---
description: Get detailed information about Helpion usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpion Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/30676/itsm/software) > [Helpion](/software/1076538/Helpion)

# Helpion

Canonical: https://www.capterra.co.il/software/1076538/Helpion

> Cloud-based IT operations tool that streamlines ticket and change management, tracks assets, automates workflows, and creates reports.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Helpion?

Targets enterprises, IT teams, and tech-driven businesses aiming to streamline service delivery, automate workflows, and boost efficiency across support and operations.

## About the vendor

- **Company**: LeSoft
- **Founded**: 2020

## Commercial Context

- **Starting Price**: £15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Alerts/Escalation
- Asset Tracking Software
- Configuration Management
- Contract/License Management
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Service Management (ITSM) Software](https://www.capterra.co.il/directory/30676/itsm/software)

## Alternatives

1. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [Atera](https://www.capterra.co.il/software/144309/atera) — 4.5/5 (446 reviews)
3. [NinjaOne](https://www.capterra.co.il/software/165889/ninjaone) — 4.7/5 (282 reviews)
4. [Mint Service Desk](https://www.capterra.co.il/software/187044/mint-service-desk) — 4.8/5 (22 reviews)
5. [XEOX](https://www.capterra.co.il/software/206486/xeox) — 4.5/5 (27 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1076538/Helpion)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10029954/Helpion/> |
| en-AE | <https://www.capterra.ae/software/1076538/Helpion> |
| en-AU | <https://www.capterra.com.au/software/1076538/Helpion> |
| en-CA | <https://www.capterra.ca/software/1076538/Helpion> |
| en-GB | <https://www.capterra.co.uk/software/1076538/Helpion> |
| en-IE | <https://www.capterra.ie/software/1076538/Helpion> |
| en-IL | <https://www.capterra.co.il/software/1076538/Helpion> |
| en-IN | <https://www.capterra.in/software/1076538/Helpion> |
| en-NZ | <https://www.capterra.co.nz/software/1076538/Helpion> |
| en-SG | <https://www.capterra.com.sg/software/1076538/Helpion> |
| en-ZA | <https://www.capterra.co.za/software/1076538/Helpion> |

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