---
description: Get detailed information about Zoom Virtual Agent usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Virtual Agent Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Zoom Virtual Agent](/software/1067291/Zoom-Virtual-Agent)

# Zoom Virtual Agent

Canonical: https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent

> Cloud-based conversational AI platform that helps businesses resolve customer support requests via voice, chat, and self-service tools.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Zoom Virtual Agent?

Small, midsize, and large businesses in healthcare, retail, financial services, education, government, manufacturing, real estate, and e-commerce that operate customer-facing or employee-facing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom
- **Founded**: 2011

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Chatbot Software
- Customer Support Software
- Language Detection
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing

## Integrations (6 total)

- Amazon Connect
- Freshdesk
- Gorgias
- Kustomer
- Microsoft Teams
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)
- [AI Agents for Customer Support](https://www.capterra.co.il/directory/34696/ai-agents-for-customer-support/software)
- [Virtual Assistant Software](https://www.capterra.co.il/directory/33535/virtual-assistant/software)
- [Conversational AI Platform Software](https://www.capterra.co.il/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)
2. [Sobot Nexus](https://www.capterra.co.il/software/1072329/Sobot) — 4.9/5 (118 reviews)
3. [Text](https://www.capterra.co.il/software/1078275/Text) — 4.7/5 (32 reviews)
4. [Kustomer](https://www.capterra.co.il/software/158128/kustomer) — 4.7/5 (80 reviews)
5. [ElevenLabs](https://www.capterra.co.il/software/1055543/elevenlabs) — 4.7/5 (25 reviews)

## Reviews

### "A Valuable Tool for Modernized Support" — 5.0/5

> **Humashankar** | *19 July 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like virtual agent's ability to understand and respond to customer inquiries in a conversational manner was impressive
> 
> **Cons**: The virtual agent's responses occasionally felt too scripted, lacking a personal touch
> 
> My experience with Zoom Virtual Agent was positive and promising

## Links

- [View on Capterra](https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021412/Zoom-Virtual-Agent/> |
| en-AE | <https://www.capterra.ae/software/1067291/Zoom-Virtual-Agent> |
| en-AU | <https://www.capterra.com.au/software/1067291/Zoom-Virtual-Agent> |
| en-CA | <https://www.capterra.ca/software/1067291/Zoom-Virtual-Agent> |
| en-GB | <https://www.capterra.co.uk/software/1067291/Zoom-Virtual-Agent> |
| en-IE | <https://www.capterra.ie/software/1067291/Zoom-Virtual-Agent> |
| en-IL | <https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent> |
| en-IN | <https://www.capterra.in/software/1067291/Zoom-Virtual-Agent> |
| en-NZ | <https://www.capterra.co.nz/software/1067291/Zoom-Virtual-Agent> |
| en-SG | <https://www.capterra.com.sg/software/1067291/Zoom-Virtual-Agent> |
| en-ZA | <https://www.capterra.co.za/software/1067291/Zoom-Virtual-Agent> |

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