---
description: Get detailed information about Retelio usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Retelio Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Retelio](/software/1096316/Retelio)

# Retelio

Canonical: https://www.capterra.co.il/software/1096316/Retelio

> Retelio turns customer experience into revenue with real-time feedback, instant recovery alerts, and branch-level loyalty scores.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Retelio?

Retelio serves multi-location SMBs in hospitality, food \& beverage, healthcare, wellness, automotive, and retail — including restaurant chains, salon franchises, clinics,  gyms, hotels, and pharma

## About the vendor

- **Company**: Retelio

## Commercial Context

- **Starting Price**: MX$1,299.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Mexico, Peru, United States

## Features

- Dashboard Software
- Data Visualization Software
- Feedback Management
- Multi-Channel Data Collection
- Reporting/Analytics

## Integrations (4 total)

- Google My Business Review Manager
- Twilio
- WhatsApp
- Zapier

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.il/directory/30671/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.co.il/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.capterra.co.il/software/169618/trustpilot) — 4.5/5 (1204 reviews)
3. [Broadly](https://www.capterra.co.il/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.capterra.co.il/software/178112/socialsurvey) — 4.7/5 (89 reviews)
5. [Jotform](https://www.capterra.co.il/software/158456/jotform-4-0) — 4.7/5 (2885 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1096316/Retelio)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10041637/Retelio/> |
| en-AE | <https://www.capterra.ae/software/1096316/Retelio> |
| en-AU | <https://www.capterra.com.au/software/1096316/Retelio> |
| en-CA | <https://www.capterra.ca/software/1096316/Retelio> |
| en-GB | <https://www.capterra.co.uk/software/1096316/Retelio> |
| en-IE | <https://www.capterra.ie/software/1096316/Retelio> |
| en-IL | <https://www.capterra.co.il/software/1096316/Retelio> |
| en-IN | <https://www.capterra.in/software/1096316/Retelio> |
| en-NZ | <https://www.capterra.co.nz/software/1096316/Retelio> |
| en-SG | <https://www.capterra.com.sg/software/1096316/Retelio> |
| en-ZA | <https://www.capterra.co.za/software/1096316/Retelio> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Retelio","description":"Retelio is feedback and reputation management software that captures customer sentiment in real time and converts positive experiences into Google reviews while intercepting negative feedback before it becomes public. Customers scan QR codes placed at tables, counters, or receipts to provide feedback in three seconds without downloading an app or logging in. Ratings of four stars or higher direct customers to Google with an incentive, while ratings of two stars or lower trigger an instant WhatsApp alert to managers, enabling staff to intervene within 60 seconds with a recovery offer. The software generates unlimited QR codes for tracking service breakdowns by location or shift. Employee-specific codes enable performance monitoring and coaching. The dashboard provides real-time insights into feedback, recovery rates, and revenue impact. Retelio requires no hardware or developer setup and becomes operational within 10 minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fc9a5735-0498-4d6a-af6d-a791996eb11d.png","url":"https://www.capterra.co.il/software/1096316/Retelio","@id":"https://www.capterra.co.il/software/1096316/Retelio#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"offers":{"price":"1299","@type":"Offer","priceCurrency":"MXN"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.il/software/1096316/Retelio#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Retelio?","@type":"Question","acceptedAnswer":{"text":"Retelio is feedback and reputation management software that captures customer sentiment in real time and converts positive experiences into Google reviews while intercepting negative feedback before it becomes public. Customers scan QR codes placed at tables, counters, or receipts to provide feedback in three seconds without downloading an app or logging in. Ratings of four stars or higher direct customers to Google with an incentive, while ratings of two stars or lower trigger an instant WhatsApp alert to managers, enabling staff to intervene within 60 seconds with a recovery offer. The software generates unlimited QR codes for tracking service breakdowns by location or shift. Employee-specific codes enable performance monitoring and coaching. The dashboard provides real-time insights into feedback, recovery rates, and revenue impact. Retelio requires no hardware or developer setup and becomes operational within 10 minutes.","@type":"Answer"}},{"name":"Who Uses Retelio?","@type":"Question","acceptedAnswer":{"text":"Retelio serves multi-location SMBs in hospitality, food & beverage, healthcare, wellness, automotive, and retail — including restaurant chains, salon franchises, clinics,gyms, hotels, and pharma","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1096316/Retelio#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Retelio","position":3,"item":"/software/1096316/Retelio","@type":"ListItem"}]}]}
</script>