---
description: Get detailed information about Talkees usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Talkees Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Talkees](/software/1081663/Talkees)

# Talkees

Canonical: https://www.capterra.co.il/software/1081663/Talkees

> Cloud-based customer communication platform with omnichannel inbox, AI chatbot, automated routing, and reporting across web chat.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Talkees?

Small to midsize businesses in e-commerce, retail, gastronomy, and consumer goods industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShieldOne

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Talkees provides clear and transparent pricing plans with no hidden fees or commitments. The Free plan allows users to test basic features without cost, while the Standard and Premium plans scale based on conversation volume and user count. Pricing is flat rate and displayed in Euros (€).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, Hungarian, Slovak
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Automated Responses
- Automated Routing
- Autoresponders
- Chat/Messaging
- Chatbot Software
- Code-free Development
- Customer Support Software
- Language Detection
- Lead Qualification
- Live Chat Software
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat
- Query Suggestions
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Sentiment Analysis
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (3 total)

- Mozello
- Web4
- Webnode

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)
- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Chatbase](https://www.capterra.co.il/software/1053300/chatbase) — 4.3/5 (73 reviews)
2. [ChatGPT](https://www.capterra.co.il/software/1049484/chatgpt) — 4.4/5 (404 reviews)
3. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)
4. [Botsonic](https://www.capterra.co.il/software/1061327/botsonic) — 4.8/5 (81 reviews)
5. [Wati](https://www.capterra.co.il/software/204314/wati) — 4.6/5 (207 reviews)

## Reviews

### "Good tool that actually helps" — 5.0/5

> **Tristan** | *25 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Talkees has been awesome so far. The chatbot answers super fast and actually understands what people ask, which honestly surprised us. We barely had to set anything up — just a few small tweaks and it worked right away. After a couple of weeks, we could see a big difference: customers are happier, conversations are smoother, and even the leads we get are better. It just makes life easier for everyone on our team.
> 
> **Cons**: The only downside is that the more advanced analytics are available only in the higher pricing plans. It’s not a dealbreaker, but it would be nice to have a bit more of that included in the lower tiers.
> 
> Overall, it’s been a really positive experience. Talkees took a lot of pressure off our team, especially with all the repetitive questions. The setup was quick, the AI is reliable, and the whole system feels simple and clean. It fits into our workflow without making things complicated. We’re sticking with it for sure.

## Links

- [View on Capterra](https://www.capterra.co.il/software/1081663/Talkees)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10033834/Talkees/> |
| en-AE | <https://www.capterra.ae/software/1081663/Talkees> |
| en-AU | <https://www.capterra.com.au/software/1081663/Talkees> |
| en-CA | <https://www.capterra.ca/software/1081663/Talkees> |
| en-GB | <https://www.capterra.co.uk/software/1081663/Talkees> |
| en-IE | <https://www.capterra.ie/software/1081663/Talkees> |
| en-IL | <https://www.capterra.co.il/software/1081663/Talkees> |
| en-IN | <https://www.capterra.in/software/1081663/Talkees> |
| en-NZ | <https://www.capterra.co.nz/software/1081663/Talkees> |
| en-SG | <https://www.capterra.com.sg/software/1081663/Talkees> |
| en-ZA | <https://www.capterra.co.za/software/1081663/Talkees> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Talkees","description":"Talkees is a cloud-based customer communication platform that brings messages from web chat, email, WhatsApp, Instagram, Facebook, SMS, and Telegram into one shared inbox. Support teams use it to manage all customer conversations from a single place without switching between apps.\n\nBusinesses can automate responses around the clock using a chatbot trained on their own knowledge base and product catalog. Incoming inquiries are automatically routed to the right team member based on topic. Agents can add internal notes, tag conversations, and access a shared knowledge base with articles, guides, and videos.\n\nE-commerce operators can send proactive messages such as discount offers and abandoned cart reminders via web chat or SMS. Built-in reporting covers conversation volume, agent performance, response times, and customer satisfaction.\n\nTalkees suits small to midsize teams in e-commerce, retail, gastronomy, and service industries, especially those using Shopify or WooCommerce.","image":"https://images.g2crowd.com/display-layer-screenshots/1612058/b72ea4c003c3ee374cac084a845695a9b89dac716571624c5505e3137f06ad12.png","url":"https://www.capterra.co.il/software/1081663/Talkees","@id":"https://www.capterra.co.il/software/1081663/Talkees#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.capterra.co.il/software/1081663/Talkees#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Talkees?","@type":"Question","acceptedAnswer":{"text":"Talkees is a cloud-based customer communication platform that brings messages from web chat, email, WhatsApp, Instagram, Facebook, SMS, and Telegram into one shared inbox. Support teams use it to manage all customer conversations from a single place without switching between apps.Businesses can automate responses around the clock using a chatbot trained on their own knowledge base and product catalog. Incoming inquiries are automatically routed to the right team member based on topic. Agents can add internal notes, tag conversations, and access a shared knowledge base with articles, guides, and videos.E-commerce operators can send proactive messages such as discount offers and abandoned cart reminders via web chat or SMS. Built-in reporting covers conversation volume, agent performance, response times, and customer satisfaction.Talkees suits small to midsize teams in e-commerce, retail, gastronomy, and service industries, especially those using Shopify or WooCommerce.","@type":"Answer"}},{"name":"Who Uses Talkees?","@type":"Question","acceptedAnswer":{"text":"Small to midsize businesses in e-commerce, retail, gastronomy, and consumer goods industries.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1081663/Talkees#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Talkees","position":3,"item":"/software/1081663/Talkees","@type":"ListItem"}]}]}
</script>
