Acuity Scheduling

A must have for service related businesses

Comments: Overall a great software for service related businesses. I’d definitely recommend using it.

Pros:

It makes working with multi team members to schedule appointments with customers easier by syncing their calendars and availability. For example, if you are in a business where you work with a large team of employees then Acuity us for you! (Gyms & personal trainers, Tutoring services)

Cons:

I don’t like how you cannot segment groups of employees calendars. It would make toggling between different teams easier.

The Glam Junky loves it.!

Pros:

The ability to complete the whole booking process hands free

Cons:

I wish I could add the products I sell and classes without having to pay so much since I don't need all the extra features. Maybe you guys could offer customized plans.?

Alternatives Considered: Calendly, Setmore and Square Point of Sale

Reasons for Choosing Acuity Scheduling: More options for personalizing and my business requires a deposit, it was also easier to set up with Acuity.

Switched From: Square Online

Reasons for Switching to Acuity Scheduling: Pricing, the ability to take deposits at booking and the ability to personalize the booking site mostly

Wellness business

Comments: Good

Pros:

The program was easy to use, liked the record keeping

Cons:

Personal client info storage needs improvement

Alternatives Considered: Jane

Reasons for Switching to Acuity Scheduling: Price

Basic cloud based appointment scheduling app

Comments: I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

Pros:

I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app. Secondly, I can book and send branded reminders to my co workers and clients. Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

Cons:

Need to learn css to customize the branding for appointments Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

Alternatives Considered: Wix and Housecall Pro

Reasons for Choosing Acuity Scheduling: Calendly made me switch as it not much organised in terms of multiple appointments scheduled between a small time intervals. Even I couldn't add my vranding to appointment mails in calendly.

Switched From: Calendly

Reasons for Switching to Acuity Scheduling: Custimizing appointment as per yoyr branding is only thing that made me choose Acuity over other alternatives and also low pricing.

Brilliant solution to complex diary management challenges

Comments: Saved me a tremendous amount of time and has useful perks that I love (eg - able to interface directly with Zoom, so that when an appointment is set my a client the Zoom link is generated and sent to them at the same time)

Pros:

Presents a real-time synchronisation so that users, staff (and even me personally) are able to book and manage calendar entries from separate sources and be confident that it is working. This saves bucket loads of time

Cons:

I use Daylite as a CRM and calendar and synchronisation has been occasionally glitchy - this is not a fault of Acuity but of Daylite. Also, I'd love to see a little more colour on their admin pages!

Alternatives Considered: Calendly, Google Calendar and Asana

Reasons for Choosing Acuity Scheduling: Needed remote access and booking to be possible for clients

Reasons for Switching to Acuity Scheduling: Best wholisitic solution at price point and more feature rich than Google