---
description: Get detailed information about ICTCRM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ICTCRM Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [ICTCRM](/software/1077603/ICTCRM)

# ICTCRM

Canonical: https://www.capterra.co.il/software/1077603/ICTCRM

> ICTCRM is open-source CRM software that integrates contact center features to improve customer interactions.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$1,500.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Dutch, English, French, German, Italian
- **Available Countries**: Pakistan

## Features

- Contact Management Software
- Interaction Tracking
- Lead Management Software
- Quotes/Estimates
- Reporting/Analytics

## Integrations (2 total)

- ICTContact
- SuiteCRM

## Support Options

- Chat

## Category

- [CRM Software](https://www.capterra.co.il/directory/2/customer-relationship-management/software)

## Alternatives

1. [monday CRM](https://www.capterra.co.il/software/1024614/monday-crm) — 4.7/5 (453 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co.il/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.il/software/61368/salesforce) — 4.4/5 (18768 reviews)
4. [Mailchimp](https://www.capterra.co.il/software/110228/mailchimp) — 4.5/5 (17572 reviews)
5. [Zoho CRM](https://www.capterra.co.il/software/155928/zoho-crm) — 4.3/5 (6964 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1077603/ICTCRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10031001/ICTCRM/> |
| en-AE | <https://www.capterra.ae/software/1077603/ICTCRM> |
| en-AU | <https://www.capterra.com.au/software/1077603/ICTCRM> |
| en-CA | <https://www.capterra.ca/software/1077603/ICTCRM> |
| en-GB | <https://www.capterra.co.uk/software/1077603/ICTCRM> |
| en-IE | <https://www.capterra.ie/software/1077603/ICTCRM> |
| en-IL | <https://www.capterra.co.il/software/1077603/ICTCRM> |
| en-IN | <https://www.capterra.in/software/1077603/ICTCRM> |
| en-NZ | <https://www.capterra.co.nz/software/1077603/ICTCRM> |
| en-SG | <https://www.capterra.com.sg/software/1077603/ICTCRM> |
| en-ZA | <https://www.capterra.co.za/software/1077603/ICTCRM> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"ICTCRM","description":"ICTCRM is an open source customer relationship management software that combines SuiteCRM with ICTContact's contact center capabilities. The system features business process automation and integrates communication technologies like voice calls and text messaging for customer interactions. ICTCRM provides dashboards with login access for various organizational roles while maintaining security protocols. The solution operates with customizable permission settings for different users. The platform integrates unified communications to enhance customer relationship management through improved business processes and communication. ICTCRM functions as a multitenant solution that connects staff with customers through voice calls and messaging features. The system includes administrative controls that allow specific permissions to be assigned to different users within the organization.","url":"https://www.capterra.co.il/software/1077603/ICTCRM","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1077603/ICTCRM#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"offers":{"price":"1500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1077603/ICTCRM#faqs","mainEntity":[{"name":"What Is ICTCRM?","@type":"Question","acceptedAnswer":{"text":"ICTCRM is an open source customer relationship management software that combines SuiteCRM with ICTContact's contact center capabilities. The system features business process automation and integrates communication technologies like voice calls and text messaging for customer interactions. ICTCRM provides dashboards with login access for various organizational roles while maintaining security protocols. The solution operates with customizable permission settings for different users. The platform integrates unified communications to enhance customer relationship management through improved business processes and communication. ICTCRM functions as a multitenant solution that connects staff with customers through voice calls and messaging features. The system includes administrative controls that allow specific permissions to be assigned to different users within the organization.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"ICTCRM","position":3,"item":"/software/1077603/ICTCRM","@type":"ListItem"}],"@id":"https://www.capterra.co.il/software/1077603/ICTCRM#breadcrumblist"}]}
</script>