Who Uses Acuity Scheduling?
Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.
What Is Acuity Scheduling?
Meet the personal assistant for your schedule (only better) that works 24/7 behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.
Acuity Scheduling Details
Acuity Scheduling
http://www.acuityscheduling.com
Founded 2007
Support
- Business Hours
- Online
Deployment
- Cloud, SaaS, Web
- Mobile - iOS Native
- Mobile - Android Native
Training
- Webinars
- Documentation
Acuity Scheduling pricing overview
See pricing detailsAcuity Scheduling has a free version and offers a free trial. Acuity Scheduling paid version starts at US$15.00/month.
Starting Price
US$15.00/month. See pricing details
Free Version
Yes
Free Trial
Yes, get a free trial
Acuity Scheduling Features
Appointment Reminder Software
- Appointment Confirmation Tracking
- Appointment Scheduling
- Calendar Management
- Call Reminders
- Email Reminders
- Online Booking
- Payment Reminders
- Recurring Appointments
- Rescheduling
- SMS Reminders
Appointment Scheduling Software
- Appointment Reminders
- Automated Scheduling
- Calendar Sync
- Client Database
- Group Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Recurring Appointments
- Room Booking Management
Coaching Software
- Appointment Scheduling
- Billing & Invoicing
- Business Coaching
- Client Management
- Goal Setting / Tracking
- Life Coaching
- Mentor/Coach Matching
- Program Management
- Progress Tracking
- Sport Coaching
Dance Studio Software
- Attendance Tracking
- Billing & Invoicing
- Class Management
- Class Scheduling
- Client Management
- Costume Management
- Online Payments
- Online Registration
- Point of Sale (POS)
- Reporting
- Self Service Portal
- Staff Management
Fitness Software
- Attendance Tracking
- Billing & Invoicing
- Class & Schedule Management
- Contract Management
- Employee Management
- Event Management
- Inventory Management
- Marketing Management
- Membership Management
- Online Booking
- Payment Processing
- Self Check-in/Check-out
Massage Therapy Software
- Appointment Management
- Billing & Invoicing
- Client Management
- Email Marketing
- Employee Management
- Gift Card Management
- Multi-Location
- Point of Sale (POS)
- Practice Management
- SOAP Notes
Medical Spa Software
- Appointment Management
- Before & After Pictures
- Client Management
- Gift Card Management
- HIPAA Compliant
- Inventory Management
- Treatment Packages
Personal Trainer Software
- Attendance Tracking
- Certification Tracking
- Exercise Library
- Fitness Assessments
- Fitness Plan
- Nutrition Program
- Payment Processing
- eCommerce
Photography Studio Software
- Appointment Scheduling
- Billing & Invoicing
- Client Management
- Contract Management
- Event Management
- Marketing Management
- Order Management
- Project Management
- Proposal Management
Pilates Studio Software
- Attendance Tracking
- Capacity Management
- Class Scheduling
- Marketing Management
- Member Management
- Online Payments
- Point of Sale (POS)
- Staff Management
Salon Software
- Booth Rental Management
- Client Profiles
- Employee Management
- Inventory Management
- Loyalty Program
- Multi-Location
- Payroll Management
- Point of Sale (POS)
- Recurring Appointments
Scheduling Software
- Alerts/Notifications
- Appointment Scheduling
- Automated Scheduling
- Class Scheduling
- Employee Scheduling
- Facility Scheduling
- Group Scheduling
- Multi-Location
- Real-time Scheduling
- Resource Scheduling
- Room Booking Management
Spa Software
- Appointment Management
- Client Management
- Employee Scheduling
- Inventory Management
- Loyalty Program
- Payroll & Commissions
- Point of Sale (POS)
Tutoring Software
- Appointment Scheduling
- Attendance Tracking
- Automatic Grading
- Billing & Invoicing
- Client Management
- Electronic Assignments & Tests
- Employee Management
- Learning Plans
- Lesson Notes
- Online Classes
- Online Payments
- Parent / Student Portal
- Progress Reports
Yoga Studio Software
- Facility Scheduling
- Inventory Management
- Online Payments
- Staff Management
Acuity Scheduling Alternatives
More Acuity Scheduling alternatives
Acuity Scheduling Reviews
Showing 5 of 3,822 reviews
Rashidat O.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/10/2019
"Checks all my boxes"
Comments: I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.
