---
description: Get detailed information about Upservice usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Upservice Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Upservice](/software/1103747/Upservice)

# Upservice

Canonical: https://www.capterra.co.il/software/1103747/Upservice

> Upservice is a help desk software that unifies customer requests, helps support teams respond faster, and tracks tickets effectively.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Upservice?

Upservice is designed for customer support, service desk, and internal operations teams that manage requests across multiple communication channels. It is best suited for service companies, IT support

## About the vendor

- **Company**: PRIME NETTO

## Commercial Context

- **Starting Price**: US$17.90
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Canada, France, Germany, Italy, Netherlands, Poland, Spain, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Customer Database
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Workflow Management Software

## Integrations (7 total)

- Facebook Business Suite
- Gmail
- Instagram
- Telegram
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Alternatives

1. [Atera](https://www.capterra.co.il/software/144309/atera) — 4.5/5 (451 reviews)
2. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.6/5 (783 reviews)
3. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3467 reviews)
4. [TeamViewer ONE](https://www.capterra.co.il/software/122252/teamviewer) — 4.6/5 (11633 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4089 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1103747/Upservice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048369/Upservice/> |
| en-AE | <https://www.capterra.ae/software/1103747/Upservice> |
| en-AU | <https://www.capterra.com.au/software/1103747/Upservice> |
| en-CA | <https://www.capterra.ca/software/1103747/Upservice> |
| en-GB | <https://www.capterra.co.uk/software/1103747/Upservice> |
| en-IE | <https://www.capterra.ie/software/1103747/Upservice> |
| en-IL | <https://www.capterra.co.il/software/1103747/Upservice> |
| en-IN | <https://www.capterra.in/software/1103747/Upservice> |
| en-NZ | <https://www.capterra.co.nz/software/1103747/Upservice> |
| en-SG | <https://www.capterra.com.sg/software/1103747/Upservice> |
| en-ZA | <https://www.capterra.co.za/software/1103747/Upservice> |

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