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What Is Eptura Asset?

Eptura Asset is a powerful, intuitive asset management solution to streamline equipment, optimize maintenance workflows, and gain intelligent, data-driven visibility.

Who Uses Eptura Asset?

Our solutions are fully customizable, and support any type of asset (equipment, machinery, facilities, fleet, etc.). Products are available for all business sizes and configurations.

Eptura Asset Software - Eptura Asset - Asset management dashboard
Eptura Asset Software - Eptura Asset - Floorplans
Eptura Asset Software - Eptura Asset - PM management
Eptura Asset Software - Eptura Asset - Work order requests
Eptura Asset Software - Eptura Asset - Vendor management

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Reviews of Eptura Asset

Average score

Overall
4.0
Ease of Use
3.7
Customer Service
3.8
Features
3.7
Value for Money
3.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mark
Manager in US
Environmental Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best management software on the market

5.0 last year

Comments: Plenty of room to grow into the program. All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value.

Pros:

All the modules integrate seamlessly with each other. Cloud based Mobility. Customer service. From small user to large, something for all. Good value.

Cons:

Work orders are somewhat complicated for techs to complete.

Kory
Highway Maintenance Director in US
Government Administration, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Manager Plus Review

4.0 2 years ago

Comments: Overall the program works pretty good and fits our organization well. We could use improved reporting options from MP, not just creating our own in BI. We have had poor customer support from day one, other than a few months with one good customer support representative.

Pros:

Easy to use, organized, options to customize views (column chooser). Linking together purchases, work, and assets to get true values to an asset. This program fits our operations, we don't have to change our operations to fit the program.

Cons:

Operates slowly on the MP end, we have tested our internet speeds and are not having issues. The implementation phase was a disaster, our representative ghosted us over and over, took 7 months. Sometimes new POs and WOs were not showing up for almost 12 hours. The new chat help is terrible, you use MP terms and the response is "I didn't get that try again". You used to get a real person to help. You can do anything with BI if you are a programmer. We had Manager Plus Pro (CD Version) and that had much better reporting options that were built into the program. You don't have access to any advanced settings and must go through a customer support rep to talk you through or do for you.

Matthew
Mechanic in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

look for another program!

1.0 last year

Comments: It's been pretty terrible, we've been over promised and under delivered. We have a long list of things they were supposed to do during our implementation of the software, We even got a "special assistant" to help complete our list, things are still left unanswered and completed. we just quit trying to deal with them and use the system the way they set it up.

Pros:

Nothing; nothing at all!!

Cons:

all the constant bugs and no help from customer support. They will contact you with no solution, they tell you they will talk with an engineer and you'll never hear from them again.

David
Data Coordinator in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Lacks some critical things

4.0 2 months ago

Comments: Overall, we are pleased with the product. It beats our old method. There are a few issues, as described above. It's relatively simple to administer the system.

Pros:

I like the organization of the data. It does a decent job of tracking work orders, inspections, and inventory.

Cons:

The most recent version of the app seems to be a beta-plus. In addition, the BI portion is terrible. The interface is clunky. And I don't think the proper solution is: contact us and we can make one for you--for a price. Logging of hours for vehicle maintenance does not always work properly. I can have 15 forklifts where hour logs add properly, and then have one forklift where it doesn't. It can be quite aggravating.

Eptura Response

2 months ago

Hi David, thank you for sharing your feedback. We're glad to hear that you find the organization of the data useful for tracking work orders, inspections, and inventory. We appreciate your comments on the areas highlighted for improvement, and I've passed them onto the team so we can work on addressing these concerns to improve the experience for you and all our customers! Thanks again, The Eptura team

brandon
SHOP ADMIN in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

highly recommend but some things do need a little attention

5.0 last year

Comments: i give the employees a 5 star review, very professional, even when I wasn't having fun at a few points.

Pros:

product is very easy to use, however took longer to install than thought. frustrated at times.

Cons:

how long it took to get everything right and ready to go