---
description: Get detailed information about EasyDesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EasyDesk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [EasyDesk](/software/1077821/EasyDesk)

# EasyDesk

Canonical: https://www.capterra.co.il/software/1077821/EasyDesk

> Deliver 3X faster customer support with EasyDesk. Centralize emails, tickets \& chat in one simple help desk. \[Get started Free\]
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses EasyDesk?

Customer Support Service
Email Management
Ticket Management
Live Chat

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gain Solutions

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Norwegian
- **Available Countries**: Norway

## Features

- Activity Dashboard
- Customer Database
- Email Management Software
- Knowledge Base Management
- Live Chat Software
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Workflow Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.capterra.co.il/directory/32315/customer-support/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3444 reviews)
2. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4081 reviews)
3. [Zoho Desk](https://www.capterra.co.il/software/169505/zoho-desk) — 4.5/5 (2213 reviews)
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1786 reviews)
5. [Intercom](https://www.capterra.co.il/software/134347/intercom) — 4.5/5 (1133 reviews)

## Reviews

### "Reliable Help Desk Solution That Simplified Customer Support" — 5.0/5

> **Md Ahmarul** | *16 June 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: EasyDesk has made it much easier for our team to manage customer inquiries from one place. The interface is clean and intuitive, so new team members can learn it quickly. We especially like the ticket management system, automation features, and response tracking, which have helped us reduce resolution times and improve customer satisfaction.
> 
> **Cons**: While the platform works well overall, some advanced customization options are limited. We would also appreciate more third-party integrations and additional reporting features for deeper analytics.
> 
> As a growing business, we needed a support platform that was easy to implement and scalable. EasyDesk has met our expectations by helping us organize customer communications efficiently and maintain better service quality. The software has improved team productivity and given us better visibility into support performance. Overall, it has been a positive experience, and we would recommend it to businesses looking for a dependable help desk solution.

## Links

- [View on Capterra](https://www.capterra.co.il/software/1077821/EasyDesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031235/EasyDesk/> |
| en-AE | <https://www.capterra.ae/software/1077821/EasyDesk> |
| en-AU | <https://www.capterra.com.au/software/1077821/EasyDesk> |
| en-CA | <https://www.capterra.ca/software/1077821/EasyDesk> |
| en-GB | <https://www.capterra.co.uk/software/1077821/EasyDesk> |
| en-IE | <https://www.capterra.ie/software/1077821/EasyDesk> |
| en-IL | <https://www.capterra.co.il/software/1077821/EasyDesk> |
| en-IN | <https://www.capterra.in/software/1077821/EasyDesk> |
| en-NZ | <https://www.capterra.co.nz/software/1077821/EasyDesk> |
| en-SG | <https://www.capterra.com.sg/software/1077821/EasyDesk> |
| en-ZA | <https://www.capterra.co.za/software/1077821/EasyDesk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"EasyDesk","description":"EasyDesk is a modern help desk and ticketing solution designed to streamline customer support and internal service requests. With features like automated ticket routing, SLA tracking, canned responses, and a live chat widget, EasyDesk helps teams resolve issues faster and more efficiently. Support customers via email, chat, and social media—all from a centralized dashboard. Empower users with a self-service knowledge base, manage feedback, and share product updates via a public roadmap and changelog. EasyDesk is easy to use, scalable for teams of any size, and perfect for startups, IT teams, SaaS businesses, and growing support teams. Try it free for 14 days—no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f574b509-eb46-467b-985a-327d933c1909.png","url":"https://www.capterra.co.il/software/1077821/EasyDesk","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1077821/EasyDesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1077821/EasyDesk#faqs","mainEntity":[{"name":"What Is EasyDesk?","@type":"Question","acceptedAnswer":{"text":"EasyDesk is a modern help desk and ticketing solution designed to streamline customer support and internal service requests. With features like automated ticket routing, SLA tracking, canned responses, and a live chat widget, EasyDesk helps teams resolve issues faster and more efficiently. Support customers via email, chat, and social media—all from a centralized dashboard. Empower users with a self-service knowledge base, manage feedback, and share product updates via a public roadmap and changelog. EasyDesk is easy to use, scalable for teams of any size, and perfect for startups, IT teams, SaaS businesses, and growing support teams. Try it free for 14 days—no credit card required.","@type":"Answer"}},{"name":"Who Uses EasyDesk?","@type":"Question","acceptedAnswer":{"text":"Customer Support ServiceEmail ManagementTicket ManagementLive Chat","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.il/software/1077821/EasyDesk#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"EasyDesk","position":3,"item":"/software/1077821/EasyDesk","@type":"ListItem"}]}]}
</script>