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What Is TeamViewer Remote?

TeamViewer connects any PC, Server, Device on any platform globally in a few seconds. Available in over 30 languages, TeamViewer is a leading remote desktop tool with over 30,000 new downloads every hour. Currently, there are over 2.0 billion live TeamViewer IDs that access the world's largest and fastest remote connection network.We're serious about security, and we put our customers and their clients first when it comes to protecting them with the latest in technology.

Who Uses TeamViewer Remote?

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

TeamViewer Remote Software - Connect to devices and provide remote support effortlessly.
TeamViewer Remote Software - All your devices, just a few clicks away.
TeamViewer Remote Software - Monitor and manage your devices proactively.
TeamViewer Remote Software - Gain visibility into your IT by tracking your assets.

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Reviews of TeamViewer Remote

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.3
Features
4.6
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Neelam Rawat
Neelam Rawat
Global People Onboarding specialist in US
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Reliable Remote access with room for improvement

5.0 last month New

Comments: My overall experience with TeamViewer Remote has been positive, with its user-friendly interface and reliable performance making remote access and collaboration smooth, despite occasional connectivity issues.

Pros:

The seamless and intuitive remote access made collaborating across distances effortless.

Cons:

The occasional connection drops can be frustrating during critical remote sessions

TeamViewer Response

4 weeks ago

Hello Neelam, Thank you so much for your review. We are delighted to hear that you found our interface user-friendly, and the connection seamless and intuitive, which enhanced collaboration with customers and peers, resulting in a positive overall experience. We regret to hear that the connection sometimes fails. In such instances, we suggest restarting the software or, if possible, even the Wi-Fi to re-establish a more stable connection. We wish you a nice day. Valeria/TeamViewer

Johan
Application Specialist in Sweden
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for customer support!

5.0 2 months ago New

Comments: We are using this all the time for support to our customers.
Installed on around 500 clients and using it daily.
Never any problems.

Pros:

It works on every platform. It's fast. Filetransfer works good.

Cons:

Could be easier to share the connections in a team. The connections should be for the whole company or for groups by default, not needed to share from one user to all otehr users.

TeamViewer Response

3 weeks ago

Hello Johan, Thank you for reviewing TeamViewer and sharing with us a wonderful remote support experience! We feel delightful that you enjoy the TeamViewer's cross-platform flexibility, performance and reliability on a daily basis. Wish you a continued excellent journey with TeamViewer and Happy Connections! Best, Ying/TeamViewer

TRACY
ACCOUNTANT in US
Broadcast Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

O.K. Software

3.0 last month New

Comments: It definitely has good qualities, but the fact that it kept losing it's connection was very frustrating....I have never had this problem with any other remote access software.

Pros:

It was easy to remote in, but constantly crashed.

Cons:

It crashed way to much and I had to keep relogging in.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Solve everything in easy way.

4.0 3 months ago

Pros:

This system is really easy to use and i have a really friendly interface & Installation and setup also simple and quick . Anyone can easily get and work on this . Mostly I'm really impressive about the system security because it use Two-Factor Authentication and specifically with encryption. This can be Use in any platform and performance is also really good and its high speed connection. In here we can fully control the device and at same time we can transfer the files easy. This is good for both business and personal use and its free for personal use with some operating systems and also its with reliable purchase plans.

Cons:

Mostly its high cost for the business plans such as beginner business. Main issue is hackers can easily attack the user system with this . Teamviewer is really depending on the internet, some times it will be a issue with the low internet access peoples, it need higher performance and it will slowdown the low end Computers.

TeamViewer Response

3 months ago

Hello TeamViewer user, Thank you for sharing the excellent review about TeamViewer! We are thrilled that you like the interface and installation of TeamViewer! Additionally, we would like to highlight our commitment to the security and privacy of remote connections. Please ensure that TeamViewer is on the latest version on both sides of the connection. If you would like to share more feedback about the TeamViewer interface and experience, please visit the TeamViewer Community - https://community.teamviewer.com/! Hope to see you in the Community soon! Best, Ying/TeamViewer

Karim
Sales and marketing manager in Morocco
Computer & Network Security, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best way to provide assistance to friends and family

5.0 2 months ago New

Comments: TeamViewer is very helpful and save a lot of time when the person we try to help have no skills or are a beginner

Pros:

With TeamViewer we can assist our friends and family to solve technical problems without having to guide them with instructions

Cons:

There is no serious negatives points, sometimes there is some lags and deconnection but it's related to unstable connection

TeamViewer Response

3 weeks ago

Hello Karim, Thank you for choosing TeamViewer as your favourite remote support solution to help your friends and family! We would like to invite you to join the TeamViewer Community - https://community.teamviewer.com for engagement with other TeamViewer users. We hope you enjoy using TeamViewer all the time and see you soon in the TeamViewer Community! Best, Ying/TeamViewer