---
description: Get detailed information about Helploom usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helploom Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Helploom](/software/1079103/Helploom)

# Helploom

Canonical: https://www.capterra.co.il/software/1079103/Helploom

> Helploom is a customer support software that helps small teams and solo founders manage service inquiries with streamlined tools.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Helploom

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Helploom offers three pricing plans: Free, Base, and Plus. All plans are billed per month. The Free plan is available at no cost and does not require a credit card. Base and Plus plans offer a 30% discount for the first 12 months for early adopters.
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Chat/Messaging
- Mobile Access
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Support Options

- Phone Support

## Category

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24046 reviews)
3. [WhatsApp](https://www.capterra.co.il/software/180345/whatsapp) — 4.7/5 (16296 reviews)
4. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1079103/Helploom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10032458/Helploom/> |
| en-AE | <https://www.capterra.ae/software/1079103/Helploom> |
| en-AU | <https://www.capterra.com.au/software/1079103/Helploom> |
| en-CA | <https://www.capterra.ca/software/1079103/Helploom> |
| en-GB | <https://www.capterra.co.uk/software/1079103/Helploom> |
| en-IE | <https://www.capterra.ie/software/1079103/Helploom> |
| en-IL | <https://www.capterra.co.il/software/1079103/Helploom> |
| en-IN | <https://www.capterra.in/software/1079103/Helploom> |
| en-NZ | <https://www.capterra.co.nz/software/1079103/Helploom> |
| en-SG | <https://www.capterra.com.sg/software/1079103/Helploom> |
| en-ZA | <https://www.capterra.co.za/software/1079103/Helploom> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Helploom","description":"Helploom is a customer support software designed for small teams and solo founders. The platform features a live chat widget that integrates with websites through a simple code snippet, enabling direct communication with visitors. Helploom captures contact information upfront and follows up via email when visitors leave the site to maintain conversation continuity. The system includes features for team collaboration through a shared inbox, allowing multiple team members to handle customer inquiries together. Implementation requires minimal technical knowledge with a straightforward copy-paste installation process that loads quickly. The platform offers identification capabilities to track logged-in users, making it easier to recognize returning customers. Helploom maintains conversation threads and provides AI assistance options to enhance support efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/26da3576-3082-4958-89ef-c0a3d17f14e0.png","url":"https://www.capterra.co.il/software/1079103/Helploom","@id":"https://www.capterra.co.il/software/1079103/Helploom#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.il/software/1079103/Helploom#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Helploom?","@type":"Question","acceptedAnswer":{"text":"Helploom is a customer support software designed for small teams and solo founders. The platform features a live chat widget that integrates with websites through a simple code snippet, enabling direct communication with visitors. Helploom captures contact information upfront and follows up via email when visitors leave the site to maintain conversation continuity. The system includes features for team collaboration through a shared inbox, allowing multiple team members to handle customer inquiries together. Implementation requires minimal technical knowledge with a straightforward copy-paste installation process that loads quickly. The platform offers identification capabilities to track logged-in users, making it easier to recognize returning customers. Helploom maintains conversation threads and provides AI assistance options to enhance support efficiency.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1079103/Helploom#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Helploom","position":3,"item":"/software/1079103/Helploom","@type":"ListItem"}]}]}
</script>
