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What Is LawnPro?

With over 40,000 users and in business since 2003, LawnPro is a cloud-based software for lawn care professionals to automate their business processes and workflows. LawnPro handles job scheduling, dispatch, automatic invoicing, automatic customer text notifications, automatic payment processing, automation of late payment reminders, online booking / client portal; potential client follow-up reminders, and much more!

Who Uses LawnPro?

Lawn care software for small to medium-sized lawn care & landscaping businesses which helps with scheduling, automated text messaging, invoicing, estimates, online payments, client portal and more.

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Reviews of LawnPro

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.5
Features
4.5
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
71%
4
24%
3
4%
1
1%
Lindsey
Lindsey
Project Manager in US
Verified LinkedIn User
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive Lawn Care Software - Constantly Evolving

5.0 5 years ago

Comments: As a startup we purchased a lifetime membership/subscription for an incredibly reasonable price. We started one property at a time and have well over 350 clients. Some clients, of course, are one timers, but we have the ability to access all of their information.

Pros:

Our biggest use of this software has been for the preparation and follow through of estimates. The system allows the users to be at a property, complete quotes, send them to homeowners or clients, and recieve a response. You can save commonly used items or services to make it easy to estimate accurately. For example if you install black mulch constantly, you can save the material price for 1 cu yd mulch, the install price, or delivery price. There is a lot of flexibility. It also makes it easy to track through the system and to create quotes for homeowners that are consistent over time. We also use it for accounting and we can see payments, overdue notices, and all kinds of financial transactions. We connect our quickbooks and we run payroll from the software as well.

Cons:

We signed up many years ago and the features were kind of rough. There are a lot of features that I don't think have much use. There are things like chemical sprays, a map feature which we've never utilized and some other kinds of reporting that we NEVER use. That may just be specific to our company and other companies may find it helpful, but for us, I'd rather improve the accounting and estimate part of the program. I also think it's hard to search within the system. Let's say you know you installed mulch and planted pansies and those notes are in your system. There is no way to find that homeowner unless you sort by date, know their name or address, or know the estimate number and find your way to them. I have blanked on a client and it's taken me quite a while do dig them up. I often have to go back between emails and our software. Other than estimates, I don't email directly from the software.

Sean
Managing member in US
Environmental Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Excellent CRM software for new landscaping business

5.0 4 years ago

Comments: My experience with whoever is behind the chat bot has been exceptional. I’ve never had to call them and can do everything from the app or computer. They even get back to me within a couple hours on weekends.

Pros:

It’s inexpensive and fairly simple to use. There are a lot of services on here that I don’t understand and would probably need someone to teach me how to use it. Customer service does get back to me quickly and the software engineers are quick to fix issue when they arise. Overall it’s a fine product for what I need right now.

Cons:

It took some time to get used to navigating. I would like to see an estimate button at the top of the dashboard on the mobile app because that’s what I mainly use this software for.

Joel
owner in US
Facilities Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

For most part this is a great program.

3.0 2 years ago

Comments: For me this program mostly is great. If the company would make it app field friendly with minus that you can read in a brighter setting and add recurring invoicing so I don't have to make a manual invoice out every month just so my clients have line items. My rating stars would be higher. These 2 items are crucial to my business functioning smoothly.

Pros:

Has a lot of great features. 2 way Quickbooks sync, 2 way free style text messages. Great customer portal. Customers can prepay and when invoices created it will apply payment from credit on file. Has a full function mobile app, best I have seen in trying many apps,can be limited by employee job. Online payments available through PayPal and stripe (I personally do not like Stripe takes 7-10 days to get your money)

Cons:

Menu's on the program are to dark with thin fonts and makes it very hard to use it in the field. Does not have recurring invoicing for jobs that are the same every month. Only way to do that is create a contract but then you have no line items.

Kenneth
Owner in US
Consumer Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Powerful System for tracking

5.0 4 years ago

Comments: Very positive. It has helped with everyone being able to access and see what is on the schedule and where the crews are in their daily route.

Pros:

I like the fact you can track overall time at a specific customers property for the whole season. I like the heads up of the schedule for the week and month. Its also got a ton of great features for tracking customer relationships as well as for tracking maintenance.

Cons:

The only downside I have found is for the financials it does not go in as much depth as Quickbooks, but I am still learning so I may have missed something that gives me more information that I am looking for.

John
Owner/Operator in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent Software

5.0 4 years ago

Comments: This has been a good Program to use for my business. I have grown with them as they have grown. Streamlining the office side of my business has been very very good. Over the Years they have made the software program very good.

Pros:

I have used lawnPro almost as long as I have been in business or almost as long as they have been around I think. There are 4 key things that I like most about the software. Customer Portal- I have had several customer's that have commented about how nice the customer portal is. Being able to pay there bill, view invoices etc. That is my main goal- Customer easiness of doing business with me. 2nd- Credit Card processing. Being able to get paid weekly now is a huge deal. 3rd- I am hoping the pausing visits during the off season will be the next thing I like. 4th- I really like the Updated time tracker. I used to use a app on my phone to keep track of employee times. But this is very slick now to do it right from the program. I basically only use LawnPro and a budget program YNAB to run my business now.

Cons:

I can't think of anything that I like least at the moment. Maybe a wish- Being able to delete Emails or Text messages that have been sent from long ago. Or when you delete a customer from the program not have there name pull up in customer's to text or Email.