--- description: Get detailed information about CGM LABDAQ usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CGM LABDAQ Price, Reviews & Ratings - Capterra Israel 2026 --- Breadcrumb: [Home](/) > [Medical Lab Software](/directory/20043/medical-lab/software) > [CGM LABDAQ](/software/120809/cgm-labdaq) # CGM LABDAQ Canonical: https://www.capterra.co.il/software/120809/cgm-labdaq Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/120809/cgm-labdaq?page=2) > The leading laboratory information system (LIS) for clinical labs including physician office, veterinary, hospital, and reference labs. > > Verdict: Rated **4.3/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CGM LABDAQ? The CGM LABDAQ Laboratory Information System is a leading system for physician office labs and reference labs. CGM LABDAQ meets the needs of veterinary offices, hospitals, and toxicology labs, too. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 45 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: CompuGroup Medical - **Location**: Phoenix, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$2,000.00 - **Pricing Details**: Contact CompuGroup Medical for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Audit Management - Audit Trail - Compliance Tracking - Document Management Software - EDI Software - EMR/EHR - Inventory Management Software - Lab Instruments Integration - Patient Records Management - Reporting/Analytics - Secure Data Storage - Specimen Management - Test Panels - Workflow Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Medical Lab Software](https://www.capterra.co.il/directory/20043/medical-lab/software) ## Related Categories - [Medical Lab Software](https://www.capterra.co.il/directory/20043/medical-lab/software) - [Laboratory Information Management System Software](https://www.capterra.co.il/directory/31523/laboratory-information-management-system/software) - [Laboratory Information Systems (LIS)](https://www.capterra.co.il/directory/33636/laboratory-information-system-%28lis%29/software) ## Alternatives 1. [Dendi LIS](https://www.capterra.co.il/software/186671/dendi-lis) — 5.0/5 (43 reviews) 2. [Labgen LIS](https://www.capterra.co.il/software/89383/labgen-lis) — 4.5/5 (13 reviews) 3. [Avalon Laboratory System](https://www.capterra.co.il/software/33053/avalon-laboratory-system) — 4.8/5 (16 reviews) 4. [CloudLIMS](https://www.capterra.co.il/software/131317/cloudlims) — 4.6/5 (44 reviews) 5. [TELCOR RCM](https://www.capterra.co.il/software/119399/telcor-rcm) — 4.7/5 (16 reviews) ## Reviews ### "Disconnect from the mission of their customers." — 1.0/5 > **Carrie** | *13 October 2025* | Medical Practice | Recommendation rating: 1.0/10 > > **Pros**: System is relatively easy to use on a daily basis by the lab staff and front line staff is knowledgeable. > > **Cons**: Customer service moves at its own pace. Lack of urgency or understanding that as a medical software company there is a tie to patients. Completely closed for a holiday (Columbus day) with no one on call to help. Complete disregard for the fact that patient care continues even on holidays. Front-line staff is juggling multiple priorities with what appears to be limited support from Leadership. When trying to work with Leadership to facilitate resolution, there is an arrogance and refusal to return calls. Instead both the account rep and the manager for implementation pushed the concern back to the front-line staff member who had multiple priorities. No resolution prior to the holiday and then no support or on call person on the holiday. ----- ### "easy to use" — 5.0/5 > **Karissa Faye** | *3 June 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: CGM LABDAQ is very user-friendly, the use of this product is self-explanatory. It has option to tell the results in layman's way that will help the health professionals in explaining results to patients or in a more detailed way if required. > > **Cons**: As of now I am satisfied, and if given the chance, I don't intend to change anything. > > Moving to the US from another country this laboratory system is new for me, but with the easiness of use of CGM it helped me get comfortable and confident with work. ----- ### "Physician Owned Laboratory Experience" — 4.0/5 > **Andrea** | *9 October 2019* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: The flexibility in setting up rules and different panels, data miner is also a huge help > > **Cons**: The fact that the way the panels and tests are set up and assigned a number, it's difficult for me to get my reports looking the way I want them to. Like because Alprazolam was created in between creating codeine and morphine, I can't have the two of them consecutively without having Alprazolam in between them > > Have been using it since late 2012 at a different lab and much easier to use than other LIMS I've used ----- ### "Great LIS" — 5.0/5 > **Arceli** | *21 April 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly. All the features are great and i have never used this great LIS in my 30 plus years in the lab business. The Lab Nexus portal is a plus. The support system is awesome as well. > > **Cons**: Skipping accessions, not always in sequence. The gaps in between some panels, no continuity. A lot of added features that's needed is costly. > > Clients are very happy with our report formats and are attracting more accounts. ----- ### "Cura review of CGM Labdaq" — 4.0/5 > **Pamela** | *18 November 2020* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: 1. Relatively easy to build and maintain 2.Changes are immediately available and retroactive..ie, names, ranges etc of tests and panels 3.Helpful Support team once an engineer is available 4.Relatively easy to integrate with Labnexus and customer EMR's such at Point Click Care > > **Cons**: 1. number one con, lack of a cancel test workflow. Only having the delete option is extremely frustrating. Please work on this\!\!\! 2. Inactivated tests and panels cannot be hidden from ordering and other menus. 3. Better customized reports, hate having to pay to get a report the we can read. Example, Audit Report for Microbiology. We should not have to pay for a legible report and even though we are willing the team at CGM is backlogged on even giving a quote. 4. Lack of support for Microbiology. We did have \[SENSITIVE CONTENT HIDDEN\] to help implement but it was not easy getting his time. He is apparently gone now and I can't tell that a qualified person has taken his place. 5. Documentation is not very helpful, I try to find an answer before calling Support but I can rarely find the help I need in the on line manual. > > I have been pretty surprised at the capabilities of the software . I came from supporting Cerner and Epic and was not expecting CGM to be as good as it is. Support has been very helpful in helping me understand the system. The CGM User Group was well done and helpful. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.il/software/120809/cgm-labdaq?page=2) ## Links - [View on Capterra](https://www.capterra.co.il/software/120809/cgm-labdaq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data