---
description: Get detailed information about Serenna usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Serenna Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [Serenna](/software/1086816/Serenna)

# Serenna

Canonical: https://www.capterra.co.il/software/1086816/Serenna

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.il/software/1086816/Serenna?page=2)

> All-in-one physiotherapy software that automates scheduling, WhatsApp booking, billing, and records—so therapists treat, not admin.
> 
> Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Serenna?

Built for physiotherapy clinics, from solo therapists to multi-practitioner practices, to cut admin and no-shows with scheduling, records, billing, and a WhatsApp AI assistant.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 7 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vendora Solutions

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Serenna combina un plan gratuito para siempre con planes de pago que crecen con tu clínica. Todos los precios son mensuales y sin IVA. Sin permanencia y sin comisiones por cita: cambias o cancelas cuando quieras. Puedes probar cualquier plan de pago gratis 14 días, sin tarjeta.

GRATIS — 0 €/mes
La forma sin tarjeta de digitalizar tu consulta. 1 fisioterapeuta, hasta 10 reservas online al mes, tu página de reservas pública abierta 24/7, recordatorios automáticos de cita, agenda con arrastrar y soltar y detección de conflictos. Sin tarjeta y sin límite de tiempo: empieza hoy y sube de plan cuando se te quede pequeño.

AUTÓNOMO — 19 €/mes
Para el fisioterapeuta autónomo que quiere una consulta 100% digital y sin papeles. Quita el límite de 10 reservas del plan Gratis: pacientes y reservas ilimitados. Incluye historia clínica completa (anamnesis, notas pre y post sesión, seguimiento del tratamiento), maniquí del dolor y escala EVA, consentimientos RGPD digitales, facturación electrónica (PDF correlativo con IVA), cobros diarios y bonos, cierre de caja, dashboard de KPIs e importación desde Excel. Datos cifrados AES-256 y alojados en la UE. 1 profesional.

AUTÓNOMO+ — desde 26 €/mes
Todo lo de Autónomo más el asistente de WhatsApp con IA bidireccional. Los pacientes reservan, confirman, reprograman y cancelan solos por WhatsApp; el asistente envía recordatorios y enlaces de pago, comparte ejercicios en casa y te pasa la conversación cuando algo es urgente o piden hablar con una persona. Para 1 fisioterapeuta, con precio según el uso de WhatsApp: 26 €/mes (150 conversaciones), 29 € (300) o 32 € (450).

CLÍNICA — desde 29 €/mes (+4 €/fisio)
Todo lo de Autónomo para un equipo de 2 a 7 fisioterapeutas (desde 29 €/mes, +4 € por fisioterapeuta adicional). Añade asignación automática de fisio y sala, fichaje por QR/PIN con geolocalización, control horario, vacaciones y ausencias, 6 roles con 11 permisos y dashboard agregado y por fisioterapeuta. Gestiona un equipo sin solapamientos de sala ni coordinación manual.

CLÍNICA+ — desde 49 €/mes (+4 €/fisio)
Todo lo de Clínica más el asistente de WhatsApp con IA para toda la clínica. Desde 49 €/mes (base, 150 conversaciones); escala con el uso (55 € a 300, 61 € a 450) y con el tamaño del equipo (+4 € por fisioterapeuta adicional).

ENTERPRISE — a medida
Para clínicas con 7 o más fisioterapeutas, mutuas/aseguradoras o varias sedes. Todo lo de Clínica más gestor de cuenta dedicado, migración de datos asistida, integraciones a medida, formación del equipo, onboarding guiado y soporte prioritario. Contáctanos para un presupuesto personalizado.

