---
description: Get detailed information about Ticketing As A Service usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ticketing As A Service Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/30008/help-desk/software) > [Ticketing As A Service](/software/1071849/Ticketing-As-A-Service)

# Ticketing As A Service

Canonical: https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service

> Certified Microsoft Teams Ticketing System for IT incidents to HR requests, customer care to legal.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Ticketing As A Service?

Designed for IT support teams, HR departments, and customer service managers in small to mid-sized businesses who need a simple, integrated ticketing solution within Microsoft Teams.

## About the vendor

- **Company**: Kitameraki

## Commercial Context

- **Starting Price**: US$14.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Prices shown exclude tax and may vary by region and currency. Your local price will be shown at checkout.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, English, European Portuguese, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Collaboration Tools
- Multi-Channel Communication
- Prioritization
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management Software

## Integrations (2 total)

- Microsoft 365
- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.il/software/124981/freshdesk) — 4.5/5 (3460 reviews)
2. [Freshservice](https://www.capterra.co.il/software/132997/freshservice) — 4.5/5 (751 reviews)
3. [Zendesk Suite](https://www.capterra.co.il/software/164283/zendesk) — 4.4/5 (4083 reviews)
4. [Milvus](https://www.capterra.co.il/software/202528/milvus) — 4.8/5 (298 reviews)
5. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1786 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10025254/Ticketing-As-A-Service/> |
| en-AE | <https://www.capterra.ae/software/1071849/Ticketing-As-A-Service> |
| en-AU | <https://www.capterra.com.au/software/1071849/Ticketing-As-A-Service> |
| en-CA | <https://www.capterra.ca/software/1071849/Ticketing-As-A-Service> |
| en-GB | <https://www.capterra.co.uk/software/1071849/Ticketing-As-A-Service> |
| en-IE | <https://www.capterra.ie/software/1071849/Ticketing-As-A-Service> |
| en-IL | <https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service> |
| en-IN | <https://www.capterra.in/software/1071849/Ticketing-As-A-Service> |
| en-NZ | <https://www.capterra.co.nz/software/1071849/Ticketing-As-A-Service> |
| en-SG | <https://www.capterra.com.sg/software/1071849/Ticketing-As-A-Service> |
| en-ZA | <https://www.capterra.co.za/software/1071849/Ticketing-As-A-Service> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Ticketing As A Service","description":"A Certified Microsoft Teams Ticketing System for managing bugs, incidents and service requests.\n\nTicketing As A Service is a Certified Microsoft Teams Ticketing System built to simplify the submission, tracking, and management of Incidents and Service Requests.\n\nWhether it’s requests from external customers (customer care) or internal departments—such as IT support (help desk / service desk), HR employee requests, or legal and marketing needs - it efficiently handles them all within the familiar Microsoft Teams interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e5926ace-64ad-4094-bd2d-0b3043c3086a.png","url":"https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service#faqs","mainEntity":[{"name":"What Is Ticketing As A Service?","@type":"Question","acceptedAnswer":{"text":"A Certified Microsoft Teams Ticketing System for managing bugs, incidents and service requests.Ticketing As A Service is a Certified Microsoft Teams Ticketing System built to simplify the submission, tracking, and management of Incidents and Service Requests.Whether it’s requests from external customers (customer care) or internal departments—such as IT support (help desk / service desk), HR employee requests, or legal and marketing needs - it efficiently handles them all within the familiar Microsoft Teams interface.","@type":"Answer"}},{"name":"Who Uses Ticketing As A Service?","@type":"Question","acceptedAnswer":{"text":"Designed for IT support teams, HR departments, and customer service managers in small to mid-sized businesses who need a simple, integrated ticketing solution within Microsoft Teams.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Ticketing As A Service","position":3,"item":"/software/1071849/Ticketing-As-A-Service","@type":"ListItem"}],"@id":"https://www.capterra.co.il/software/1071849/Ticketing-As-A-Service#breadcrumblist"}]}
</script>