18 years helping Israeli businesses
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What Is Fishbowl?

Fishbowl’s complete manufacturing, inventory management and distribution solution helps your company make smarter business decisions. Our easy-to-use software streamlines the manufacturing process, automates paperwork and reduces costs. Fishbowl offers an innovative way to lower your inventory costs, increase yields, improve productivity and reduce shipping errors.

Who Uses Fishbowl?

Fishbowl is a manufacturing and warehouse management software that seamlessly integrates with QuickBooks and offers secure & cost-effective inventory management to manufacturers and so much more.

Fishbowl Software - Manage inventory across multiple platforms with Fishbowl
Fishbowl Software - Create and manage sales orders with Fishbowl
Fishbowl Software - Manage and track inventory in Fishbowl
Fishbowl Software - Buy, sell, transfer and control your inventory with Fishbowl

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Reviews of Fishbowl

Average score

Overall
4.2
Ease of Use
4.1
Customer Service
4.2
Features
4.1
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Purnima
Purnima
Educator in India
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Helps finding the job profile network

3.0 2 years ago

Comments: I enjoyed connecting with some peers from my background in education who happened to share with me some other platforms like Linkedin but here, it was less formal and more productive to discuss. I would recommend using it at least once to check the status of your work network.

Pros:

There is minimum self-promotion. People drive the conversations about jobs, experience, and new opportunities. You might bump into a peer in your company or in the same company but in a different country. It is interesting to find new people as well.

Cons:

Some fields like IT, tech, blockchain, AI, etc are very popular but information and conversations about professions like mine - ie education are less and hence I could not use it for more than a few months.

Aaron
Packaging, Inventory and Shipping MGMT in US
Consumer Goods, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Fishbowl for Fish Razr

5.0 2 weeks ago New

Comments: We are very satisfied with the company and eager to explore new possibilities with them as we continue our relationship down the road.

Pros:

Pros: the ability to sync multiple points of sale into one single service. It allows you to create inventory items that track quantities of multiple components. Their team is very knowledgeable and helpful.

Cons:

Cons: none, which makes it difficult to reach the 40 character minimum!

Fishbowl Response

2 weeks ago

You are awesome! Thank you for sharing your glowing review of Fishbowl. We are excited to explore new possibilities with you, too, down the road. You are the best, and we'll keep aiming to meet and exceed your needs.

Erik
IT Support in US
Biotechnology, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review of Software

3.0 4 weeks ago New

Comments: When not battling updates works as we need it to be.

Pros:

Gets the job done and the compacity we use it for.

Cons:

Updates and Communication from the Fishbowl about updates

Fishbowl Response

3 weeks ago

Thank you for sharing your thoughtful words. We strive to extensively test our updates before launching them to make sure they work as expected, and we apologize if they're not communicated well enough beforehand. If you'd like, you can check out our road map and release notes on our documentation site to see what's on the horizon and what changes have recently been added, respectively. You are great, and we appreciate your feedback. Road map: https://help.fishbowlinventory.com/advanced/s/article/Road-Map Release notes: https://help.fishbowlinventory.com/advanced/s/article/Release-Notes

Jennifer
CEO Owner in US
Airlines/Aviation, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great inventory software for small business

4.0 3 months ago

Comments: Satisfied with regular support, problem solving assistance, report writing assistance

Pros:

The ability to track by Serial numbers and shelf life

Cons:

Everything has to have custom reports to get what you need

Carlos
Logistic and Warehouse Manager in US
Renewables & Environment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

The real IMS

5.0 2 weeks ago New

Comments: It was a great experience since our IT tech was very knowledgeable. He always had the right answer to all our questions.

Pros:

I liked the data migration from an existing IMS to the new IMS.

Cons:

We weren't successful in integrating Airtable and Fishbowl.

Fishbowl Response

2 weeks ago

Thank you for your high praise! We're grateful to be at your service for all your inventory management needs.

John
Owner in US
Consumer Electronics, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Not the same company since being sold

1.0 2 months ago New

Comments: Not good. Definitely not a reputable company that stands by their product. This is a sales company that based entirely on sales. Once you sign you need a lawyer to get out of it even if they breach contract. Too many alternatives out there to waste your time with them IMO as a small business owner.

Pros:

Ability to track vendors and other backend data.

