---
description: Get detailed information about Balakun usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Balakun Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Balakun](/software/1087471/Balakun)

# Balakun

Canonical: https://www.capterra.co.il/software/1087471/Balakun

> Balakun is Waybeam's AI agent for sales and support teams - answers buying questions, recommends products, captures qualified leads.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Balakun?

Balakun is designed for e-commerce platforms, customer support centers, sales operations, retail businesses, and enterprises seeking AI-driven conversion and workflow integration.

## About the vendor

- **Company**: Quoll-IT

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, German, Italian, Swedish, Ukrainian
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Automated Responses
- Chatbot Software
- Lead Qualification
- Natural Language Processing

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.capterra.co.il/software/1049484/chatgpt) — 4.4/5 (355 reviews)
2. [Chatbase](https://www.capterra.co.il/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.co.il/software/1061327/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.co.il/software/204314/wati) — 4.6/5 (203 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1087471/Balakun)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10038136/Balakun/> |
| en-AE | <https://www.capterra.ae/software/1087471/Balakun> |
| en-AU | <https://www.capterra.com.au/software/1087471/Balakun> |
| en-CA | <https://www.capterra.ca/software/1087471/Balakun> |
| en-GB | <https://www.capterra.co.uk/software/1087471/Balakun> |
| en-IE | <https://www.capterra.ie/software/1087471/Balakun> |
| en-IL | <https://www.capterra.co.il/software/1087471/Balakun> |
| en-IN | <https://www.capterra.in/software/1087471/Balakun> |
| en-NZ | <https://www.capterra.co.nz/software/1087471/Balakun> |
| en-SG | <https://www.capterra.com.sg/software/1087471/Balakun> |
| en-ZA | <https://www.capterra.co.za/software/1087471/Balakun> |

-----

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