---
description: Get detailed information about Sevidesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sevidesk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Sevidesk](/software/1103775/Sevidesk)

# Sevidesk

Canonical: https://www.capterra.co.il/software/1103775/Sevidesk

> Sevidesk is AI-driven support software that helps businesses manage customer interactions with smart automation and reply suggestions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Sevidesk?

Small and Medium Sized Businesses Worldwide (as long as they receive customer requests, questions or queries and respond to the same).

## About the vendor

- **Company**: Sevidesk

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Cameroon, Canada, Cayman Islands, Chile, China and 79 more

## Features

- CRM Software
- Customer Database
- Knowledge Base Management
- Live Chat Software
- Multi-Channel Communication
- Queue Management
- Reporting/Analytics
- Service Level Agreement (SLA) Management

## Integrations (4 total)

- Microsoft Teams
- Shopify
- Slack
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3467 reviews)
2. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4089 reviews)
3. [Zoho Desk](https://www.capterra.co.il/software/169505/zoho-desk) — 4.5/5 (2214 reviews)
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [Intercom](https://www.capterra.co.il/software/134347/intercom) — 4.5/5 (1134 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1103775/Sevidesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048397/Sevidesk/> |
| en-AE | <https://www.capterra.ae/software/1103775/Sevidesk> |
| en-AU | <https://www.capterra.com.au/software/1103775/Sevidesk> |
| en-CA | <https://www.capterra.ca/software/1103775/Sevidesk> |
| en-GB | <https://www.capterra.co.uk/software/1103775/Sevidesk> |
| en-IE | <https://www.capterra.ie/software/1103775/Sevidesk> |
| en-IL | <https://www.capterra.co.il/software/1103775/Sevidesk> |
| en-IN | <https://www.capterra.in/software/1103775/Sevidesk> |
| en-NZ | <https://www.capterra.co.nz/software/1103775/Sevidesk> |
| en-SG | <https://www.capterra.com.sg/software/1103775/Sevidesk> |
| en-ZA | <https://www.capterra.co.za/software/1103775/Sevidesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Sevidesk","description":"Sevidesk is an AI-powered customer service platform designed to streamline ticket management and workflows. The platform offers AI chat, ticket creation, automatic assignment, and routing based on configurable rules. Teams can set business hours, service level agreements, and use canned responses for consistent communication. Role-based access control lets administrators define user permissions and team structures. The AI-powered smart reply system analyzes ticket history and knowledge base articles to suggest contextual responses while taking your custom instructions into consideration. Sevidesk supports multi-channel integration for centralized communication management. Automation tools enable workflows to respond to specific conditions, while analytics provide insights into performance. Bulk action capabilities and extensive documentation support teams in managing customer interactions efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/344ce274-bd9c-4f74-b8d8-c1d299650045.png","url":"https://www.capterra.co.il/software/1103775/Sevidesk","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1103775/Sevidesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1103775/Sevidesk#faqs","mainEntity":[{"name":"What Is Sevidesk?","@type":"Question","acceptedAnswer":{"text":"Sevidesk is an AI-powered customer service platform designed to streamline ticket management and workflows. The platform offers AI chat, ticket creation, automatic assignment, and routing based on configurable rules. Teams can set business hours, service level agreements, and use canned responses for consistent communication. Role-based access control lets administrators define user permissions and team structures. The AI-powered smart reply system analyzes ticket history and knowledge base articles to suggest contextual responses while taking your custom instructions into consideration. Sevidesk supports multi-channel integration for centralized communication management. Automation tools enable workflows to respond to specific conditions, while analytics provide insights into performance. Bulk action capabilities and extensive documentation support teams in managing customer interactions efficiently.","@type":"Answer"}},{"name":"Who Uses Sevidesk?","@type":"Question","acceptedAnswer":{"text":"Small and Medium Sized Businesses Worldwide (as long as they receive customer requests, questions or queries and respond to the same).","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/software/1103775/Sevidesk#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Sevidesk","position":3,"item":"/software/1103775/Sevidesk","@type":"ListItem"}]}]}
</script>