---
description: Get detailed information about Chatty usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chatty Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chatty](/software/1074931/Chatty)

# Chatty

Canonical: https://www.capterra.co.il/software/1074931/Chatty

> Cloud-based live chat and AI sales tool for Shopify stores, with omnichannel inbox, AI product recommendations, and cart recovery.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Chatty?

Shopify merchants of all sizes, from solo entrepreneurs to large enterprises, in the ecommerce and online retail industries.

## About the vendor

- **Company**: Chatty

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Chatty offers flexible pricing plans designed for businesses of all sizes, from small Shopify stores to large eCommerce brands. Each plan includes AI-powered live chat, chatbot automation, and customer support tools to improve engagement and sales.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States, Vietnam

## Features

- Chat/Messaging
- Customizable Branding
- Live Chat Software
- Mobile Access
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History

## Integrations (6 total)

- GemPages
- Google Drive & Docs for Confluence
- Joy Loyalty
- Klaviyo
- Shopify
- Shopify Plus

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3481 reviews)
2. [Slack](https://www.capterra.co.il/software/135003/slack) — 4.7/5 (24209 reviews)
3. [WhatsApp](https://www.capterra.co.il/software/180345/whatsapp) — 4.7/5 (16466 reviews)
4. [HubSpot CRM](https://www.capterra.co.il/software/152373/hubspot-crm) — 4.5/5 (4487 reviews)
5. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4092 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1074931/Chatty)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10028351/Chatty/> |
| en-AE | <https://www.capterra.ae/software/1074931/Chatty> |
| en-AU | <https://www.capterra.com.au/software/1074931/Chatty> |
| en-CA | <https://www.capterra.ca/software/1074931/Chatty> |
| en-GB | <https://www.capterra.co.uk/software/1074931/Chatty> |
| en-IE | <https://www.capterra.ie/software/1074931/Chatty> |
| en-IL | <https://www.capterra.co.il/software/1074931/Chatty> |
| en-IN | <https://www.capterra.in/software/1074931/Chatty> |
| en-NZ | <https://www.capterra.co.nz/software/1074931/Chatty> |
| en-SG | <https://www.capterra.com.sg/software/1074931/Chatty> |
| en-ZA | <https://www.capterra.co.za/software/1074931/Chatty> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.il/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Chatty","description":"Chatty is a cloud-based live chat and AI sales platform built for Shopify stores. It combines an AI assistant with a unified inbox that consolidates web chat, email, Facebook Messenger, and Instagram into one place, so merchants can manage all customer conversations without switching between apps.\n\nThe AI assistant is trained on each store's product catalog, FAQs, and custom data sources. It answers customer questions, recommends products, manages cart actions, and sends checkout links automatically, around the clock, without requiring additional support staff.\n\nWhen a human agent takes over, the AI provides a conversation summary and detects the customer's language, supporting 19 languages. Revenue from chat is tracked directly on Shopify orders, so merchants can see exactly how chat contributes to sales.\n\nChatty suits Shopify merchants of any size, from solo store owners to large enterprises, who want to automate customer support and grow sales without expanding their team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c31d2fec-f249-450c-b442-075ffad1fcc5.png","url":"https://www.capterra.co.il/software/1074931/Chatty","@id":"https://www.capterra.co.il/software/1074931/Chatty#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise"},{"@id":"https://www.capterra.co.il/software/1074931/Chatty#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Chatty?","@type":"Question","acceptedAnswer":{"text":"Chatty is a cloud-based live chat and AI sales platform built for Shopify stores. It combines an AI assistant with a unified inbox that consolidates web chat, email, Facebook Messenger, and Instagram into one place, so merchants can manage all customer conversations without switching between apps.The AI assistant is trained on each store's product catalog, FAQs, and custom data sources. It answers customer questions, recommends products, manages cart actions, and sends checkout links automatically, around the clock, without requiring additional support staff.When a human agent takes over, the AI provides a conversation summary and detects the customer's language, supporting 19 languages. Revenue from chat is tracked directly on Shopify orders, so merchants can see exactly how chat contributes to sales.Chatty suits Shopify merchants of any size, from solo store owners to large enterprises, who want to automate customer support and grow sales without expanding their team.","@type":"Answer"}},{"name":"Who Uses Chatty?","@type":"Question","acceptedAnswer":{"text":"Shopify merchants of all sizes, from solo entrepreneurs to large enterprises, in the ecommerce and online retail industries.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.il/software/1074931/Chatty#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Chatty","position":3,"item":"/software/1074931/Chatty","@type":"ListItem"}]}]}
</script>