---
description: Get detailed information about SAMPAT Service Desk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAMPAT Service Desk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [SAMPAT Service Desk](/software/1106918/SAMPAT-Service-Desk)

# SAMPAT Service Desk

Canonical: https://www.capterra.co.il/software/1106918/SAMPAT-Service-Desk

> Service desk software unifies ticket management, workflow automation, and SLA tracking across IT, HR, Finance, and Facilities teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: SAMPAT

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, France, Germany, India, United Kingdom, United States

## Features

- Analytics
- Customer Support Software
- Incident Management Software
- Knowledge Base Management
- Self Service Portal

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Service Desk Software](https://www.capterra.co.il/directory/31027/service-desk/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.6/5 (783 reviews)
2. [Atera](https://www.capterra.co.il/software/144309/atera) — 4.5/5 (451 reviews)
3. [NinjaOne](https://www.capterra.co.il/software/165889/ninjaone) — 4.7/5 (294 reviews)
4. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4089 reviews)
5. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3467 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1106918/SAMPAT-Service-Desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10051536/SAMPAT-Service-Desk/> |
| en-AE | <https://www.capterra.ae/software/1106918/SAMPAT-Service-Desk> |
| en-AU | <https://www.capterra.com.au/software/1106918/SAMPAT-Service-Desk> |
| en-CA | <https://www.capterra.ca/software/1106918/SAMPAT-Service-Desk> |
| en-GB | <https://www.capterra.co.uk/software/1106918/SAMPAT-Service-Desk> |
| en-IE | <https://www.capterra.ie/software/1106918/SAMPAT-Service-Desk> |
| en-IL | <https://www.capterra.co.il/software/1106918/SAMPAT-Service-Desk> |
| en-IN | <https://www.capterra.in/software/1106918/SAMPAT-Service-Desk> |
| en-NZ | <https://www.capterra.co.nz/software/1106918/SAMPAT-Service-Desk> |
| en-SG | <https://www.capterra.com.sg/software/1106918/SAMPAT-Service-Desk> |
| en-ZA | <https://www.capterra.co.za/software/1106918/SAMPAT-Service-Desk> |

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