---
description: Get detailed information about Thunaivi usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Thunaivi Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Thunaivi](/software/1100099/Thunaivi)

# Thunaivi

Canonical: https://www.capterra.co.il/software/1100099/Thunaivi

> Thunaivi is an AI platform that unifies chats from WhatsApp, Telegram, Instagram, Facebook, and websites with automation and handoff.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Thunaivi?

Thunaivi serves small and medium-sized businesses (SMBs), startups, and growing enterprises that want to improve productivity, streamline operations, and leverage AI-driven automation without building

## About the vendor

- **Company**: Thunaivi

## Commercial Context

- **Starting Price**: ₹0.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Hindi, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Singapore, United Arab Emirates, United Kingdom, United States

## Features

- Autonomous Task Execution
- CRM Integration
- Communications Management
- Contextual Guidance
- Dashboard Software
- Data Security
- Inquiry Routing
- Natural Language Processing
- Proactive Chat
- Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.co.il/software/144486/aircall) — 4.2/5 (464 reviews)
2. [Shelf](https://www.capterra.co.il/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.co.il/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [mIAgenda](https://www.capterra.co.il/software/1103172/mIAgenda) — 5.0/5 (3 reviews)
5. [AskYura](https://www.capterra.co.il/software/1081181/Yura) — 5.0/5 (2 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1100099/Thunaivi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10044763/Thunaivi/> |
| en-AE | <https://www.capterra.ae/software/1100099/Thunaivi> |
| en-AU | <https://www.capterra.com.au/software/1100099/Thunaivi> |
| en-CA | <https://www.capterra.ca/software/1100099/Thunaivi> |
| en-GB | <https://www.capterra.co.uk/software/1100099/Thunaivi> |
| en-IE | <https://www.capterra.ie/software/1100099/Thunaivi> |
| en-IL | <https://www.capterra.co.il/software/1100099/Thunaivi> |
| en-IN | <https://www.capterra.in/software/1100099/Thunaivi> |
| en-NZ | <https://www.capterra.co.nz/software/1100099/Thunaivi> |
| en-SG | <https://www.capterra.com.sg/software/1100099/Thunaivi> |
| en-ZA | <https://www.capterra.co.za/software/1100099/Thunaivi> |

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