---
description: Get detailed information about CalicoDesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CalicoDesk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [CalicoDesk](/software/1109949/CalicoDesk)

# CalicoDesk

Canonical: https://www.capterra.co.il/software/1109949/CalicoDesk

> CalicoDesk is customer service software that offers live chat, ticketing, and chatbots to support customers across multiple channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CalicoDesk?

Primary users: Customer Support Teams, Customer Service Managers, CX Teams, Support Agents, Operations Managers এবং Business Owners&#10;Industries: SaaS/Software, E-commerce, IT Services, Digital Agencies

## About the vendor

- **Company**: CalicoDesk

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Australia, Canada, France, Germany, Guam, New Zealand, United Kingdom, United States

## Features

- Automated Routing
- Customer Database
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.6/5 (794 reviews)
2. [Atera](https://www.capterra.co.il/software/144309/atera) — 4.5/5 (456 reviews)
3. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3471 reviews)
4. [TeamViewer ONE](https://www.capterra.co.il/software/122252/teamviewer) — 4.6/5 (11638 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4090 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1109949/CalicoDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054485/CalicoDesk/> |
| en-AE | <https://www.capterra.ae/software/1109949/CalicoDesk> |
| en-AU | <https://www.capterra.com.au/software/1109949/CalicoDesk> |
| en-CA | <https://www.capterra.ca/software/1109949/CalicoDesk> |
| en-GB | <https://www.capterra.co.uk/software/1109949/CalicoDesk> |
| en-IE | <https://www.capterra.ie/software/1109949/CalicoDesk> |
| en-IL | <https://www.capterra.co.il/software/1109949/CalicoDesk> |
| en-IN | <https://www.capterra.in/software/1109949/CalicoDesk> |
| en-NZ | <https://www.capterra.co.nz/software/1109949/CalicoDesk> |
| en-SG | <https://www.capterra.com.sg/software/1109949/CalicoDesk> |
| en-ZA | <https://www.capterra.co.za/software/1109949/CalicoDesk> |

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