17 years helping Israeli businesses
choose better software
Bitrix24
What Is Bitrix24?
Bitrix24 is a leading free collaboration platform used by over 12 million organizations worldwide. Available in cloud and on-premise it offers communication tools, task and project management, social collaboration tools, employee engagement, group chat, shared calendars and more. Bitrix24 is absolutely free for unlimited users, but it also has paid plans with premium features.
Who Uses Bitrix24?
Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.
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Reviews of Bitrix24
Bitrix24 CRM and Business Management System
Comments: We have structured our company and all its departments specifically for our company and we are using them.
Pros:
I can effectively manage and control the entire company and its departments with a single screen and multiple jobs.
Cons:
Everything is in its place, even thanks to Bitrix24 we are informed about technological developments, such as integrating artificial intelligence into the CRM system.
Bitrix Response
4 weeks ago
Thank you for your insightful review and for choosing Bitrix24 as your CRM and business management system! Your feedback is invaluable as we continue to enhance our platform.
Alternatives Considered:
Digital business enterprise.
Comments: Exciting and mostly informative with all features
Pros:
Bitrix24 often allows users to customize project workflows and set granular permissions. This flexibility enables organizations to tailor the platform to their specific project management needs and control access to sensitive information.
Cons:
too many templets that has been used by other users of the platform
Bitrix Response
5 months ago
Thank you for taking the time to leave a review. It's great to know you find the platform exciting and informative, and we're pleased that the automatic growth of your client database through our CRM has been beneficial for your business. Your decision to switch to Bitrix24 for more comprehensive project management tools is valued, and we're committed to supporting your business's success.
Alternatives Considered:
Try it! Bitrix is our pick and we've tried a lot of what's out there.
Comments: great, ive been using it for years. ive tried a whole bunch of others, trello, asana, clickup, basecamp etc etc....
Pros:
all in one platform , we started with our business unit that is a marketing agency and will gradually expand its use to our business units.
Cons:
hoping for more integration with other platforms like APOLLO , or platforms for marketing, sales and data.
Bitrix Response
2 weeks ago
Thank you for your review and for being a part of the Bitrix24 community! We're delighted to hear that you find our platform to be a versatile and valuable tool for your business. If you have any further feedback, suggestions, or need assistance with any aspect of Bitrix24, please don't hesitate to reach out.
Much done, but still much to improve
Comments: I would love to see a place where users can submit their ideas for developing the app - and others vote on these ideas. The ideas with the most votes would be introduced first. At the moment, I don't know at what stage my amendment is being submitted, when it will be introduced and if it will be at all (because maybe it only bothers me).
Pros:
Great flexibility in the programme and the ability to add your own functions to many modules.
Cons:
Poorly developed very basic functions that issue the basis for work. Holiday requests - does not count remaining holiday days Chat - it is not possible to change status to e.g.: homeoffice (as is the case with slack). No autosave in tasks. Mail client that is completely undeveloped.
Bitrix Response
3 weeks ago
Thank you for your comprehensive review and for choosing Bitrix24, Lukasz! Your feedback is invaluable as we continuously work to improve our set of tools. Thank you for your support and for being part of the Bitrix24 community!
Streamlined options that make it effortless to create and manage tasks.
Comments: Team members can define, assign and track tasks based on milestones while keeping task files and feedback all in one place. Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows.
Pros:
Some of the features I like most about Britix24 are; helpful and responsive customer support team, highly customizable to suit various business contexts, user friendly and quick to learn and automated invoicing. Has a rich white boarding and brainstorming capabilities for generating ideas especially for the advanced version.
Cons:
The advanced features require hirer tier plans and also I have experienced occasional performance issues with complex boards.
Bitrix Response
2 weeks ago
Thank you for your review and for being a part of the Bitrix24 community, Petras! Your insights are valuable as we strive to enhance our platform.
