---
description: Get detailed information about Instadesk usability, features, price, benefits and disadvantages from verified user experiences. Read reviews and discover similar tools on Capterra Israel.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Instadesk Price, Reviews & Ratings - Capterra Israel 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Instadesk](/software/1062492/instadesk)

# Instadesk

Canonical: https://www.capterra.co.il/software/1062492/instadesk

> Instadesk is an AI empowered contact center solution that helps your enterprise to elevate communicating efficiency with customers.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Instadesk?

E-commerce, Finance, Education, Gaming Industry, etc.

## About the vendor

- **Company**: ZKJ Technology

## Commercial Context

- **Starting Price**: US$3,000.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Instadesk offers two chatbot editions. Professional includes traditional knowledge base and multi-turn dialogue. Flagship adds unlimited traditional Q\&A and 100k AIGC document queries. Both come with free Q\&A allowance. Additional bots available as add-ons. Starts at $3,000 per year.20% discount applied.
Instadesk VoiceBot offers flexible pricing for both inbound and outbound AI voice solutions. Choose between traditional NLP-based models or more advanced LLM-powered versions for smarter, more human-like conversations. All plans are billed based on usage — pay only for the minutes you use. No fixed concurrency commitments required. Ideal for businesses with variable call volumes. Free trial available. No credit card needed to start.
Instadesk Call Center offers flexible pricing starting at $3,000 per year. Choose from professional or flagship editions based on your needs. Professional includes IVR navigation, routing strategies, outbound tasks, and agent monitoring. Flagship adds predictive dialing, smart form filling, and a unified workspace. All plans are billed per agent per year. No hidden fees. Free trial available. No credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Chinese, English, Indonesian, Malay, Spanish, Thai, Traditional Chinese
- **Available Countries**: Argentina, Bolivia, Brazil, Cambodia, Chile, China, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Hong Kong SAR China, India, Indonesia, Japan, Jordan, Macao SAR China, Malaysia, Paraguay, Peru and 10 more

## Features

- Activity Dashboard
- Agent Interface
- Auto-Dialer
- Automated Routing
- CRM Software
- Call Center Management
- Call Recording Software
- Call Routing
- Call Tracking Software
- Call Transfer
- Chat/Messaging
- Chatbot Software
- Computer Telephony Integration
- IVR
- Knowledge Base Management
- Multi-Channel Communication
- Natural Language Processing
- Quality Management Software
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Workforce Management Software

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.il/directory/30797/live-chat/software)
- [Unified Communications Software](https://www.capterra.co.il/directory/31035/unified-communications/software)
- [Telephony Software](https://www.capterra.co.il/directory/30084/telephony/software)
- [Help Desk & Ticketing Software](https://www.capterra.co.il/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.il/directory/22/customer-service/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.il/software/102188/liveagent) — 4.7/5 (1786 reviews)
2. [inconnect](https://www.capterra.co.il/software/164772/omnichannel) — 3.9/5 (19 reviews)
3. [Bitrix24](https://www.capterra.co.il/software/113540/bitrix24) — 4.2/5 (997 reviews)
4. [Genesys Cloud CX](https://www.capterra.co.il/software/21409/genesys-cloud) — 4.3/5 (264 reviews)
5. [NiCE CXone](https://www.capterra.co.il/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Links

- [View on Capterra](https://www.capterra.co.il/software/1062492/instadesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10017635/Instadesk/> |
| en-AE | <https://www.capterra.ae/software/1062492/instadesk> |
| en-AU | <https://www.capterra.com.au/software/1062492/instadesk> |
| en-CA | <https://www.capterra.ca/software/1062492/instadesk> |
| en-GB | <https://www.capterra.co.uk/software/1062492/instadesk> |
| en-IE | <https://www.capterra.ie/software/1062492/instadesk> |
| en-IL | <https://www.capterra.co.il/software/1062492/instadesk> |
| en-IN | <https://www.capterra.in/software/1062492/instadesk> |
| en-NZ | <https://www.capterra.co.nz/software/1062492/instadesk> |
| en-SG | <https://www.capterra.com.sg/software/1062492/instadesk> |
| en-ZA | <https://www.capterra.co.za/software/1062492/instadesk> |

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