--- description: Get detailed information about CityView usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CityView Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Government Software](/directory/20048/government/software) > [CityView](/software/129538/cityview-modules) # CityView Canonical: https://www.capterra.co.il/software/129538/cityview-modules Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/129538/cityview-modules?page=2) > Municipal software for permits, planning, licensing, code enforcement and citizen self-service, built for local government. > > Verdict: Rated **4.0/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CityView? CityView serves mid-size cities (25k-150k) and counties (100k-250k). BluePrince Cloud serves smaller cities (10k-30k) and counties under 100k needing the same core tools at a smaller scale. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 7 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Harris Computer Systems - **Location**: Tyler, Canada - **Founded**: 1976 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Other - **Pricing Details**: CityView is available under multiple licensing models to match a municipality's technology strategy, budget and IT capacity. Deployment options: - Cloud-hosted, fully managed by CityView - On-premise, hosted within the municipality's own infrastructure Licensing models: - Subscription-based named user licensing - Concurrent user licensing, available under a hosted/managed services model Pricing is based on the specific CityView solutions a municipality selects, such as Property Information, Permits \& Inspections, Planning, Business Licensing or Cashiering, along with any related add-ons and extensions needed to meet the jurisdiction's requirements. Total investment includes the software itself, implementation, training, and ongoing support and maintenance. Because every municipality's technology environment and requirements differ, CityView provides a detailed, tailored quote rather than published flat rates. Contact CityView to discuss deployment and licensing options for your jurisdiction. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Automated Routing - Case Management Software - Code Enforcement Software - Code Maintenance - Compliance Management - Customer Database - Document Management Software - Fee Management - For Government - For Municipal Offices - Inspection Management - Land Asset Management - License Issuance - Mobile Access - Online Payments - Parking Zone Management - Payment Processing Software - Permit Issuance - Permit Management - Planning & Zoning - Project Management Software - Receipt Management - Renewal Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management Software - Status Tracking - Task Management Software - Ticketing Software - Violation Tracking - Workflow Automation - Workflow Management Software ## Integrations (11 total) - Bluebeam Revu - EDMS - Eden - Financials - JD Edwards EnterpriseOne - Laserfiche - Microsoft Exchange - Microsoft SharePoint - Microsoft Word - OnBase - PaperVision Enterprise ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Government Software](https://www.capterra.co.il/directory/20048/government/software) ## Related Categories - [Government Software](https://www.capterra.co.il/directory/20048/government/software) - [Code Enforcement Software](https://www.capterra.co.il/directory/30536/code-enforcement/software) - [Municipal Software](https://www.capterra.co.il/directory/31219/municipal/software) - [Parking Management Software](https://www.capterra.co.il/directory/30815/parking-management/software) - [Permit Software](https://www.capterra.co.il/directory/31418/permit/software) ## Alternatives 1. [Visual Intelligence Portfolio Suite](https://www.capterra.co.il/software/42349/visual-intelligence-portfolio) — 4.7/5 (73 reviews) 2. [NEOGOV](https://www.capterra.co.il/software/75288/neogov) — 4.5/5 (850 reviews) 3. [GeoCivix](https://www.capterra.co.il/software/184923/idtplans-review) — 4.8/5 (18 reviews) 4. [OpenGov Permitting & Licensing](https://www.capterra.co.il/software/201678/permitting-and-licensing) — 3.9/5 (80 reviews) 5. [CivicPlus Community Development](https://www.capterra.co.il/software/129172/civicgov) — 4.3/5 (9 reviews) ## Reviews ### "CityView: Still Together After All These Updates / Relationship Status is Still Updating" — 5.0/5 > **Becky or Rebecca** | *15 September 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: One of the things I value most about CityView is the flexibility and ability to configure the system around our processes and needs. There is a lot of capability within the system, and as we have learned more about how to use and configure it, we have been able to continue improving our workflows. I also value the partnership we have developed with the CityView team. Training, communication, feedback, and having people who understand how we use the system have made a significant difference. Being able to provide feedback and have conversations about what is working, what could work better, and what our users are experiencing has helped us continue building our own internal CityView capability. > > **Cons**: The flexibility of CityView is also one of its challenges. There are areas where workflows and configuration are complex and not always intuitive, particularly when trying to determine whether something is a configuration issue, a training issue, or something that requires assistance from CityView. Another challenge can be turnaround time when we are dealing with something time-sensitive, particularly legislative or regulatory changes that require us to modify a process quickly. I understand CityView supports many customers and that permanent solutions can take time to research and develop. In those situations, even a quicker interim recommendation or workaround is extremely valuable so we can continue moving forward while a longer-term solution is being developed. > > Overall, I view CityView as a powerful system with a significant amount of capability. There is definitely a learning curve, particularly when you begin working beyond the basic user level