---
description: Get detailed information about Ticketing As A Service usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ticketing As A Service Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Ticketing As A Service](/software/1071849/Ticketing-As-A-Service)

# Ticketing As A Service

Canonical: https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service

> Certified Microsoft Teams Ticketing System for IT incidents to HR requests, customer care to legal.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Kitameraki

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, English, European Portuguese, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management Software

## Integrations (2 total)

- Microsoft 365
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3408 reviews)
2. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [Milvus](https://www.capterra.co.il/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.il/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10025254/Ticketing-As-A-Service/> |
| en-AE | <https://www.capterra.ae/software/1071849/Ticketing-As-A-Service> |
| en-AU | <https://www.capterra.com.au/software/1071849/Ticketing-As-A-Service> |
| en-CA | <https://www.capterra.ca/software/1071849/Ticketing-As-A-Service> |
| en-GB | <https://www.capterra.co.uk/software/1071849/Ticketing-As-A-Service> |
| en-IE | <https://www.capterra.ie/software/1071849/Ticketing-As-A-Service> |
| en-IL | <https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service> |
| en-IN | <https://www.capterra.in/software/1071849/Ticketing-As-A-Service> |
| en-NZ | <https://www.capterra.co.nz/software/1071849/Ticketing-As-A-Service> |
| en-SG | <https://www.capterra.com.sg/software/1071849/Ticketing-As-A-Service> |
| en-ZA | <https://www.capterra.co.za/software/1071849/Ticketing-As-A-Service> |

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