Qué determina el precio: el tamaño del equipo (+4 €/fisio a partir del segundo) y, si activas WhatsApp con IA, el volumen de conversaciones. Todos los planes cumplen RGPD/LOPDGDD, con cifrado AES-256 y alojamiento en la UE. Precios sin IVA.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Catalan, English, Spanish
- **Available Countries**: Spain

## Features

- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Client Database
- Customizable Forms
- For Physical Therapy
- Insurance Management
- Mobile Access
- Online Payments
- Practice Management
- Progress Notes
- Recurring Appointments
- Reporting/Analytics
- Website Integration

## Integrations (5 total)

- Firebase
- Gemini
- Google Calendar
- Stripe
- Stripe Billing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Physical Therapy Software](https://www.capterra.co.il/directory/30596/physical-therapy/software)

## Related Categories

- [Physical Therapy Software](https://www.capterra.co.il/directory/30596/physical-therapy/software)
- [Appointment Scheduling Software](https://www.capterra.co.il/directory/30757/appointment-scheduling/software)

## Alternatives

1. [Fusion](https://www.capterra.co.il/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews)
2. [SPRY](https://www.capterra.co.il/software/1039866/spry) — 4.8/5 (73 reviews)
3. [Nookal](https://www.capterra.co.il/software/190479/nookal) — 4.5/5 (90 reviews)
4. [WebPT](https://www.capterra.co.il/software/92920/webpt) — 4.2/5 (484 reviews)
5. [Jane](https://www.capterra.co.il/software/178984/jane-app) — 4.8/5 (536 reviews)

## Reviews

### "Thumbs "app" Serena" — 5.0/5

> **George** | *16 September 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Really helpful web app that integrates whatsapp, calendar, and patient's history, in a good price. I had a perfect customer support with fast responsing. Easy to book an appointment, but also to modify. Email notification as well as whats app works perfect.
> 
> **Cons**: Needs more options for customization. When a customer books a service, next to the service there is an emoji that describes it. In my opinion that should be optional.
> 
> Splendid\! The most important part for me is the customer support. Whenever I had an issue, especially setting up the whatsapp account, Serena team was there, finding a solution and walking me throught the steps to solve it. Thanks Serena\!

-----

### "Serenna es la mejor app" — 5.0/5

> **Cristian** | *11 June 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Una app muy intuitiva y fácil de usar. Además de ser ágil a la hora de usarla y en pocos pasos se puede pedir una cita.
> 
> **Cons**: No le he visto grandes desventajas. Me costó al.principio cuadrar el calendario con las citas pero ya está solucionado.
> 
> Una experiencia muy positiva que le da valor a mí trabajo y simplifica la tarea a la hora de pedir consulta y organizar la semana.

-----

### "Experiencia muy buena" — 5.0/5

> **Rocío** | *3 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Sin duda lo mejor es el soporte. No hemos podido tener más escucha y más intención de que sintamos que quieren que esté todo como a nosotras nos gustaría.
> 
> **Cons**: Para nosotras es importante tener una visión de la semana de todos los trabajadores para poder asignar bien horarios, así como tener opción de copiar y pegar para que resulte más rápido de un vistazo asignar las citas
> 
> Una experiencia muy buena, sobre todo por la atención de \[contenido sensible oculto\], que escucha todas nuestras propuestas y dudas con gran paciencia.

-----

### "Opción fácil e intuitiva" — 4.0/5

> **Nuria** | *9 July 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Es una página muy intuitiva y fácil de usar. En la actualidad estoy utilizando el plan gratis y, para empezar, sobra.
> 
> **Cons**: En la actualidad no tienen app pero se puede poner como enlace directo. El problema es que a veces no se visualiza bien el calendario para agendar las citas, eso se soluciona entrando por internet pero son más pasos a seguir.
> 
> Como nueva autónoma estoy utilizando el plan gratis que me ofrece agendarme mis pacientes y llevar un control de la ficha de los paciente. 
Me planteo en un futuro no muy lejano aumentar el plan y, si mi economía me lo permite, mejorar las acciones que me ofrecen.

