---
description: Get detailed information about ResolveCX usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ResolveCX Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [ResolveCX](/software/1113213/ResolveCX)

# ResolveCX

Canonical: https://www.capterra.co.il/software/1113213/ResolveCX

> ResolveCX is AI-powered software that routes tickets, tracks SLAs, and automates workflows to help teams resolve issues quickly.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ResolveCX?

Mid-Market \& Enterprise 
B2B Businesses
Large Organizations

## About the vendor

- **Company**: ResolveCX Global

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, United Kingdom, United States

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Complaint Management Software](https://www.capterra.co.il/directory/30674/complaint-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.6/5 (794 reviews)
2. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3471 reviews)
3. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4090 reviews)
4. [Zoho Desk](https://www.capterra.co.il/software/169505/zoho-desk) — 4.5/5 (2215 reviews)
5. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1787 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1113213/ResolveCX)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10057712/ResolveCX/> |
| en-AE | <https://www.capterra.ae/software/1113213/ResolveCX> |
| en-AU | <https://www.capterra.com.au/software/1113213/ResolveCX> |
| en-CA | <https://www.capterra.ca/software/1113213/ResolveCX> |
| en-GB | <https://www.capterra.co.uk/software/1113213/ResolveCX> |
| en-IE | <https://www.capterra.ie/software/1113213/ResolveCX> |
| en-IL | <https://www.capterra.co.il/software/1113213/ResolveCX> |
| en-IN | <https://www.capterra.in/software/1113213/ResolveCX> |
| en-NZ | <https://www.capterra.co.nz/software/1113213/ResolveCX> |
| en-SG | <https://www.capterra.com.sg/software/1113213/ResolveCX> |
| en-ZA | <https://www.capterra.co.za/software/1113213/ResolveCX> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"ResolveCX","description":"ResolveCX is ticket management software that enhances case resolution workflows with AI automation and governance. It uses an AI rules engine to manage tickets from intake to closure, focusing on resolution rather than status tracking. AI routing automatically assigns tickets to the right queue, agent, and SLA tier. Real-time SLA prediction alerts teams to potential breaches. Root-cause analysis on reopened tickets helps identify recurring issues. Sentiment-based routing directs high-frustration cases to specialized teams. Automated complaint classification assigns categories and suggests responses. An omnichannel inbox consolidates communications from email, web chat, and messaging platforms, maintaining complete customer history. Intelligent segmentation routes VIP, Enterprise, and SMB customers based on configured rules. ResolveCX complies with ISO 27001 and ISO 9001 standards and supports FCA, GDPR, and HIPAA regulatory requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/221d243f-cdfa-4ff4-9fb9-88ca8ebce01a.png","url":"https://www.capterra.co.il/software/1113213/ResolveCX","@id":"https://www.capterra.co.il/software/1113213/ResolveCX#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"@id":"https://www.capterra.co.il/software/1113213/ResolveCX#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is ResolveCX?","@type":"Question","acceptedAnswer":{"text":"ResolveCX is ticket management software that enhances case resolution workflows with AI automation and governance. It uses an AI rules engine to manage tickets from intake to closure, focusing on resolution rather than status tracking. AI routing automatically assigns tickets to the right queue, agent, and SLA tier. Real-time SLA prediction alerts teams to potential breaches. Root-cause analysis on reopened tickets helps identify recurring issues. Sentiment-based routing directs high-frustration cases to specialized teams. Automated complaint classification assigns categories and suggests responses. An omnichannel inbox consolidates communications from email, web chat, and messaging platforms, maintaining complete customer history. Intelligent segmentation routes VIP, Enterprise, and SMB customers based on configured rules. ResolveCX complies with ISO 27001 and ISO 9001 standards and supports FCA, GDPR, and HIPAA regulatory requirements.","@type":"Answer"}},{"name":"Who Uses ResolveCX?","@type":"Question","acceptedAnswer":{"text":"Mid-Market & Enterprise B2B BusinessesLarge Organizations","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1113213/ResolveCX#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"/directory/30674/complaint-management/software","@type":"ListItem"},{"name":"ResolveCX","position":3,"item":"/software/1113213/ResolveCX","@type":"ListItem"}]}]}
</script>