---
description: Get detailed information about Lodgestory usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lodgestory Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Social CRM Tools Software](/directory/31584/social-crm-tools/software) > [Lodgestory](/software/1082820/Lodgestory)

# Lodgestory

Canonical: https://www.capterra.co.il/software/1082820/Lodgestory

> Cloud-based and AI-enabled omnichannel customer relationship management system that streamlines customer interactions with automation.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Lodgestory?

Lodgestory caters to e-commerce, hospitality, financial services, retail, nonprofits, travel and tourism, real estate, healthcare, education, and media and entertainment industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Marrg Global Tech

## Commercial Context

- **Starting Price**: US$33.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Bahamas, Bahrain, Bermuda, Botswana, Brazil, Canada, Cayman Islands, China, Costa Rica, Dominican Republic, Ghana, Hong Kong SAR China, India, Indonesia, Israel, Japan and 25 more

## Features

- Lead Capture Software
- Lead Nurturing Software
- Marketing Automation Software
- Multi-Channel Social Integration
- Social Media Monitoring Software
- Task Management Software

## Integrations (14 total)

- Facebook Business Suite
- Freshchat
- Freshdesk
- Freshmarketer
- Freshsales
- HubSpot CRM
- HubSpot Marketing Hub
- Instagram
- Shopify
- WhatsApp
- WooCommerce
- Zoho CRM
- Zoho Commerce
- Zoho Desk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Social CRM Tools Software](https://www.capterra.co.il/directory/31584/social-crm-tools/software)

## Alternatives

1. [Linked Helper 2](https://www.capterra.co.il/software/1013336/linked-helper-2) — 4.9/5 (259 reviews)
2. [Lyfpit](https://www.capterra.co.il/software/1011322/lyfpit) — 4.6/5 (138 reviews)
3. [Dripify](https://www.capterra.co.il/software/215082/dripify) — 4.7/5 (476 reviews)
4. [Hootsuite](https://www.capterra.co.il/software/121701/hootsuite) — 4.4/5 (3796 reviews)
5. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (6973 reviews)

## Reviews

### "Finally, One Inbox for Everything and the Automation Actually Works" — 5.0/5

> **Aishwary** | *6 May 2026* | Human Resources (HR) Software | Recommendation rating: 10.0/10
> 
> **Pros**: Lodgestory has genuinely changed how our team handles customer conversations. Before using it, we were jumping between WhatsApp Business, our email client, Instagram DMs, and a separate SMS tool it was a mess. Having everything land in one unified inbox has been a massive relief. The bot builder is where Lodgestory really shines for us. It's drag-and-drop, visual, and doesn't require you to be a developer to put together solid automated flows. We set up a lead qualification bot for our WhatsApp channel over a weekend, and it was handling inquiries on its own by Monday morning. The AI agents feature is also surprisingly capable we connected it to our product knowledge base and it resolves a good chunk of repetitive questions without agent involvement. The analytics dashboard gives clear visibility into response times and SLA compliance, which helps with team accountability. Pricing is fair for what you get, especially compared to Intercom or Zendesk at similar feature tiers.
> 
> **Cons**: Honestly, it's hard to find much to complain about. The mobile app is already usable but I find myself wanting even more of the desktop experience on the go a sign of how good the desktop version actually is. The support team is so responsive that I rarely need the documentation. If anything, the product is growing so fast that you sometimes wish certain newer features had been there from day one. Minor issues overall, nothing that's been a dealbreaker for our team.
> 
> We've been using Lodgestory for about five months now, primarily for customer support and WhatsApp-based sales engagement in the B2B space. Onboarding was straightforward the team was responsive during setup and helped us configure our WhatsApp Business API connection without too much friction. Day-to-day, the unified inbox has cut our average response time significantly because agents aren't switching between tabs constantly. The automation has reduced repetitive workload noticeably. It's a solid platform for a growing business that wants omnichannel communication without paying enterprise pricing. It's not perfect yet some features feel like they're still being refined but the core product works well and the team clearly ships updates regularly.

## Links

- [View on Capterra](https://www.capterra.co.il/software/1082820/Lodgestory)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10034523/Lodgestory/> |
| en-AE | <https://www.capterra.ae/software/1082820/Lodgestory> |
| en-AU | <https://www.capterra.com.au/software/1082820/Lodgestory> |
| en-CA | <https://www.capterra.ca/software/1082820/Lodgestory> |
| en-GB | <https://www.capterra.co.uk/software/1082820/Lodgestory> |
| en-IE | <https://www.capterra.ie/software/1082820/Lodgestory> |
| en-IL | <https://www.capterra.co.il/software/1082820/Lodgestory> |
| en-IN | <https://www.capterra.in/software/1082820/Lodgestory> |
| en-NZ | <https://www.capterra.co.nz/software/1082820/Lodgestory> |
| en-SG | <https://www.capterra.com.sg/software/1082820/Lodgestory> |
| en-ZA | <https://www.capterra.co.za/software/1082820/Lodgestory> |

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