-----

### "Buena app, fácil y tiene de todo" — 5.0/5

> **Alejandro** | *23 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Fácil manejo, está todo bien estructurado y permite gestionar la clínica de manera sencilla, están cubiertos casi todos los aspectos necesarios en la gestión de una clínica o autónomo
> 
> **Cons**: Algún apartado aún hay que pulirlo, la web de reservas alguna vez no carga bien pero hablas con el soporte y enseguida te lo resuelven.
> 
> Estoy contento, calidad/precio es lo mejor que he encontrado, me resulta cómodo para gestionar todo lo relacionado con la clínica y los pacientes.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.co.il/software/1086816/Serenna?page=2)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1086816/Serenna)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10037595/Serenna/> |
| en-AE | <https://www.capterra.ae/software/1086816/Serenna> |
| en-AU | <https://www.capterra.com.au/software/1086816/Serenna> |
| en-CA | <https://www.capterra.ca/software/1086816/Serenna> |
| en-GB | <https://www.capterra.co.uk/software/1086816/Serenna> |
| en-IE | <https://www.capterra.ie/software/1086816/Serenna> |
| en-IL | <https://www.capterra.co.il/software/1086816/Serenna> |
| en-IN | <https://www.capterra.in/software/1086816/Serenna> |
| en-NZ | <https://www.capterra.co.nz/software/1086816/Serenna> |
| en-SG | <https://www.capterra.com.sg/software/1086816/Serenna> |
| en-ZA | <https://www.capterra.co.za/software/1086816/Serenna> |
| es | <https://www.capterra.es/software/1086816/Serenna> |
| es-AR | <https://www.capterra.com.ar/software/1086816/Serenna> |
| es-CL | <https://www.capterra.cl/software/1086816/Serenna> |
| es-CO | <https://www.capterra.co/software/1086816/Serenna> |
| es-CR | <https://www.capterra.co.cr/software/1086816/Serenna> |
| es-DO | <https://www.capterra.do/software/1086816/Serenna> |
| es-EC | <https://www.capterra.ec/software/1086816/Serenna> |
| es-MX | <https://www.capterra.mx/software/1086816/Serenna> |
| es-PA | <https://www.capterra.com.pa/software/1086816/Serenna> |
| es-PE | <https://www.capterra.pe/software/1086816/Serenna> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Serenna","description":"Serenna is the all-in-one practice management software for physiotherapy clinics that automates and speeds up everything that isn't treating the patient—so therapists spend their time in session, not on admin. A WhatsApp AI assistant lets patients book, confirm, cancel, and pay on their own, with automatic reminders that cut no-shows; therapist and room assignment is automatic; payment is created the moment an appointment is marked attended; and session documentation drops to about 90 seconds. On top of that automation you get everything a clinic needs in one platform: a multi-view calendar with conflict detection, electronic medical records with interactive anatomical pain maps, billing, a real-time KPI dashboard with AI insights, QR-and-geolocation staff check-in, and a public self-booking page. GDPR-compliant by design—consent workflows, audit logs, encryption—and it scales from solo therapists to multi-practitioner clinics. A genuinely free plan lets you start with no credit card.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d904c2cb-1026-45fb-b14a-55eac04d5edd.png","url":"https://www.capterra.co.il/software/1086816/Serenna","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1086816/Serenna#software","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":7,"ratingValue":4.9},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1086816/Serenna#faqs","mainEntity":[{"name":"What Is Serenna?","@type":"Question","acceptedAnswer":{"text":"Serenna is the all-in-one practice management software for physiotherapy clinics that automates and speeds up everything that isn't treating the patient—so therapists spend their time in session, not on admin. A WhatsApp AI assistant lets patients book, confirm, cancel, and pay on their own, with automatic reminders that cut no-shows; therapist and room assignment is automatic; payment is created the moment an appointment is marked attended; and session documentation drops to about 90 seconds. On top of that automation you get everything a clinic needs in one platform: a multi-view calendar with conflict detection, electronic medical records with interactive anatomical pain maps, billing, a real-time KPI dashboard with AI insights, QR-and-geolocation staff check-in, and a public self-booking page. GDPR-compliant by design—consent workflows, audit logs, encryption—and it scales from solo therapists to multi-practitioner clinics. A genuinely free plan lets you start with no credit card.","@type":"Answer"}},{"name":"Who Uses Serenna?","@type":"Question","acceptedAnswer":{"text":"Built for physiotherapy clinics, from solo therapists to multi-practitioner practices, to cut admin and no-shows with scheduling, records, billing, and a WhatsApp AI assistant.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/software/1086816/Serenna#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Physical Therapy Software","position":2,"item":"/directory/30596/physical-therapy/software","@type":"ListItem"},{"name":"Serenna","position":3,"item":"/software/1086816/Serenna","@type":"ListItem"}]}]}
</script>