---
description: Get detailed information about Incident Management + AI ICAM usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Incident Management + AI ICAM Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Risk Management Software](/directory/30665/risk-management/software) > [Incident Management + AI ICAM](/software/1077298/SMP-365)

# Incident Management + AI ICAM

Canonical: https://www.capterra.co.il/software/1077298/SMP-365

> AI-assisted incident management and ICAM investigations built for Microsoft 365 and SharePoint.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Incident Management + AI ICAM?

Microsoft 365 and SharePoint-native incident management and AI-assisted ICAM investigations with 5 Whys, PEEPO, corrective actions, dashboards, notifications and executive reporting.

## About the vendor

- **Company**: SMP 365

## Commercial Context

- **Starting Price**: US$999.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: USD $999 per user/per year Minimum of 10 users up to 50 users.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Alerts/Notifications
- Audit Management
- Audit Trail
- Case Management Software
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Data Management Software
- Document Management Software
- Incident Management Software
- Incident Reporting
- Investigation Management Software
- Mobile Access
- Reporting & Statistics
- Response Management
- Risk Analysis
- Risk Scoring
- Task Management Software
- Ticket Management

## Integrations (1 total)

- Microsoft 365

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Risk Management Software](https://www.capterra.co.il/directory/30665/risk-management/software)

## Related Categories

- [Risk Management Software](https://www.capterra.co.il/directory/30665/risk-management/software)
- [Incident Management Software](https://www.capterra.co.il/directory/31332/incident-management/software)
- [Investigation Management Software](https://www.capterra.co.il/directory/30572/investigation-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.5/5 (751 reviews)
2. [SafetyCulture](https://www.capterra.co.il/software/141080/iauditor) — 4.6/5 (354 reviews)
3. [ilert](https://www.capterra.co.il/software/207205/ilert) — 4.7/5 (64 reviews)
4. [Pirani](https://www.capterra.co.il/software/196959/pirani) — 4.5/5 (212 reviews)
5. [Resolver](https://www.capterra.co.il/software/147599/resolver) — 4.4/5 (79 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1077298/SMP-365)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10030698/SMP-365/> |
| en-AE | <https://www.capterra.ae/software/1077298/SMP-365> |
| en-AU | <https://www.capterra.com.au/software/1077298/SMP-365> |
| en-CA | <https://www.capterra.ca/software/1077298/SMP-365> |
| en-GB | <https://www.capterra.co.uk/software/1077298/SMP-365> |
| en-IE | <https://www.capterra.ie/software/1077298/SMP-365> |
| en-IL | <https://www.capterra.co.il/software/1077298/SMP-365> |
| en-IN | <https://www.capterra.in/software/1077298/SMP-365> |
| en-NZ | <https://www.capterra.co.nz/software/1077298/SMP-365> |
| en-SG | <https://www.capterra.com.sg/software/1077298/SMP-365> |
| en-ZA | <https://www.capterra.co.za/software/1077298/SMP-365> |

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