Cons:

Communication from the company itself. Continual non responses to concerns from everyone from sales people to managers. Quite surprising.

Paul
President Owner in US
Construction Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Fishbowl inventory pros and cons

5.0 3 weeks ago New

Comments: Happy with Fishbowl because it is, reliable, not buggy, and provide many functions and reports.

Pros:

I like the way you can have multi layers of Bill of materials, I like the way you can choose to value your inventory between, Average, fifo, and Lifo. The support team is respectful and responsive.

Cons:

The link between fishbowl and QB seems to have on going breakdowns. I wish there was a way to mass update the bill of material part costs from the bill of materials report. I wish there was a report to total the bill of material wieght.

Fishbowl Response

3 weeks ago

Those are really good ideas for the updating bill of material costs and adding up weights! Thank you. I'll send those to our developers to see if those could be added in a future update of our software. You are great! You might just be able to create a custom report to total the bill of material weight through Fishbowl AI Insights. I recommend contacting your account executive to help you with that. Thank you for your wonderful review.

Robert
CFO in US
Construction Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Chief Financial Officer

5.0 4 weeks ago New

Pros:

Provide a full range of purchasing and inventory management tools for a reasonable price.

Cons:

Support is fully remote and can be challenging for them to deeply understand our business.

Fishbowl Response

3 weeks ago

Thank you! We're so pleased that we're able to meet your needs for a reasonable price, especially compared to an ERP. We'll continue to work hard to meet your specific support needs. Our staff is always striving to shorten wait times and improve their expertise in helping customers in a variety of industries such as yours.

Catie
Admin in US
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fishbowl inventory

5.0 2 months ago New

Comments: overall experience is okay. it could improve

Pros:

sending emails with sales orders and purchase orders

Cons:

i would say inventory tracking is not that great.

Fishbowl Response

2 months ago

Thank you for sharing your experience with Fishbowl. We're glad to hear your overall experience has been positive and that you've been making use of the email feature to send sales orders and purchase orders. We're always happy to make improvements to our inventory management software. And we hope that the changes that are coming will help you with inventory tracking and anything else you need. Thank you again, and have a great day.

Diana
CRM and Sales Operations Manager in US
Consumer Goods, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best Inventory System for Small Business

4.0 last month New

Comments: Software can be improved but I love the customer service and support.

Pros:

It serves the majority of our needs well for the size of our company.

Cons:

Not user friendly for an Apple user. Some drop down menu gets hidden and Apple user is not able to select the options. We also can't manage inventory in our sales channels from Fishbowl which is a very big thing. Also the customer information management is lacking. Need to have company and also contact details separately and this needs to sync properly with Quickbooks.

Fishbowl Response

last month

Thank you for your kind words and thoughtful critiques. We're definitely aiming to make it easier for Apple users to use Fishbowl to the fullest. We've introduced the Fishbowl Commerce plugin to hopefully help with managing inventory in your online sales channels from Fishbowl. Perhaps you could talk to your account manager about that. We're grateful that you've been able to reach out to our Support team for help with your challenges. They're always happy to answer questions and assist you with making the best use of our inventory system. You are great!

Jamie
Sales in US
Utilities, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Ease of Usage

5.0 4 months ago

Comments: Excellent! Customer service is very responsive, and the overall program is solid!

Pros:

Ease of usage and ability to be flexible with our operations. We run custom electrical panels and this allows us to use the Bill of Materials module as a base, and add/delete parts in the Manufacturing module for the customs.

Cons:

Some reports are not readily available and have to find work-arounds. Like annual part usage to date. I can't seem to find or modify a report that will tell me how many of a certain part I have used that is filtered by dates.

Verified Reviewer
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Fishbowl is a powerful tool for any business.

5.0 8 months ago

Comments: Overall, my experience with Fishbowl has been very positive and I'm looking forward to utilizing all of its potential!

Pros:

We love the scalability and how the modules are integrated with one another increasing productivity and enhanced reporting functionality.

Cons:

I don't like that it does not differentiate a reship purchase order with a drop ship purchase order from an item costing perspective. In other words, if I place an order for material from my supplier, and have them ship it to my customer directly, the cost impacts my AVERAGE cost of the inventory in my warehouse even though it has not been physically received in and mixed in with previously purchased inventory.

Justin
President in US
Building Materials, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Terrible Decision - Worst Customer Service - Try Anyone else!

