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Maintenance Connection
What Is Maintenance Connection?
Accruent's Maintenance Connection is a market-leader CMMS / EAM multi-site solution that helps maintenance teams transition from reactive to preventive asset maintenance, extend asset life and maximize the ROI due to a robust & easy-to-use platform with a simple & quick implementation & excellent service satisfaction. This is built to be scalable for any organization, offering extensive flexibility and configurability that ensure deep functionality across major industries.
Who Uses Maintenance Connection?
Agriculture, Automotive/Aerospace, Chemical Processing, Construction, Discrete Manufacturing, Education, Energy, Food & Beverage, Government, Healthcare, Pharmaceutical/Biotech, Process Manufacturing
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Reviews of Maintenance Connection
Maintenance Connection Review
Comments: The software is extremely user-friendly and functionality. It is capable of handling much more than asset management, preventative maintenance, protocols, and task tracking. It even has a process of evaluation for collective requests and budget control.
Pros:
Maintenance: calendar-based maintenance planning to facilitate preventive/predictive maintenance. Since automated alerts are sent, periodic maintenance is required, essential maintenance is hardly ever forgotten.
Cons:
Provides only a few tools for creating ad-hoc or tailored reports.
CMMS Software You Can Use
Comments: We have been able to implement MTBF tracking and starting to analyze the data we've been collecting to help put the top issues to rest. Their customer service team is top-notch, they are there to answer any questions or issues you might have. Kudos to them and all of their quick responses!!
Pros:
The simplicity of initial setup and the ease of daily use is one of the best things about Maintenance Connection. The software is very intuitive and is designed with the end-user in mind. Their community area (MC User Connect) is a great part of the package - there's a Product Suggestion area, on-demand learning videos, and a library that holds a great amount of instruction if needed.
Cons:
If you are using Maintenance Connection to connect multiple locations or facilities under one system, there are some areas of the software that need to be location specific, such as Failures - all 8 of my facilities do not share the same failure codes - we each have different equipment and machinery.
Accruent Response
6 years ago
Thank you so much for the great review, Joanna! We're so glad you're a Maintenance Connection customer. Thank you!
Maintenance Connection Review and Feedback
Comments: Overall, the product is great. I would like to see options to schedule more then a week out.
Pros:
Ease of use for building PMs and work order creation. Mobil use is a great option
Cons:
Labor management and multiple modules to create a PM.
limited usefulness with Ipads
Comments: Our technicians use Ipads to access the program, and they are very limited in what they can see and do. When work orders are in a complete status, they are not easily accessible form the ipads, which limits the information the next shift has to see what has been done. The work orders only have a very small text line so it is awkward to type in and to see detailed notes or reports from the Ipads. Since the techs cannot access the information, the reports tend to be very brief and lack details that could help other techs if the same problem comes up again. The company wants to save money on the number of computer logins, so techs do not have regular access to see the work orders on a computer, and the program works differently between the Ipad and computer so they cannot use the computer efficiently when they do manage to get access through one. I have tech level access, but still receive automated reports which can be helpful to see what is going on; I do not see what flexibility there is with creating new reports or using the program to track specific techs or shifts.
Pros:
It is helpful in tracking work that needs to be done. It makes assigning projects to specific technicians easy, and tracking how long it takes to complete projects.
Cons:
Tablet program is awkward and very limited use when used on its own.
My Overall Maintenance Connection Review
Comments: We use the maintenance connection software daily and have become more friendly with it as time goes on
Pros:
Multiple functions available including assets, preventative maintenance and work order modules plus users and groups
Cons:
the reporting features are not as easy as other programs