Pros: I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations. I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking. There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it. Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!
Cons: I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.
- Reviewer Source
- Reviewed on 21/10/2019
Kristina K.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer SupportUnrated
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/08/2020
"Amazing organizational and scheduling tool"
Comments: I was having issues trying to find an online scheduling software that allowed me to play with it until I got used to it. After trying multiple and all of them missing simple and key features (such as more than one appointment type) I had a friend recommdn Acuity Scheduling and I was excited from the start! I am only waiting until I have more clients coming in to use the software and will be transferring over to paid plans immediately!
Pros: I love how easy it was to create everything I needed. Although I am only using the free version, for now, it has almost everything that I want in it and it has been amazing playing around with it. I am also able to use the software to test some of my appointments and it's so easy to edit every appointment type and intake form!
Cons: There is nothing I don't like about this. I have no experience with the paid plans or customer service yet, but from what I've heard from the person who recommended it, there is nothing to complain there either and the prices seem more than reasonable to me for what is advertised.
- Reviewer Source
- Reviewed on 20/08/2020
Mike S.
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Overall Rating2/5
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Ease of Use3/5
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Features & Functionality2/5
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Customer Support4/5
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Value for Money3/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 05/04/2020
"Unsuitable if certainty and speed are required"
Comments: The interface is not suitable for use in a fast-paced customer-facing environment, where certainty and speed are required. We are switching to an alternative appointment scheduling provider.
Pros: The ability to set different hours for certain appointment types via calendar service groups. This enables a high degree of customization of the calendar settings for each staff member and appointment type, which I have not seen in other SAAS appointment scheduling offerings. Merging duplicated clients is a breeze and simply requires the misspelled record to be corrected.
Cons: Calendar views are poorly formatted, difficult to navigate and inconsistent across platforms. Our default view is weekly, which frequently displays only 6 days and skips a week when navigating to the following week. Calendars do not consistently align in columns in the daily view, resulting in confusion when determining a therapist's availability. Booking errors are common, which projects unprofessionalism and results in a tedious in-store experience for the customer. The apps are bug-ridden with very poorly designed views that are unusable. The ipad app frequently displays no customers and requires the user to log out and back in to function. Little or no user acceptance testing has be done here
- Reviewer Source
- Reviewed on 05/04/2020
Kate W.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money4/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/06/2020
"WOW Acuity Scheduling increased My bookings By 80% in-the first week"
Pros:
I really love that myself and the client get an email to confirm the booking instantly, I love the color coding of my treatments in a glace, I know who has booked a massage and the length of time or if it's an energy healing or reflexology & my clients say its really easy to use.
Squarespace has been quite fast in getting back to me with any problems or queries and mostly provide a video on how to address any problems with step by step instructions which is super helpful by last website provider would take over a week to get back to me and want to charge me each time even when it was their mistake so Squarespace/ Scheduling service makes me extremely happy I feel they are supporting me in my business and understand the urgency of having a to fix any problems.
Great work Squarespace /Scheduling I appreciate the service you provide and am thrilled with my choice to use your platform and booking system.
Cons:
I have only been using this for 6 days so the things I would add or change may already be a possibility and I just haven't had the time to work it out as yet
Firstly, the block time off is a bit too slow I just want to click block and then the space of time on the day I wish to block and it's done, it's really slow to have to click block and manually fill it out in the side panel
other booking systems aloud the way I wish it to be and it was much more proficient.
on three occasions this week clients have been able to usefully book a time that was already booked by another client and I have had to call and apologize and try to reschedule the last client that booked which is quite embarrassing and the clients don't understand how it's possible. also, I haven't worked out how my clients can book or chose from my two clinic locations I wonder if that's possible?
- Reviewer Source
- Reviewed on 12/06/2020
Bryan B.
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Overall Rating5/5
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Ease of Use4/5
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Features & Functionality5/5
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Customer SupportUnrated
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/06/2020
"Great Calendaring App"
Comments: It is a top 3 contender and has a really good chance of becoming my goto scheduling app. I like it better than anything else I have tried so far.
Pros: Acuity has one of the best-looking interfaces that I know of. As I was researching scheduling apps it kept coming up in my research.
Cons: I couldn't figure out how to sync Acuity with multiple calendars. I have 2-3 Gmail accounts that I need to sync. It's possible that the free trial doesn't allow this.
- Reviewer Source
- Reviewed on 23/06/2020