1.0 11 months ago

Comments: Not only did Fishbowl fail to provide adequate communication during the entire process, but they also refused to give me a refund. It's outrageous that they charge such exorbitant fees for subpar service. I highly recommend avoiding this company at all costs and switching to Netsuite instead. If anyone is considering switching to Netsuite, please reach out to me. I will do everything in my power to help others avoid the mistake I made by signing up with Fishbowl. Shame on this company for their unethical practices and shame on [sensitive content hidden] for being a liar and thief. Stay away from him at all costs if you want any chance of success with Fishbowl.

Pros:

The only pro is that its an ERP system that can integrate with your existing QuickBooks, but its not worth it. So please go to someone else.

Cons:

I had the unfortunate experience of working with [sensitive content hidden] as my account manager from Fishbowl. From day one, he boasted about being the best in the industry, but I can confidently say that I've never encountered a worse representation of a company. During our implementation process, it would take [sensitive content hidden] 48-72 hours to respond to my inquiries. This delay not only hindered our progress but also showed his lack of dedication and professionalism. He lied about his capabilities from the start, painting himself as a competent account manager when in reality, he's no better than a shady used car salesman. Despite expressing my concerns about the importance of timely communication for my business, [sensitive content hidden] continued to ignore me. It was clear that he had no regard for my needs and only cared about making a quick sale. As a result, I decided not to continue with Fishbowl and switched to a more professional ERP service like Netsuite.

R. Craig
IT Manager in US
Construction Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A Very Good Manufacturing Inventory and Order Management System!

5.0 11 months ago

Comments: The service has been very good! Overall it is a very good great option for manufacturers as well as distributors!

Pros:

It handles sales order entry well throughout the manufacturing and shipping process. It also handles the purchasing of parts from different vendors extremely well. The Bill of Materials handles multiple levels of assemblies within assemblies very well.

Cons:

It has a lot of good pricing rules for all kinds of occasions. But it lacks last cost pricing for manufactured products.

Godofredo
Supply Chain Officer in Canada
Semiconductors, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Inventory built from the ground up.

5.0 4 months ago

Comments: I’m truly enjoying my experience so far! I’ve managed to build my inventory from the ground up, and the transition has been remarkably smooth. One standout feature is the flexibility in generating reports; I can create various types, from detailed inventory tracking to comprehensive transaction reports and item monitoring. There’s an extensive range of functionalities to explore, and I’m excited to dive deeper into all the possibilities. Additionally, the tech support has been a tremendous asset. They’ve provided invaluable assistance every step of the way, especially since I started with no prior knowledge. Their responsiveness and guidance have made this journey much easier and more enjoyable

Pros:

Easy to use, generates numerous reports, and simple to navigate.

Cons:

Report cannot be generated for each vendor.

Casey
CIO in US
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Company

4.0 3 months ago

Comments: Great use for us. Sometimes issues come up that can be easily resolved.

Pros:

Great for a small manufacturing company.

Cons:

Not as robust for a large manufacture less options

Joe
Lead Engineer in US
Machinery, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

With the amount of time I've spent trying to get it to work, I might actually have been able to program better.

3.0 6 months ago

Comments: My experience has been pretty garbage, overall, to be completely honest. As a system, it works okay. Many, many aspects, such as the import/export function, are some of the worst examples of programming/knowledge I have seen in decades.

Pros:

It does 85% of what it should. Its functions are organized very well, looking past its archaic functions.

Cons:

Bugs, bugs, bugs. But most of all - Never getting resolution to deep technical issues. Surface-level issues of data entry are clearly support's bread and butter, but anything beyond that is guided out to a pasture to die of old age instead of being addressed.

Tessa
President in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Positive experience

4.0 4 months ago

Comments: Positive and we are happy with the connection between quickbooks and fishbowl. Allowed us to integrate a better warehouse management while keeping our accounting with quickbooks.

Pros:

Inventory management and ease of usez it also integrates with Quickbooks accounting.

Cons:

Reporting, hard to find the reports you want

Shannon
E-Commerce Marketing Manager in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great but do all training before setting up

4.0 10 months ago

Comments: Fishbowl works like it should and is expected to but make sure everyone who will be using it understands how it works and how things should to be set before you enter any of your information in it.

