sometime the search function has trouble dividing

Good software

Comments: ceeping track of leads and everything that ivolves the customer

Pros:

Desktop program is easy to use, i get a good picturae of all my open sales leads

Cons:

The emals sent to me when customers are signing orders, would be great if the mail can write the customer details in the text in the mail

Works as it should!

Pros:

Easy to use, and have those things that we need.

Cons:

You should make some app, it would be better!

Customer feedback and claims

Pros:

Easy to use, gather emails per case and create statistics.

Cons:

It is difficult to say what would be least likeable. All the fetures i need is on Lime.

Leads

Comments: It is easy to find out what kind of leads are going on with different sales persons.

Pros:

All leads can be found in one place. Lime is easy to use.

Cons:

After Software updates there can be some problems to login in Lime.

Honest review

Pros:

Ease of use. Time to implement. Customer service

Cons:

Integrations with ERP and other applications

BST South AB

Pros:

The amount of features available makes it extremly diverse. We rarely experience that there are any limitations to what we want to do.

Cons:

The implementation to our existing systems was OK but we feel like more could be done to integrate it better. Today there is no link to our everyday systems which makes it problematic since we must fill out the details atleast twice.

Project

Comments: It is very good, the cloud.

Pros:

the view and support from you is very good.

Cons:

We don´t have so much GB is we want, is very expensive.