---
description: Get detailed information about SmartSam usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartSam Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [SmartSam](/software/1105770/SmartSam)

# SmartSam

Canonical: https://www.capterra.co.il/software/1105770/SmartSam

> SmartSam is AI chatbot software that uses approved content and brand voice to instantly answer customer questions on websites.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses SmartSam?

SmartSam works for any business, any size, any sector. Whether you're a boutique retailer, a SaaS platform, a professional services firm, or a global ecommerce brand — if your customers ask questions,

## About the vendor

- **Company**: SmartSam

## Commercial Context

- **Starting Price**: £99.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Argentina, Aruba, Australia, Austria, Bahamas, Belgium, Bermuda, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic and 39 more

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot Software
- Code-free Development
- Customer Support Software
- Language Detection
- Natural Language Processing

## Integrations (2 total)

- Freshdesk
- Shopify

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)

## Alternatives

1. [Pipedrive](https://www.capterra.co.il/software/132666/pipedrive) — 4.5/5 (3058 reviews)
2. [Writesonic](https://www.capterra.co.il/software/219972/writesonic) — 4.8/5 (2102 reviews)
3. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [Appy Pie](https://www.capterra.co.il/software/140928/appy-pie) — 4.6/5 (1393 reviews)
5. [Intercom](https://www.capterra.co.il/software/134347/intercom) — 4.5/5 (1134 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1105770/SmartSam)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050368/SmartSam/> |
| en-AE | <https://www.capterra.ae/software/1105770/SmartSam> |
| en-AU | <https://www.capterra.com.au/software/1105770/SmartSam> |
| en-CA | <https://www.capterra.ca/software/1105770/SmartSam> |
| en-GB | <https://www.capterra.co.uk/software/1105770/SmartSam> |
| en-IE | <https://www.capterra.ie/software/1105770/SmartSam> |
| en-IL | <https://www.capterra.co.il/software/1105770/SmartSam> |
| en-IN | <https://www.capterra.in/software/1105770/SmartSam> |
| en-NZ | <https://www.capterra.co.nz/software/1105770/SmartSam> |
| en-SG | <https://www.capterra.com.sg/software/1105770/SmartSam> |
| en-ZA | <https://www.capterra.co.za/software/1105770/SmartSam> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"SmartSam","description":"SmartSam is an AI assistant that businesses embed on their website to answer customer questions accurately, 24/7, in their own brand voice. Unlike generic AI tools, SmartSam only answers from your own content — uploaded documents, connected web pages, and live Shopify product data — so it never guesses or goes off-script. For ecommerce and Shopify merchants, it knows your products, prices, stock levels, and variants in real time. For any business, it handles FAQs, policies, and service queries without tying up your team. New content is ingested automatically, keeping the assistant current without manual effort. When it can't answer confidently, it flags the gap for review rather than improvising. Customers interact by text or voice, in any language. Setup takes minutes: customise the assistant's name, personality, and brand colours, then embed a single JavaScript snippet on Shopify, WordPress, Wix, Squarespace, or any custom site.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff3cc986-d92a-4ae9-85cc-3e6230f8d817.png","url":"https://www.capterra.co.il/software/1105770/SmartSam","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1105770/SmartSam#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"offers":{"price":"99","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1105770/SmartSam#faqs","mainEntity":[{"name":"What Is SmartSam?","@type":"Question","acceptedAnswer":{"text":"SmartSam is an AI assistant that businesses embed on their website to answer customer questions accurately, 24/7, in their own brand voice. Unlike generic AI tools, SmartSam only answers from your own content — uploaded documents, connected web pages, and live Shopify product data — so it never guesses or goes off-script. For ecommerce and Shopify merchants, it knows your products, prices, stock levels, and variants in real time. For any business, it handles FAQs, policies, and service queries without tying up your team. New content is ingested automatically, keeping the assistant current without manual effort. When it can't answer confidently, it flags the gap for review rather than improvising. Customers interact by text or voice, in any language. Setup takes minutes: customise the assistant's name, personality, and brand colours, then embed a single JavaScript snippet on Shopify, WordPress, Wix, Squarespace, or any custom site.","@type":"Answer"}},{"name":"Who Uses SmartSam?","@type":"Question","acceptedAnswer":{"text":"SmartSam works for any business, any size, any sector. Whether you're a boutique retailer, a SaaS platform, a professional services firm, or a global ecommerce brand — if your customers ask questions,","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/software/1105770/SmartSam#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"SmartSam","position":3,"item":"/software/1105770/SmartSam","@type":"ListItem"}]}]}
</script>