---
description: Get detailed information about Criterions usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
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title: Criterions Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Medical Practice Software](/directory/20029/medical-practice-management/software) > [Criterions](/software/129508/the-criterions-medical-suite)

# Criterions

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> Cloud-based EHR and billing software with a free patient portal, eRx, and claims tools. Backed by 24/7 support.
> 
> Verdict: Rated **3.9/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Criterions?

Medical practices, offices, and medical billing services of all sizes. Ideal for ambulatory medical practices for a wide range of specialties.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 7 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Criterions

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Russian, Spanish
- **Available Countries**: United States

## Features

- Appointment Management
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management Software
- Claims Scrubbing
- Clinic Interoperability
- Code & Charge Entry
- Coding Assistance
- Compliance Tracking
- Decision Support Software
- E-Prescribing
- EMR/EHR
- Faculty/Staff Management
- HIPAA Compliant
- Insurance Eligibility Verification
- Inventory Management Software
- Invoice History
- Medical Billing Software
- Multi-Location
- Patient Portal Software
- Patient Records Management
- Patient Scheduling Software
- Physician Scheduling
- Practice Management
- Recurring Appointments
- Reminders
- Remittance Advice
- Reporting & Statistics
- Self Service Portal
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)

## Category

- [Medical Practice Software](https://www.capterra.co.il/directory/20029/medical-practice-management/software)

## Related Categories

- [Medical Practice Software](https://www.capterra.co.il/directory/20029/medical-practice-management/software)
- [Electronic Medical Records Software](https://www.capterra.co.il/directory/20028/electronic-medical-records/software)
- [Patient Management Software](https://www.capterra.co.il/directory/30780/patient-management/software)
- [Medical Scheduling Software](https://www.capterra.co.il/directory/30027/medical-scheduling/software)
- [Medical Billing Software](https://www.capterra.co.il/directory/30026/medical-billing/software)

## Alternatives

1. [Fusion](https://www.capterra.co.il/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.capterra.co.il/software/195467/care-patron) — 4.4/5 (843 reviews)
3. [Alleva](https://www.capterra.co.il/software/180899/alleva) — 4.5/5 (282 reviews)
4. [ModMed](https://www.capterra.co.il/software/124590/ema) — 4.4/5 (363 reviews)
5. [Jane](https://www.capterra.co.il/software/178984/jane-app) — 4.8/5 (494 reviews)

## Reviews

### "Great EHR at a reasonable price" — 5.0/5

> **Abel** | *26 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is a great product, especially for a practice that is starting out or wants to convert from a paper charting system. The work-flow is concise and easy to follow. Menus and file organization is customizable to the point where you can really cater to one's practice needs. Customer support is great. When I have had issues (not often) that need to be addressed, I get a response almost immediate or the same day.
> 
> **Cons**: I would like to see the ability to create PDF "fillable" documentation. In our scope of practice, this is something that would help our work-flow tremendously. Recently, I have been made aware that this is something that their internal development team has been working on.
> 
> The experience has been great\! From the sales team to tech support, to implementation, I have had great experiences from everyone. They do a great job in personalizing your needs and experiences and always remember the small details about one's practice. They offer great feedback and suggestions on improving ones work-flow as they hold a wealth of knowledge from the experiences they have had with other clients.

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### "Practice manager" — 5.0/5

> **Donna** | *5 June 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: user friendly. Our requests are handled with professionalism and timely.&#10;Your support group  wonderful individuals.  Never had any problems with support
> 
> **Cons**: I do not have much that I dislike, I have always received the upmost attention to our needs.  Being support, help with financial reports ect.
> 
> We have been using since \[sensitive content hidden\], we appreciate that as it evolved to the recent version of the software, Criterions worked with us to accommodate and customize the system to our needs

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### "Improvements" — 4.0/5

> **Beatriz** | *8 May 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Tech support is outstanding, especially our tech, Renee Barnes, quick response and resolution
> 
> **Cons**: once an HPI template is created, there cannot be any further changes made, simple things like, hiding template tabs or adding a period to the end of a template sequence
> 
> easily accessibility to customization standards of medical reporting in a simple for

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### "Criterion, a good software if provide  new features" — 4.0/5

> **Henry** | *28 April 2025* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Help Support is best, they reach out to you quickly and as humble as someone could be + super knowledgable.
> 
> **Cons**: Kinda feel old as compare to other softwares, dont provide new features with time.
> 
> Satisfied with Criterion, didnt have much problems that cant be resolved, by talking to their team i made my experience much better

-----

### "Unethical and substandard" — 1.0/5

> **Vik** | *10 January 2024* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: The product was fine in the pre-EMR days.
> 
> **Cons**: They eventually fell way behind their competitors in terms of features and quality. Then they wanted exorbitant egress fees to migrate our data. They keep their data in an inefficient proprietary format so they can justify charging nearly $100,000 for a small medical practice to leave their ecosystem.
> 
> Completely unethical and poorly run EMR vendor. We helped build their business and provided feedback used to develop their software from scratch as we grew from a small, single doctor practice to a dozen or so. When they fell behind their competitors, we decided to move on. To spite us, they held our EMR data hostage and demanded over $90,000 to migrate our data away. Luckily I was able to manually pull enough information from their garbage software for us to get a reasonable start at our new EMR vendor. And just in case they decide to try and refute this review, don't bother Andy, you can't beat me. I have every email you ever sent me and I told zero lies in this review. Everything I said can be proven and corroborated. I waited 7 years to make sure what data you retained was past our legal obligations to hold. Why? Because I had no trouble believing a greedy person like you would do something to extort us. Have a good one\! :)

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## Links

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| en-AU | <https://www.capterra.com.au/software/129508/the-criterions-medical-suite> |
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| en-GB | <https://www.capterra.co.uk/software/129508/the-criterions-medical-suite> |
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| en-IL | <https://www.capterra.co.il/software/129508/the-criterions-medical-suite> |
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