and start understanding configuration, workflows, and how different pieces of the system interact. Our experience has improved considerably as we have invested more in training, developed stronger internal CityView knowledge, and built relationships with the CityView team. That partnership and the ability to communicate openly about challenges, ideas, and opportunities for improvement have been very valuable to us. ----- ### "CityView has helped us become virtually paperless" — 5.0/5 > **Kevin** | *4 March 2021* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: CityView is essential to conduction business in our county. We are approaching 12,000 activated portal users that use the CityView Portal application 24 hours a day, 7 days a week. The CityView Portal is a one-stop website, where citizens and businesses can make applications, check on the status of those applications in real time, pay any fees, schedule inspections, and upload documents. We utilize CityView Workspace internally to track our Business Licenses, Permitting and Planning applications. In reviewing plans, the Bluebeam software allows us to markup plans in our Electronic Plan Review to better communicate back to the designers and engineers the required changes that are necessary. These markups also flow into our corrections letters that are emailed back to the primary contacts on the permit or planning application, as well as being available immediately on the CityView Portal. Approval letters and Certificates of Completion and Certificates of Occupancy work the same way. Our in the field, our building inspectors and our planning engineers utilize CityView Mobile via a cellular Internet connection. They can review documents, check conditions, create checklist items and complete inspections. We conduct approximately 30,000 inspections every year, all through CityView Mobile. But what I like most about CityView is that it rarely limits us. It is flexible in configuration, workflow and business rules. Rarely are we "stuck" with something that CityView can't do. > > **Cons**: CityView is hard work to get up and running. You'll need a "champion" to help push through issues. In some ways, CityView is so flexible, that it is hard to come up with best practices. It's hard to fault the software for that, however. After the hard work, the CityView software will pay for itself in spades for years to come. > > We are virtually paperless by utilizing the CityView Portal to the greatest extent that we can. Our lobby used to be filled with lines of people with rolls of plans under their arms, and documents in hand. Hard working people would need to take time away from their jobs to submit paperwork to our offices. Now, those lines have disappeared and there is just a slow stream of people that come into the lobby. Most of all our document work, and fee payment is conducted online, at their convenience. More than once I have gotten the comment that "If other counties were as easy to work with as yours is, I might be doing more business in those counties." We have friendly, talented staff that is always willing to help. CityView helps us conduct friendly business as well. It just works for us all day, every day. ----- ### "outdated, difficult to use, with poor customer support" — 1.0/5 > **Mark** | *2 April 2018* | Recommendation rating: 0.0/10 > > **Pros**: The mobile version is reasonably user friendly and intuitive. It does allow direct photo downloads in the field > > **Cons**: the desktop version is horrible, it is not at all user friendly and is very reminiscent of software programs you would have used used 10+ years ago, very clunky and not at all intuitive. I have used the system for almost a full year on a daily basis and I still struggle with the functionality. The programs was designed by software engineers not in-field users and it shows in every aspect of the product. > > it is better than a paper file cabinet in most cases, but not by much ----- ### "Long-time administrator of CityView" — 4.0/5 > **Nancy** | *9 March 2021* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: Workspace is great, easy to use and runs through a web browser so there's nothing to install on client computers. They continually add new features to it. Additionally really like the Workflow tool, makes the creation and modification of your workflows so much easier, it's a visual map of the workflow. I know that the daily users love the GIS mapping tie-in and would be lost without it. > > **Cons**: Right now administration of the software is done through a few different programs and is a bit convoluted at times, however they are working on making one new tool that will do everything - Configuration Console, so once that's completed it'll be alot easier to maintain. > > We started using CityView back in 2009 and the software has evolved dramatically through the years. We have always been early adopters of new features such as Workspace and the Word add-in because we see the potential in what these could do for us and are willing to work through bugs to get to a great end result. We tend to implement and roll out new features pretty quickly, months usually, with the thinking that we want to get everyone using it and we'll work out issues as we go. Any pain has been worth it. CityView is a powerful piece of software and if you're willing to put time into really learning how to administer it you can make it do pretty much whatever you need it to\! ----- ### "So simple to use\!" — 4.0/5 > **Vivienne** | *3 March 2021* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: Workplace has an intuitive interface, which is well laid out, and easy to use. > > **Cons**: System upgrades sometimes cause issues. > > Using the permit portal during COVID meant 99% of our permit applications could still be processed without the need for applicant to come to City Hall. Those that did, it was usually due to customer requests. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/129538/cityview-modules?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/129538/cityview-modules) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data