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webCRM

by webCRM

(18) Write a Review!

Who Uses webCRM?

webCRM is perfect for SME customers who are now ready for the next level of CRM system to grow their company.

What Is webCRM?

Whatever your CRM issues, whether hunting to replacing an outdated system, or just starting out, the dedicated UK team at webCRM can advise.

With full UK based services and support, should you select webCRM, you will be well on your way to a successful CRM system providing the expected returns on sales management, forecasting, marketing and customer support.

webCRM is an award-winning cloud CRM solution with integrations to Office 365, Google, website and many accounting systems.

webCRM Details

webCRM

http://www.webcrm.com

Founded 2003

Compare webCRM with similar products

webCRM

4.6 (18 reviews)

Image not available

current software

Starting price

£18.00/month

N/A

US$20.00/month

US$8.99/month

Free Version

Free Version No

Free Version Yes

Free Trial

Free Trial Yes

webCRM deployment and support

Support

Email/Help Desk
FAQs/Forum
Knowledge Base Software
Phone Support

Deployment

Cloud, SaaS, Web-based
Mac (Desktop)
Windows (Desktop)
Android (Mobile)
iPhone (Mobile)
iPad (Mobile)

Training Software

In Person
Live Online
Webinars
Documentation
Videos

webCRM Features

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API
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
CRM Software
Calendar Management
Calendar Sync
Calendar/Reminder System
Campaign Management Software
Contact Database
Contact Management Software
Customer Database
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Document Storage
Drag & Drop
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Email Templates
Forecasting
Interaction Tracking
Internal Chat Integration
Lead Capture Software
Lead Generation Software
Lead Management Software
Lead Qualification
Marketing Automation Software
Mobile Access
Opportunity Management
Pipeline Management
Projections
Quotes/Estimates
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Sales Forecasting Software
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Segmentation
Social Media Integration
Task Management Software
Territory Management
Third Party Integrations
Workflow Management Software

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Activity Dashboard
Activity Tracking
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Batch Processing
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Calendar Management
Calendar Sync
Calendar/Reminder System
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Data Synchronization
Document Storage
Drag & Drop
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Pipeline Reports
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Reporting & Statistics
Role-Based Permissions
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Sales Pipeline Management
Sales Reports
Search/Filter
Segmentation
Shared Contacts
Social Media Integration
Tagging
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Template Management
Third Party Integrations
Workflow Management Software

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Lead Management Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
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Calendar Management
Campaign Analytics
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Contact Database
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Customizable Reports
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Sales Reports
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Web Forms
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Retail Management Systems Software

API
Accounting Integration
Activity Dashboard
Barcode / Ticket Scanning
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Commission Management
Credit Card Processing
Customer Database
Customer History
Customizable Reports
Data Synchronization
Discount Management
Electronic Payments
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Employee Management
For Retail
Forecasting
Gift Card Management
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Inventory Optimization Software
Inventory Replenishment
Inventory Tracking
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Merchandise Management
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Point of Sale (POS)
Promotions Management
Purchase Order Management
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Sales Reports
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Workflow Management Software

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webCRM Alternatives

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webCRM Reviews

Read all reviews

Overall rating

4.6/5

From 18 users reviews

Average score

Ease of Use 4.4

Customer Service Software 4.8

Features 4.8

Value for Money 4.8

Review software

Share your experiences with other software buyers.

Write a Review!

Read all reviews

James dean W.

Head of Marketing & Growth

Telecommunications, 11-50 Employees

Used the Software for: 2+ years

Overall Rating
Ease of Use
Features & Functionality
Customer Support Software
Value for Money
Likelihood to Recommend

Unrated

Reviewer Source
Reviewed on 30/04/2018

"WebCRM has revolutionised the way we work"

Pros: - Amazing customer service. They're always happy to help
- The ability to bespoke the platform to our business
Ease of use
- The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales)
- Email marketing capabilities
- Excellent reporting facilities
- Easy for managers to see workload of employees

Cons: - None! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business.

Vendor Response

by webCRM on 04/05/2018

Thank you James. Very kind and so glad webCRM has been a tool to help you grow so rapidly. Long may it continue.

Reviewer Source
Reviewed on 30/04/2018

Verified Reviewer

CRM Project Manager

Hospital & Health Care, 201-500 Employees

Used the Software for: 1+ year

Overall Rating
Ease of Use
Features & Functionality
Customer Support Software
Value for Money
Likelihood to Recommend

10/10

Reviewer Source
Source: GetApp
Reviewed on 07/05/2020

"WebCRM - work from home"

Comments: I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time.

Pros: No matter where I am in the world, as long as I have internet connectivity I am able to work.
Working from home is easy with this product.

Cons: Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company. To add video calls would be a great option!

Reviewer Source
Source: GetApp
Reviewed on 07/05/2020

Jesper nytoft B.

Client Director and Executive Dean

Education Management, 11-50 Employees

Overall Rating
Ease of Use

Unrated
Features & Functionality

Unrated
Customer Support Software

Unrated
Value for Money

Unrated
Likelihood to Recommend

Unrated

Reviewer Source
Source: GetApp
Reviewed on 10/12/2018

Reviewer Source
Source: GetApp
Reviewed on 10/12/2018

Miguel R.

Sr Business Consultant

Information Technology & Services, 11-50 Employees

Used the Software for: 1-5 months

Overall Rating
Ease of Use
Features & Functionality
Customer Support Software
Value for Money
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 29/07/2021

"Excellent CRM, good functionalities"

Pros: Great ease of entering data, as well as exporting and importing them. Very easy account creation and follow-up of new registrations.

Cons: Very friendly and understandable services, great benefits at an affordable price. Although the price could be even better.

Reviewer Source
Reviewed on 29/07/2021

Lynne K.

Director

Consumer Services, 2-10 Employees

Used the Software for: 2+ years

Overall Rating
Ease of Use
Features & Functionality
Customer Support Software
Value for Money
Likelihood to Recommend

10/10

Reviewer Source
Reviewed on 20/09/2018

"Great CRM syste"

Comments: Excellent experience. The customer services was second to none, everyone at WebCRM are always happy to help with any issues, nothing is too much trouble.

Pros: This software is easy to use, easy to set up and has excellent editable reporting facilities. I have used several CRM systems but this is by far the easiest to use. I started using WebCRM with little or no knowledge of how to adapt the system but with the help of a trainer, I was able to adapt the sytem to my requirements, where necessary ultimately creating a system that was personalised to our needs.

Cons: It doesn't make the tea! Nothing apart from that.

Vendor Response

by webCRM on 05/10/2018

Thank you for sharing your experience Lynne. Really pleased you have integrated webCRM into your business so successfully and smoothly.

Reviewer Source
Reviewed on 20/09/2018

Read all 18 reviews