--- description: Get detailed information about Yapi usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yapi Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [Yapi](/software/120854/yapi) # Yapi Canonical: https://www.capterra.co.il/software/120854/yapi Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/120854/yapi?page=2) > Dental software designed to streamline communication and eliminate the need for printing and scanning forms. > > Verdict: Rated **4.6/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Yapi? Perfect for privately owned dental practices or multi-location groups with 2-10 offices. Integration requires Dentrix, Open Dental, or Eaglesoft. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 49 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Yapi - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Flat Rate - **Pricing Details**: YAPI offers monthly pricing with no contracts. Annual payment discounted options are available. View plans Core and Growth at https://www.yapiapp.com/getyapi - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Appointment Management - Charting - Confirmations/Reminders - Patient Records Management ## Integrations (6 total) - Dentrix - Eaglesoft - Mango Voice - Open Dental - Practice-Web - RingCentral Engage Voice ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Dental Software](https://www.capterra.co.il/directory/20027/dental/software) ## Alternatives 1. [CareStack](https://www.capterra.co.il/software/176206/carestack) — 4.8/5 (207 reviews) 2. [Adit](https://www.capterra.co.il/software/208534/adit) — 4.7/5 (293 reviews) 3. [BestoSys](https://www.capterra.co.il/software/144398/bestosys) — 4.8/5 (293 reviews) 4. [Practice-Web](https://www.capterra.co.il/software/48192/practice-web-dental) — 4.9/5 (115 reviews) 5. [Curve Dental](https://www.capterra.co.il/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) ## Reviews ### "Why isn't your office using Yapi yet?" — 5.0/5 > **Shannon** | *9 October 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: User friendly portal\! And we love that they are always adding new features. Love the new Online Scheduling. > > **Cons**: Making and using new forms and getting ahold of the department that handles this. > > Our dental office has used Yapi for about over a year. The product is extremely user-friendly, fun and intuitive. The customer service department is always helpful, patient, and quick to answer. I used Yapi at a previous office and brought it over here and everyone loves it\! It is one of our most valued software programs. Yapi keeps our day on track with its scheduling and communication features. We highly recommend Yapi to all dental offices\! ----- ### "patient communication software with many glitches" — 3.0/5 > **Benjamin** | *25 December 2025* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: Good integration with our practice management software low overall cost. Relatively easy interface to learn for our team. > > **Cons**: Glitchy and had some down time due to issues. Subpar customer sypport. Tried to fix issues many times unsuccessfully before we switched to another platform. > > Marginally good. We had several issues while using Yapi and only had problems with customer support. ----- ### "Beware of their billing" — 1.0/5 > **Lina** | *14 November 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Good patient communication program . I used for a few years . I jus switched to a better program that works better with my software > > **Cons**: I am writing this review to warn potential client about persisting billing issues. I cancelled my subscription by emailing the billing department and I also spoke to my client manager about canceling. They continued billing my credit card. After I called to complain I was told I should have signed a termination letter which my client manager never mentioned when I spoke to her. The lack of effective communication and incorrect billing is frustrating. I hope the company after reading this review will take the necessary steps to correct my account > > The service was good. I am now using a different provider just as good and even integrates better with my software at much lower price and better customer service I do not recommend them ----- ### "Easy to use, convenient for patients" — 4.0/5 > **Sara** | *15 August 2018* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Enables us to register patients online before the patient steps in the door. Auto confirms appointments, sends reminders. > > **Cons**: Hard to get in touch with customer service. Sometimes you have to wait a while before issues get resolved or fixed. ----- ### "The best software money can buy." — 5.0/5 > **Chance** | *2 February 2022* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: My favorite aspect of the software currently is patient recall and online scheduling. The integration when they get a reminder that they are due and can just schedule immediately right from their phone is undeniably convenient and that’s what our patients want. Email campaigns are a huge help. It saves you valuable marketing dollars. > > **Cons**: The few things that are missing are Knick knacks. The ability to upload pdf documents of patient treatment plans and send them recall reminders that they have pending treatment with an attached and signed document by them is essential. While hygiene visits are important treatment is where all the money is made. Integrating YAPI pay into that scheduling feature would also be highly beneficial. The office would decide how much of the co-pay would be required to make the appointment and the deposit could made directly from the patients phone in order to schedule. More customized email lists through POP. Filters that separate inactive, non-patient, and archived patients. Patients without insurance and maybe even specific insurances. Collections through YAPI. Like with recall. Patients get a reminder or a notification their claim has closed and they have an outstanding balance. Filters like standard billing and non-completed therapy or payment plans would have to be available. You don’t want a patient on a payment plan getting a reminder their full balance is due when you’ve already drafted autopay. > > My overall experience with YAPI has been sublime. Any question I have always has an answer and if there isn’t one then the team gets together and makes sure the issue is resolved in the next update. I absolutely refuse to hear any offers from other dental software programs when I used to sit through them all. If you don’t like YAPI you need to make sure you fully understand it and are getting everything out of it you can. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/120854/yapi?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/120854/yapi) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data