---
description: Get detailed information about Zoom Virtual Agent usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoom Virtual Agent Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Zoom Virtual Agent](/software/1067291/Zoom-Virtual-Agent)

# Zoom Virtual Agent

Canonical: https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent

> Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Chatbot Software
- Customer Support Software
- Language Detection
- Natural Language Processing

## Integrations (1 total)

- Zoom Contact Center

## Support Options

- Knowledge Base Software
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.il/directory/32448/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.capterra.co.il/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.capterra.co.il/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.co.il/software/1061327/botsonic) — 4.8/5 (79 reviews)
4. [Tidio](https://www.capterra.co.il/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.co.il/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "A Valuable Tool for Modernized Support" — 5.0/5

> **Humashankar** | *19 July 2024* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like virtual agent's ability to understand and respond to customer inquiries in a conversational manner was impressive
> 
> **Cons**: The virtual agent's responses occasionally felt too scripted, lacking a personal touch
> 
> My experience with Zoom Virtual Agent was positive and promising

## Links

- [View on Capterra](https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10021412/Zoom-Virtual-Agent/> |
| en-AE | <https://www.capterra.ae/software/1067291/Zoom-Virtual-Agent> |
| en-AU | <https://www.capterra.com.au/software/1067291/Zoom-Virtual-Agent> |
| en-CA | <https://www.capterra.ca/software/1067291/Zoom-Virtual-Agent> |
| en-GB | <https://www.capterra.co.uk/software/1067291/Zoom-Virtual-Agent> |
| en-IE | <https://www.capterra.ie/software/1067291/Zoom-Virtual-Agent> |
| en-IL | <https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent> |
| en-IN | <https://www.capterra.in/software/1067291/Zoom-Virtual-Agent> |
| en-NZ | <https://www.capterra.co.nz/software/1067291/Zoom-Virtual-Agent> |
| en-SG | <https://www.capterra.com.sg/software/1067291/Zoom-Virtual-Agent> |
| en-ZA | <https://www.capterra.co.za/software/1067291/Zoom-Virtual-Agent> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Israel helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.il","url":"https://www.capterra.co.il/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.il/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Zoom Virtual Agent","description":"Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations.\n\nZoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d114c284-51ba-4340-b295-64c72a0d03ed.png","url":"https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent","@type":"SoftwareApplication","@id":"https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.il/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent#faqs","mainEntity":[{"name":"What Is Zoom Virtual Agent?","@type":"Question","acceptedAnswer":{"text":"Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations.Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/32448/chatbot/software","@type":"ListItem"},{"name":"Zoom Virtual Agent","position":3,"item":"/software/1067291/Zoom-Virtual-Agent","@type":"ListItem"}],"@id":"https://www.capterra.co.il/software/1067291/Zoom-Virtual-Agent#breadcrumblist"}]}
</script>