What Is Nimble?

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager.

Who Uses Nimble?

Business Services Media & Internet Retail Software Manufacturing Finance

Where can Nimble be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Nimble
  • Located in Santa Monica, US
  • Founded in 2009
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 5 others

Languages

English

About the vendor

  • Nimble
  • Located in Santa Monica, US
  • Founded in 2009
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 5 others

Languages

English

Nimble videos and images

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Features of Nimble

  • Calendar/Reminder System
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customer Engagement Software
  • Customer Social Profiles
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Email Management Software
  • Email Marketing Software
  • For Financial Institutions
  • For Mac Devices
  • For Startups
  • Interaction Tracking
  • Lead Capture Software
  • Lead Management Software
  • Lead Qualification
  • Lead Segmentation
  • Marketing Automation Software
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Predictive Analytics Software
  • Reminders
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Task Management Software
  • Template Management
  • Third Party Integrations

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Integrated business management solution that automates financial, customer relationship and supply chain processes.
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Put the customer experience at the center of your loyalty program.

Reviews of Nimble

Average score

Overall
4.4 (1,772)
Ease of Use
4.3 (1,772)
Customer Service
4.3 (1,772)
Features
4.2 (1,772)
Value for Money
4.3 (1,772)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Oscar M.
Oscar M.
Account Executive in Brazil
Verified LinkedIn User
Information Technology & Services, 201-500 Employees
Used the Software for: 1-5 months
Reviewer Source

If you need to be more organized, you need to use this solution.

5.0 4 weeks ago New

Pros:

The way Nimble manage the leads it's great, easy to use, also the team work it's a great feature.

Cons:

Maybe keep the software less clutter, sometimes I fell it's a lot of information on the same page. Keep a clean interface.

Nurul saidah M.
Nurul saidah M.
Personal Banker in Malaysia
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Marketing tools with Nimble

5.0 last month New

Pros:

It's nice to see a customer relationship management system that isn't driven entirely by salespeople, and efforts in Account Marketing and sales may be tracked very well inside the system. The pricing is straightforward, with only one direct plan to choose from. Nimble ensures that my customers, my most valuable assets, are well taken care of—a speedy and dependable solution with excellent assistance for customers.

Cons:

It has a few minor glitches. Many times, the thumbnail images of the contacts displayed the incorrect photo. There were certain aspects of sending emails that did not operate as intended. The surveillance of social activity was severely restricted to only a few sites, and the offered functionality was quite restricted.

Evan D.
CEO in US
Computer Software
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Mixed results. Flawed, but still the best match for us.

3.0 7 years ago

Pros:

We researched ~10 CRM solutions for our small software contracting company (9 people), to help keep track of leads and communications. We have some frustrations with Nimble, but at least as of the last round of reviews it was the best match for our business. Things we like: * Price point is reasonable * Automatic integration with gmail - communications over email with a contact show up with no extra work from us * Automatic integration with social media * Shared information with several people on our team * Reminders to stay in touch with people can be easily created at the same time the contact is created

Cons:

I have a number of frustrations with ranging from small to moderate. They are: 1) Can only integrate one social media account of each type. Fixing this has been "coming soon" for about eight months. Right now it means I need to decide between my business Twitter account (the official face of the company), and my individual Twitter account (which has 20 times as much traffic). I interact with business contacts via both and can only track one. 2) The Deals tracking tool has several deficiences: 2.1) The Deals view is wider than the page, which requires annoying scrolling with an embedded horizontal scrollbar, and you can't see it all at once. (Deals columns: 1570 pixels. Page width: fixed 1200 pixels, even if your browser is 2000 pixels wide.) 2.2) The "stages" of a deal have an arbitrary maximum limit of 99 days in stage. In my industry, initial contacts often turn into paying work 8-12 months later after companies complete fundraising. Nimble can't handle this. 2.3) There's no way to hide or "put on ice" a deal that is suspended temporarily. You can only close the deal as "won" or "lost". See above, I frequently have leads disappear for a year and then come back to hire us. Unless I want to lose the work I've entered, my only option is to keep all possible leads visible in case they come back eventually. 3) Nimble has its own separate contacts database from my Gmail contacts and no tool built in to synchronize them automatically. I have to use a 3rd-party tool to sync them, and it's fiddly to keep working right. Right now, I think it hasn't worked in a couple of months. 4) The Chrome plug-in to help you enter contact info from Gmail or from a web page is inconsistent. Frequently I select or hover contact name or info, but the plug-in doesn't detect it and I end up having to enter the contact manually anyway.

Thomas R.
CEO in Germany
Internet, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Inexpensive and extensive with small quirks

4.0 3 months ago

Comments: Nimble has many benefits for sole proprietors and small businesses.
As long as you don't mind the little things, Nimble is an affordable alternative to other CRM systems.
However, I see an internationalization as difficult, because just such little things like the date format or the week start on Monday are a prerequisite for an international orientation.

Pros:

Perfect Chrome integration Social media connection Multiple email accounts Multiple email senders All integrated Google calendars available Cheap All basic CRM functions

Cons:

English only Date format not changeable (e.g. dd.mm.yyyy) Week start not changeable (always Sunday) Complicated setup Not always logically structured Partially outdated views that do not fit into the overall picture (e.g. calendar)

Kapil S.
Manager in Canada
Automotive, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Highly Analytical, Easy to use & Realistic Software Tool

5.0 last month New

Comments: Great Experience

Pros:

UI/UX and Functionalities of are quite feasible, easy to handle, and seamless for any type of business.

Cons:

Complexities in the Integration of software with other platforms is a little challenging