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AdvancedMD EHR
What Is AdvancedMD EHR?
AdvancedMD EHR/EMR: Practice from anywhere. Run your entire practice from a single program, a single database and a single login. Seamless integration of your clinical & business technologies helps your staff chart, manage tasks, compare data & report for Meaningful Use or MACRA with ease. Our mobile IOS apps means you and your staff are never out of touch with your practice. Improve your physician/patient workflow with AdvancedEHR. Healthier practice = healthier patients.
Who Uses AdvancedMD EHR?
Physicians, physician executives, clinical managers, practice managers, office managers, office administrators, healthcare executives, nurse practitioners, physician assistants
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Reviews of AdvancedMD EHR
AdvancedMD is good
Comments: Overall it was good experience by using AdvancedMD and I recommend it to others as well.
Pros:
Working in AdvancedMD is good and it's user friendly.
Cons:
Sometimes there is glitch. Software becomes slow for 5 minutes. Again it will be back to normal.
Solid System
Comments: Overall, AdvancedMD is a solid software. They have a ways to go to catch up with current end user expectations to make the experience better, but they are dedicated to making enhancements.
Pros:
AdvancedMD's ability to customize your templates is very good. You don't have to submit changes you'd like to implement to their development team to get them done; with the right permissions you're able to go in and make any changes you need to and they are available immediately. It does however take quite a bit of practice and patience to learn how to fully customize word merge templates. Their customer service is pretty helpful and readily available. Some of the customer service reps are really dedicated to finding solutions and are willing to try any and everything to help you find it, while others are not. Their account managers are really helpful and truly do advocate for what's best for their customers.
Cons:
As much as AdvancedMD is dedicated to enhancing their system, there are still some features that either need enhancing or don't exist, which for where we are in technology, could leave AdvancedMD lacking. For one, there isn't any marketing or referral data tracking in their Analytics feature. The customer survey isn't customizeable. Some essential features for telehealth are not there, for example an ask to mute feature. The connectivity for the telehealth feature could be better as well - we have lots of issues with patients and providers connecting to and maintaining their signal. If you don't have EDI agreements for electronic remittance, posting insurance payments is a very slow and tedious process with long wait times to navigate between fields. The online scheduling isn't truly integrated into their scheduling system. You have to create blocks and holds in order to populate the provider availability instead of it being able to see what's available based on the appointments that are already scheduled.
AdvancedMD Response
10 months ago
Thank you so much for taking the time to submit this review. We are submitting your enhancement suggestions to be reviewed by our product team.
Medical Billers Dream Software, Find your codes quickly and accurately.
Comments: I love this software and how easy it was to use. It has all the updated codes from this year I need to bill and submit claims to insurance companies.
Pros:
I like the search engine AdvanceMd uses, I can search by keyword or code number.
Cons:
The graphics are a little outdated but the softwares functionality out weighs that by far.
AMD is NOT Advanced
Comments: It was ok at first, but all of their bug fixes makes it worse...
Pros:
Once you learn your setup, it's very nice and organized.
Cons:
Someone has to set it up properly, it's slow, half the time it doesn't work
AdvancedMD, a Ferrari running on Volkswagen beetle tires.
Comments: My experience is very positive when using their telehealth (we are 100% telehealth) function, talking to the patient with the patients' depression and anxiety ratings displayed on screen, color coded, using the templates I built for our use-cases. Then when I go to the prescription function, if there are CIIs, things get frustrating. I now prepare the CIIs to send the day before, but that takes 15 to 30 minutes per day that I'd rather spend doing something else.
Pros:
AdvancedMD modules do what they were designed to do, and they do it in an efficient and well-designed flow. I had to have 5 third-party products integrated through the API of my last EHR to do what AdvancedMD does (1. send out and receive rating scales and display the results in the appointment, 2. conduct Zoom appointments, 3. have documents e-signed, 4. collect fees within the portal, 5. send out patient satisfaction surveys after our appointments and push the positive reviews to the internet). Other features of AdvancedMD includes the ability to create a treatment Team that can include outside providers, to whom notes can be automatically faxed, which is very useful (our best marketing should be our work). It also automatically notifies patients via text when prescriptions have been sent. The template system is very powerful. It includes the ability to create calculation fields. The final note uses MS Word merge fields, so in designing your final note you can pretty much do anything that MS Word can do. I designed our final note in MS Word to include the results of the depression and anxiety ratings scales in a vertical table on the left 25% or so of the page with color-coding by value of the answers against a faint background color from our logo color pallet. AdvancedMD is criticized for "hidden fees", but these are simply the costs of the modules one wants to have and use in one's iteration of AdvancedMD. The advantage of paying for the feature is that it works, and it works well.
Cons:
Inexplicably for such a well thought-out and designed piece of software, AdvancedMD uses DrFirst to validate e-prescribing of scheduled medications. The EPCS function of DrFirst requires that one select each medication to be sent (Why? We selected the medications to send already...click, click, click). Then you have to enter a unique password (Why? We've signed into AdvancedMD already), and then you have to enter a 6 digit code from SymanticVIP (whatever) that expires every 30 seconds (Seriously?) tap, tap, tap, tap, tap, tap. My previous EHR, which was designed to minimize engineering costs and was very inefficient, used ID.me on the phone to authenticate sending scheduled meds. Select the meds, hit send, enter the EHR password with one click because the EHR remembered it, and on the phone a column popped up, tap it, and done. Oh, how I miss those days. AdvancedMD also does not have a duplication function for prescriptions, so if you want to send 3 copies of a CII, you have to create each one, one at a time. Yes, once sent you can use the Send w/edit function to resend them, but that brings up 3 instances to resend into which you have to enter the fill date one prescription at a time. My previous EHR entered fill dates automatically with their duplicate function. Overall, I'm glad I changed from my previous EHR to AdvancedMD, but the DrFirst-based prescribing of scheduled medications creates pain every time I use it, which is many times each day.