Pros:

Fishbowl works like it should and is expected to but make sure everyone who will be using it understands how it works and how things should to be set

Cons:

Can't fix mistakes made once something is fulfilled Not all feature will work for company The reporting could be better

Adonis
Manager IT in Dominican Republic
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Airlink Distribution DR by Adonis Diaz

5.0 2 months ago

Comments: It seems to me a well developed application in which you can do multiple processes. It is very easy to integrate with other applications which makes it very user friendly.

Pros:

I like its multiple functions. It is also designed to be easily integrated with multiple platforms.

Cons:

Upgrades. They are very frequent which makes the work difficult.

Fishbowl Response

2 months ago

I appreciate your review of Fishbowl. It's our goal to ensure you have access to all the features you need to run your business efficiently. I apologize for the inconvenience of our monthly updates. That's the best way we've been able to deliver fixes and new features to our customers. Perhaps we will be able to make that process smoother in the future like it is for Fishbowl Drive users. Their upgrades and updates occur automatically in the cloud without having to restart the server or download anything. Fishbowl Drive isn't quite the same as Fishbowl Advanced, but we're working to get it up to that high standard one day. Thank you again for sharing your wise words.

Nicholas
Preparer Order Analyst in US
Warehousing, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Fishbowl is very convenient, effective, and efficient!

5.0 6 months ago

Comments: I’ve used it while scanning in inventory, shipping invoices, and tracking shipments to other warehouses.

Pros:

The ease of being able to track inventory via cloud, and also, being able to track through other shippers, like DHL, UPS, FEDEX, and other warehouses.

Cons:

Honestly, I’ve had issues while using fishbowl, with lagging, and/or, the app being really slow. Other than that, I like the program more than I dislike the program.

Clever
Owner in US
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Over price and careless account manager

1.0 9 months ago

Comments: I will not use your company again in future.

Pros:

System service people very good!! Account manager SUCKS!!! When I told him your price increased 48% I wanna know what makes so much different of your service for this big rip-off. He said I confirm the price and signed the contract not like I didn't know!! I answered : if I did notice price different between $3000 to $4500 after 3 years I will be a very pissed off customer. You can't treat your customer like shit just because we didn't notice! He said : the contract signed......

Cons:

Price increased like crazy!!! 48%. I am with Fish bowl more than 10 years, after this rip-off price increased I will not be their customer every again.

Ariel
Project Manager in US
Industrial Automation, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to understand and helpful support team

4.0 3 months ago

Comments: It has been easy to learn and I don't have many complaints about it!

Pros:

The support team is very knowledgeable and responsive!

Cons:

I would love to customize reports on my own, make changes to the layouts, etc.

Fishbowl Response

2 months ago

You rock! Thank you for your thoughtful review of Fishbowl. I'm excited to introduce you to our new Fishbowl AI Insights features, which enable you to customize existing reports in just the ways you mentioned and generate entirely new custom reports in minutes without having to go through the Custom Reports team. Please contact your Fishbowl account manager to learn more about Fishbowl AI Insights and get started with it. And check out this link for more information: https://www.fishbowlinventory.com/fishbowl-ai-insights Fishbowl is only getting better, and a lot of that improvement is in response to wonderful customers like you sharing your thoughts on new features you'd like to see in our software. Have a great day!

Allen
Owner in US
Warehousing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My use of FishBowl Online

3.0 7 months ago

Comments: My trainer, [sensitive content hidden], is excellent. However, his hands are often tied by limitations in the software's functionality and configurability. Many features can not be configured to my business' needs. Also, the integration with LilyPad is completely broken.

Pros:

The user interface of FishBowl online is reasonably intuitive.

Cons:

Our warehouse business is not a typical fulfillment type setup. We're a receiving, storage, and delivery warehouse of furniture for interior designers. There are many ways in which the FishBowl functionality is not geared toward my business and not flexible enough to configure to my needs. Also, the LilyPad integration with FishBowl Online is completely broken and I've spent hours having to help both companies with the development fixes.

Sarah
Owner in US
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Service

5.0 3 months ago

Comments: Amazing. Anytime I don't know something or there is an issue support is very knowledgeable.

Pros:

Love their customer service! It's nice knowing if we ever have an issue they are on hand to help deal with it and get us back up and running as quickly as possible.

Cons:

Nothing! The program is great and so it their customer support