--- description: Get detailed information about Oneserve usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Oneserve Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Oneserve](/software/127157/oneserve) # Oneserve Canonical: https://www.capterra.co.il/software/127157/oneserve Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/127157/oneserve?page=2) > Connect your mobile workforce, office teams and customers together in a single system for optimum visibility of your operations. > > Verdict: Rated **4.1/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Oneserve? Our highly flexible software is suitable for organisations with 10 or more operatives. Typically we support organisations in Social Housing, Local Government, Utilities and Telecommunications ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 8 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Oneserve - **Location**: Exeter, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: £50.00 - **Pricing model**: (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom ## Features - Activity Dashboard - Alerts/Notifications - Asset Tracking Software - Audit Trail - Automated Scheduling - Billing & Invoicing - Budgeting/Forecasting - Compliance Management - Contact Database - Contract/License Management - Dispatch Management - Document Management Software - Electronic Signature - GPS - Inventory Control Software - Inventory Management Software - Job Management - Maintenance Scheduling - Mobile Access - Multi-Location - Online Time Clock - Payment Collection in the Field - Performance Management - Preventive Maintenance Software - Quotes/Estimates - Reporting & Statistics - Reporting/Analytics - Routing - Scheduling Software - Service History - Technician Management - Third-Party Integrations - Warranty Tracking - Work Order Management ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.co.il/directory/10009/field-service-management/software) - [Maintenance Management Software](https://www.capterra.co.il/directory/30058/maintenance-management/software) - [Building Maintenance Software](https://www.capterra.co.il/directory/30102/building-maintenance/software) - [Equipment Maintenance Software](https://www.capterra.co.il/directory/30103/equipment-maintenance/software) - [Workforce Management Software](https://www.capterra.co.il/directory/30210/workforce-management/software) ## Alternatives 1. [Jobber](https://www.capterra.co.il/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.capterra.co.il/software/153475/fieldpulse) — 4.6/5 (411 reviews) 3. [Connecteam](https://www.capterra.co.il/software/153140/connecteam) — 4.6/5 (5058 reviews) 4. [BuildOps](https://www.capterra.co.il/software/194155/buildops) — 4.5/5 (151 reviews) 5. [Fracttal One](https://www.capterra.co.il/software/159911/fracttal) — 4.6/5 (1773 reviews) ## Reviews ### "Onserve a journey to hell" — 1.0/5 > **Paul** | *31 May 2024* | Construction Software | Recommendation rating: 0.0/10 > > **Pros**: Apparently the system can use nhf sor codes , it can but its a mess to add codes and the maintenance once imported is massive requiring extra staff to try and manage , OS are next to usless for any help over the phone or by email. > > **Cons**: It was over sold, it under delivers ,its week as a property maintenance program week in comparison to other offerings, hugly complicated to the extend OS staff don't know how to use or implement parts of it. Its clear it build for housing associations or larger non profit companies that have an endless budget to get more staff to manage this mess of a program. > > Started well with a one to one weekly implementation meeting, but it soon became apparent the software could not do basic thing like send a purchase order \! The framwork provided by OS to start building the system to our requirements was heavily biased toward housing associations needs not to the subcontractor middleman needs that we have . To sum up OS id say its ok if you have a very small work force or you dont mind your engineers efficiency going down dramatically or you what to employ lots more back office staff to manage OS then it great,otherwise if you want better performance from both office and engineers and subbies while reducing the need for more staff look elsewhere. ----- ### "The excellent management system in the world." — 5.0/5 > **Frank** | *14 July 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The exceptional future proofs the solution within the organization. Very simple for every user to use and customize. > > **Cons**: We couldn't have access to the client portal after our team bought the software. > > It is exceptional and it comes with a lot of features which are easy to use and customize. ----- ### "Very professional management system." — 5.0/5 > **Verified Reviewer** | *5 March 2018* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Onserve was one of the best investments PPVS made. Our turnaround in quotations has increased significantly and modernised the companies management structure. > > **Cons**: The only thing I would flag is when buying the software we initially was told we would have access to a client portal, however when we come to implement this early part of this year we have been quoted a charge for this so we are making do for now but something we definitely want to invest into. ----- ### "VG\! Does what it says on the tin." — 5.0/5 > **Adrian** | *15 March 2018* | Construction Software | Recommendation rating: 9.0/10 > > **Pros**: Ease of use and easy to implement. We were using it within 1 day. I like the expandability which future proofs the solution within the organisation. > > **Cons**: Nothing really I suppose. If I was pushed the only gripe would be the cost of the interface to Xero, our finance solution. ----- ### "Good operational product which is easy for all to use" — 4.0/5 > **Alex** | *21 August 2015* > > Oneserve is an easy product to learn and use which means staff at all levels are able to learn the basics very quickly. It is versatile and can be adapted to the individual business needs, and at different levels in the business. It is a very good operational tool. The Standard reporting suite is lacking but information can be obtained through exports from searches or add on reporting package but this comes at additional cost. The helpdesk are very good and queries answered quickly, however, change requests can sometimes take a while to be implemented. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.il/software/127157/oneserve?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/127157/oneserve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data